Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Best Phone Ever !
on April 27, 2026
Posted by: JQ99B2
[This review was collected as part of a promotion.] This is my third ZFold device so my opinion will be very biased. First let say that I am very brand loyal to a product line that meets my needs,before the zfold family i owned all Motorola phones dating back to the flip series.The Z Fold 7 is in my opinion a gigantic leap in personal device engineering. Every part of the Zfold 7 is an improvement over its previous iteration. The tablet like features have lured my time away from my McBook Pro Desktop and Pro Tablet.I have traveled internationally with this phone and photos and communication with it have been excellent. The Galaxy AI features are like having your own personal assistant. The future is very bright for the Zfold line I can only imagine what the ZFOLD will look like in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone. Performance and class unmatched!
on April 27, 2026
Posted by: Sukhmalhotra
[This review was collected as part of a promotion.] Galaxy AI- Samsung Z fold 7 is an incredible phone. Be its performance, picture quality and its fold. I just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grower and a shower
on April 27, 2026
Posted by: Matchu
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 never fails to draw attention whenever I pull it out of my pants. Almost everyone asks what device I’m using be warned it can draw some attention. It’s excellent for showing photos and giving map directions to others, thanks to the large display.
The battery easily lasts all day, even with heavy use, and the slim, durable design makes it comfortable to carry. That said, the thin form factor does have a downside, I’ve actually worn a hole in my pocket where I keep it.
Multitasking is where this phone really shines. The split-screen feature works great for cross-referencing apps, and I can even use Samsung Galaxy AI while navigating in maps. For example, I can ask for food recommendations nearby, and it consistently suggests great spots no more long “what do you want to eat?” debates and settling for greasy fast food.
Overall, I love this phone and would definitely recommend it if the price tag doesn’t scare you away. It's the closest thing ive had to a workstation in my pocket.
The battery easily lasts all day, even with heavy use, and the slim, durable design makes it comfortable to carry. That said, the thin form factor does have a downside, I’ve actually worn a hole in my pocket where I keep it.
Multitasking is where this phone really shines. The split-screen feature works great for cross-referencing apps, and I can even use Samsung Galaxy AI while navigating in maps. For example, I can ask for food recommendations nearby, and it consistently suggests great spots no more long “what do you want to eat?” debates and settling for greasy fast food.
Overall, I love this phone and would definitely recommend it if the price tag doesn’t scare you away. It's the closest thing ive had to a workstation in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
EXCELLENT PHONE
on April 27, 2026
Posted by: cesarbus
[This review was collected as part of a promotion.] Everything works perfectly. Only hiccup is no spen
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hola cesarbus,
Thank you for sharing your experience with the Galaxy Z Fold7! We're thrilled to hear that it’s providing you with such a seamless and enjoyable experience. The Galaxy Z Fold7 is designed to offer powerful performance and versatility, making it a perfect companion for your daily activities. We appreciate your choice in Samsung and are excited to continue delivering excellence!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7! We're thrilled to hear that it’s providing you with such a seamless and enjoyable experience. The Galaxy Z Fold7 is designed to offer powerful performance and versatility, making it a perfect companion for your daily activities. We appreciate your choice in Samsung and are excited to continue delivering excellence!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great?
on April 27, 2026
Posted by: SgtChiefN
[This review was collected as part of a promotion.] Galaxy AI
so while I am overall please with this device. The center screen has developed some pixel issues early on compared to my previous z fold phones. It hasn't migrated elsewhere yet but is continuing to be a bit of a sore spot when trying to use the main center screen for watching media. I do wish the S Pen was back with this model but I have third party syslus' that I use sometimes. I love the Samsung eco system but I wish this device did not develop a screen blemish on the main center screen
so while I am overall please with this device. The center screen has developed some pixel issues early on compared to my previous z fold phones. It hasn't migrated elsewhere yet but is continuing to be a bit of a sore spot when trying to use the main center screen for watching media. I do wish the S Pen was back with this model but I have third party syslus' that I use sometimes. I love the Samsung eco system but I wish this device did not develop a screen blemish on the main center screen
Value
4
Response from Samsung USBy R&R, May 6, 2026
Ahoy SgtChiefN,
Thank you for sharing your experience with the Galaxy Z Fold7. The immersive display, the connected Galaxy ecosystem, and the flexibility of the Fold lineup continue to make it a standout device for entertainment and multitasking. We appreciate your feedback regarding the center display and the S Pen experience; your insights are valuable to us. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The immersive display, the connected Galaxy ecosystem, and the flexibility of the Fold lineup continue to make it a standout device for entertainment and multitasking. We appreciate your feedback regarding the center display and the S Pen experience; your insights are valuable to us. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 27, 2026
Posted by: Foldlover
[This review was collected as part of a promotion.] I love this phone. I use it for reading books and watching videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for me
on April 27, 2026
Posted by: SgtChiefN
[This review was collected as part of a promotion.] Galaxy AI
So I've had the buds3 pro since they dropped and upgrading from the buds2 pro i welcome the stem and it's functionality. I just tend to have personal issues with the ear buds coming out of my ears when conducting certain exercises like boxing for example, hitting the heavy bags. Charging tends to be a little inconsistent at times like only charging one ear bud at a time or partially and not fully charging an ear bud even though the case has plenty of power left to do so.
So I've had the buds3 pro since they dropped and upgrading from the buds2 pro i welcome the stem and it's functionality. I just tend to have personal issues with the ear buds coming out of my ears when conducting certain exercises like boxing for example, hitting the heavy bags. Charging tends to be a little inconsistent at times like only charging one ear bud at a time or partially and not fully charging an ear bud even though the case has plenty of power left to do so.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great experience with the Fold 7
on April 27, 2026
Posted by: Dranomax
[This review was collected as part of a promotion.] For the most part owning the Galaxy Fold 7 has been a great experience. I really enjoy being able to do basic things on the front screen that works out really great but I also enjoy being able to open it up and having the full experience of the full screen on the inside. It would be nice if more apps were built for that. That's the only downside to it, a lot of apps aren't really built for the unfolded double screen. It'd be nice if things actually filled it out.
I have found several games that work really great on that and take up the full screen and it's really good for watching YouTube videos and things like that. I use it mostly for social media and things like that.
I do enjoy the Galaxy AI features. I've used those a lot to take pictures of things and use the AI to identify them, investigate them, and research them. For the most part I'm pretty happy with it and don't regret buying the Fold 7 one bit.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hiya Dranomax,
Thank you for sharing your experience with the Galaxy Z Fold7. The versatility of the front display and the immersive large screen truly set the Z Series lineup apart for entertainment, multitasking, and everyday browsing. It’s wonderful to hear that Galaxy AI has also become a valuable part of your daily routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. The versatility of the front display and the immersive large screen truly set the Z Series lineup apart for entertainment, multitasking, and everyday browsing. It’s wonderful to hear that Galaxy AI has also become a valuable part of your daily routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US