Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,775 Reviews)
Open Ratings Snapshot
Rating breakdown 7,775 reviews
5 Stars
6,370
4 Stars
1,041
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product. 
(
652 out of 755
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4 out of 5
4
Almost there...
on September 5, 2025
Posted by: MiRo8806
Expertise:Intermediate
Verified Purchase:Yes
I told myself when the Z Fold came out, I would wait a few generations until I switched from the S series. This was to make sure any issues or design flaws had been taken care of.
Here we are 7th Gen. Well...
Perfect-ish
I sacrificed 3 things moving over(knowingly):
Battery Life
Charging Speed
Durability
I'm still getting used to having to charge more often and making sure I don't have any debris or dust anywhere near my phone. I'll have to see what we have for the next generation.
Response from Samsung USBy R&R Team, September 5, 2025
It's great to hear from you! Thank you for sharing your thoughts on the Galaxy Z Fold7! We truly appreciate your feedback. It’s great to see that you’re exploring this phone after carefully considering your options over the generations. We see that battery life has been a concern for you. The Galaxy Z Fold7 actually offers up to 24 hours of video playback, which is about an hour more than the Galaxy Z Fold6. This improvement means you can enjoy even more of your favorite content without the constant need to recharge. If you’re looking for ways to extend your battery life further, we have some helpful tips available at the links attached. If you have any questions or need assistance with anything, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Light weight and larger front screen
on September 5, 2025
Posted by: Rick
from Nj
Expertise:Intermediate
Verified Purchase:Yes
Best fold ever! Returned 6 because the front screen was too small and too heavy. Larger screen and light weight is the best thing Samsung has done! I love the phone. My poor s25 ultra is just sitting sad in my corner
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 5, 2025
It's great to hear from you, Rick! Thank you so much for sharing your thoughts on the Galaxy Z Fold7. We're more than happy to see that you consider it the best foldable phone! Your feedback about the larger screen and lighter weight is invaluable, as those are key upgrades we've focused on to improve user experience. We understand that switching from a previous model can come with mixed feelings, especially with a great phone like the S25 Ultra. We're glad you're finding joy in your new Fold7! If you have any concerns or need assistance with anything at all, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just a great overall package
on September 5, 2025
Posted by: Padius
Expertise:Expert
Verified Purchase:Yes
I have had Samsung's for the past 15 years they only get better
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Make the switch
on September 5, 2025
Posted by: Anonymous
Verified Purchase:Yes
So easy to use. Wonderful feel in your hands. Doubles as a tablet really, it's 2 in 1!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, September 5, 2025
We appreciate you sharing your review of the Galaxy Z Fold7, Jo! We're glad to see that you find it easy to use and enjoy how it feels in your hands. The 2-in-1 functionality truly sets it apart, allowing you to switch seamlessly between phone and tablet modes. The Galaxy Z Fold7 indeed has several innovations that elevate it beyond the Galaxy Z Fold6 and other foldable smartphones. The cover screen has a generous 6.5" display corner to corner, while the main screen opens to an impressive 8". This wider ratio enhances multitasking, making it even easier for you to work on multiple apps at once. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We appreciate your feedback and are here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A perfect phone
on September 4, 2025
Posted by: Dr B
Expertise:Expert
Verified Purchase:Yes
I am back in school studying German and needed more real-estate to simultaneously watch instructional videos and workbooks...but needed a more portable form than a tablet.
I have watched the development of this "phone" from its early rocky start until now, and for Samsung to have pulled this off, this Fold 7, shows their utmost determination to master their products.
I've owned Notes, Ultras, Flips and now this Fold, each to meet specific needs and they have far surpassed my needs and expectations. And with this Fold...to have a compact, easly fits in the pocket powerful phone that magically converts to a tablet when you need...sheesh...I just smile every day.
A truly marvelous piece of engineering. Wow great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7. We're glad to see that your Z Fold7 is helping you in your studies while bringing convenience to your daily life. It's awesome that you appreciate the balance between portability and power. Transforming from a compact phone to a tablet like screen truly makes multitasking easier, especially for studying German with videos and workbooks. Your journey with our devices, from the Note to the Fold, shows how dedicated we are to meeting your needs. We love that you find joy in using the Fold7 and recognize the engineering behind it. Your feedback means a lot to us. If you ever need anything or have more insights to share, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beauty and style matched with usability.
on September 4, 2025
Posted by: Rose
from Atlanta, Georgia
Expertise:Expert
Verified Purchase:Yes
I upgraded from the Z Fold 5 to the Z Fold 7. Both phones are phenomenal, with cutting edge technology. The thinner profile of the 7 and the early adoption deals that Samsung offers with double storage drew me in to upgrading early. The 7 offers beauty and style matched with usability. Samsung's fold phones with Google's Android operating system are leap years ahead of everyone else. I plan to stick with this unbeatable line of cellular phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
It's great to hear from you, Rose. Thank you for sharing your thoughts on the Galaxy Z Fold7! We're so happy to see that you made the leap from the Z Fold5 to the Z Fold7. Your praise for the thinner profile and the early deals is truly appreciated. We designed the Z Fold7 to combine beauty with functionality, assuring that our users enjoy both style and usability in their daily lives. It’s great to see that you recognize the advancements we've made with the Z Fold series and how they stand out in the smartphone market. We're committed to pushing the boundaries of technology, and your feedback shows that we're on the right track. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. Thank you again for your insights and for being a valued part of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone all in one
on September 4, 2025
Posted by: Tatopp
[This review was collected as part of a promotion.] Great phone. The AI is working great, this z7 fold can do everything. Good camera, great screens and good battery
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We're glad to see that you're enjoying the fantastic camera and impressive screens. It's great to know that the Galaxy AI features are meeting your expectations and that the battery life is making a positive impact on your experience. We also encourage you to try out the Audio Eraser feature, which can really improve your videos by removing unwanted background noise. With just a single tap in your Gallery, Galaxy AI detects and fine-tunes the audio for you. Plus, this feature is now available in even more apps, including Samsung Notes, Video Player, and Voice Recorder, making it super convenient. If you ever have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on September 4, 2025
Posted by: J China
from Washington State
Expertise:Intermediate
Verified Purchase:Yes
Good phone light weight with bigger screen would never go back to a regular phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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