Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,775 Reviews)
Rating breakdown 7,775 reviews
5 Stars
6,370
4 Stars
1,041
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Tamta
Verified Purchase:Yes
So far I liked it , fast performance ok battery , a lot useful functions ..Small , but same time has a bigger screen to watch on it ..
Written by a customer while visiting Samsung US
Posted by: Sarvesh K
from Menifee, CA
Expertise:Expert
Verified Purchase:Yes
Phone is good, but the battery heats up frequently and turns of my camera while on a video call. Samsung should look into this issue.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Sarvesh. We appreciate your feedback about the battery heating up and the camera turning off during video calls. We understand how important it is to have a seamless experience, especially during important calls. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices operate best within a specific temperature range. It’s natural for devices to feel warm under certain conditions, like when charging or during heavy use, but we want to assure you that this generally does not affect the lifespan or performance of your device. If you notice that your device gets too warm, it could lead to some concerns. We recommend checking out this guide in the link attached to help keep your Z Fold7 at its normal operating temperature. If you continue to experience this or have any other questions, please don’t hesitate to reach out to us at Samsung Support. https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
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Written by a customer while visiting Samsung US
Posted by: Stephen
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Great phone, love the form factor over the older generations. Feels great to use in the hands even with a case
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on September 5, 2025
Posted by: Churchill2
[This review was collected as part of a promotion.] The Ai features alone is telling. I use this for work and I love it. Its not only sleek but works seamlessly too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 5, 2025
Posted by: Joguill00
from Texas
Expertise:Intermediate
I have had my fold 7 for 1 month and absolutely love it. I have my S24 ultra still but have not wanted to use it since I received my fold 7. I immediately put a otterbox.com case on it to protect it. It is great no complaints.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Amanda G
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love everything about the Galaxy Z Fold 7. No other phone comes close to its features and capabilities, especially when it comes to camera quality. I previously owned the Galaxy Z Fold 5 and really enjoyed it, and while the Fold 6 didn’t feel like much of an upgrade, the Fold 7 has far exceeded my expectations. The display is sharp and vibrant, the sound is rich and clear, and the camera resolution is unmatched by any phone I’ve used. I don’t even bring my Galaxy tablet with me anymore—the Fold 7 handles it all. This phone is truly phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super good. Love the slim body and larger screen
on September 5, 2025
Posted by: Paulzfold7
[This review was collected as part of a promotion.] Super good. Love the slim body and larger front screen. Faster than zfold6 and better. Definitely worth the upgrade. Am loving it. Very light weight too
Value
5
Written by a customer while visiting Samsung US
Posted by: KenP
Verified Purchase:Yes
absolutely love the fold7. only thing I would have liked better if it would have the camera capabilities of the S25Ultra.
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Ken! We’re so happy to see that you love your Z Fold7. We understand your desire for enhanced camera capabilities akin to the S25 Ultra. We want to highlight that the Galaxy Z Fold7 features a powerful 200MP ultra camera that’s designed to capture super stunning, high-resolution shots. This is perfectly paired with our next-gen ProVisual Engine, which helps to improve color and detail for clarity, enhancing skin tones and textures for beautiful, lifelike images. You can also enjoy viewing your photos on the big screen, providing an incredible true-to-life immersion that makes every detail pop. Your feedback is invaluable, and we appreciate your insights! If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US