Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,725 Reviews)
Rating breakdown 5,725 reviews
5 Stars
4,752
4 Stars
695
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Good product. Needs a lot of basic improvements.
on April 27, 2026
Posted by: TheFirstMan
[This review was collected as part of a promotion.] Screen/s are too dim. Hard to see them in the sun. Even on full brightness.
Speaker is too low. Can hardly hear low talking individuals when speaker is enabled. Same with music.
When I open the camera, more often than not it shakes and I have to hit my phone for it to stop.
Chargers have to be in perfect condition or they will take 3 hours to charge the phone.
Wireless charging is almost impossible with a case on, due to the exaggerated camera bump.
Apps do not update as frequently as they need to, which leaves many bugs left unattended.
Camera should have a much better Macro option. As of now, theres none. And you can't really get too close to the subject, or the camera will not focus.
Speaker is too low. Can hardly hear low talking individuals when speaker is enabled. Same with music.
When I open the camera, more often than not it shakes and I have to hit my phone for it to stop.
Chargers have to be in perfect condition or they will take 3 hours to charge the phone.
Wireless charging is almost impossible with a case on, due to the exaggerated camera bump.
Apps do not update as frequently as they need to, which leaves many bugs left unattended.
Camera should have a much better Macro option. As of now, theres none. And you can't really get too close to the subject, or the camera will not focus.
The large screen is a great experience. And the phone itself is fun. But the aforementioned details do make one question if they made the right purchase.
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hello TheFirstMan,
You highlighted many thoughtful details. The Z Fold7 series focuses on providing a large, immersive display and versatility, so it's great to hear that the screen experience stands out. With ongoing updates, the features and performance continue to improve to align with your usage. Your insights help us understand how users are interacting with their devices, which in turn aids us in designing future innovations. We value your feedback, and we appreciate you making Samsung a part of your daily routine. Thank you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
You highlighted many thoughtful details. The Z Fold7 series focuses on providing a large, immersive display and versatility, so it's great to hear that the screen experience stands out. With ongoing updates, the features and performance continue to improve to align with your usage. Your insights help us understand how users are interacting with their devices, which in turn aids us in designing future innovations. We value your feedback, and we appreciate you making Samsung a part of your daily routine. Thank you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold yet
on April 27, 2026
Posted by: UncleBelvis
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a masterclass in engineering, finally delivering on the dream of a foldable that feels like a flagship without the asterisks. After spending some time with it, it's clear that Samsung didn't just iterate; they refined this device into a "no-compromise" powerhouse.
The first thing you notice is the silhouette. At just 8.9mm thin when folded, it actually feels like a standard smartphone in your pocket. The move to Advanced Armor Aluminum and a Titanium plate under the display makes it feel incredibly rigid despite its weight loss. The hinge is smoother than ever, and the crease on that massive 8-inch inner display has been minimized to the point of being nearly invisible during daily use.
The real star of the show is how Galaxy AI has been woven into the fabric of the software. It’s no longer just a collection of cool tricks; it’s a productivity engine optimized for the Fold’s unique form factor.
Creative Studio & Photo Assist: With the new 200MP main sensor (borrowed from the Ultra line), your raw data is incredible, but Galaxy AI takes it further. Using Photo Assist on the large inner screen to move or erase objects feels magical.
The Galaxy Z Fold 7 is the first fold that doesn't ask you to choose between a "cool" hinge and a "great" camera or "good" battery life. It gives you all of it. With its refined hardware and the seamless integration of Galaxy AI, it isn’t just the best foldable on the market—it’s one of the best phones. Period.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever !
on April 27, 2026
Posted by: JQ99B2
[This review was collected as part of a promotion.] This is my third ZFold device so my opinion will be very biased. First let say that I am very brand loyal to a product line that meets my needs,before the zfold family i owned all Motorola phones dating back to the flip series.The Z Fold 7 is in my opinion a gigantic leap in personal device engineering. Every part of the Zfold 7 is an improvement over its previous iteration. The tablet like features have lured my time away from my McBook Pro Desktop and Pro Tablet.I have traveled internationally with this phone and photos and communication with it have been excellent. The Galaxy AI features are like having your own personal assistant. The future is very bright for the Zfold line I can only imagine what the ZFOLD will look like in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone. Performance and class unmatched!
on April 27, 2026
Posted by: Sukhmalhotra
[This review was collected as part of a promotion.] Galaxy AI- Samsung Z fold 7 is an incredible phone. Be its performance, picture quality and its fold. I just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever had z fold is absolute 💯 👑
on April 27, 2026
Posted by: Stavid21
[This review was collected as part of a promotion.] The z fold 7 is a beast of a cellular device, with the galaxy AI you can do anything you want with the swipe of a finger, and I dont even use other AI thanks to it. I enjoy the size of my screen for driving doing 2 separate things on it (one for music and the other for direction) I got so much more from it thanks to the double screen action I've been with Samsung devices for about 15 years (since the galaxy 6 to the A71 though the galaxy 25) the z fold is beyond any phone i ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grower and a shower
on April 27, 2026
Posted by: Matchu
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 never fails to draw attention whenever I pull it out of my pants. Almost everyone asks what device I’m using be warned it can draw some attention. It’s excellent for showing photos and giving map directions to others, thanks to the large display.
The battery easily lasts all day, even with heavy use, and the slim, durable design makes it comfortable to carry. That said, the thin form factor does have a downside, I’ve actually worn a hole in my pocket where I keep it.
Multitasking is where this phone really shines. The split-screen feature works great for cross-referencing apps, and I can even use Samsung Galaxy AI while navigating in maps. For example, I can ask for food recommendations nearby, and it consistently suggests great spots no more long “what do you want to eat?” debates and settling for greasy fast food.
Overall, I love this phone and would definitely recommend it if the price tag doesn’t scare you away. It's the closest thing ive had to a workstation in my pocket.
The battery easily lasts all day, even with heavy use, and the slim, durable design makes it comfortable to carry. That said, the thin form factor does have a downside, I’ve actually worn a hole in my pocket where I keep it.
Multitasking is where this phone really shines. The split-screen feature works great for cross-referencing apps, and I can even use Samsung Galaxy AI while navigating in maps. For example, I can ask for food recommendations nearby, and it consistently suggests great spots no more long “what do you want to eat?” debates and settling for greasy fast food.
Overall, I love this phone and would definitely recommend it if the price tag doesn’t scare you away. It's the closest thing ive had to a workstation in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
EXCELLENT PHONE
on April 27, 2026
Posted by: cesarbus
[This review was collected as part of a promotion.] Everything works perfectly. Only hiccup is no spen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great?
on April 27, 2026
Posted by: SgtChiefN
[This review was collected as part of a promotion.] Galaxy AI
so while I am overall please with this device. The center screen has developed some pixel issues early on compared to my previous z fold phones. It hasn't migrated elsewhere yet but is continuing to be a bit of a sore spot when trying to use the main center screen for watching media. I do wish the S Pen was back with this model but I have third party syslus' that I use sometimes. I love the Samsung eco system but I wish this device did not develop a screen blemish on the main center screen
so while I am overall please with this device. The center screen has developed some pixel issues early on compared to my previous z fold phones. It hasn't migrated elsewhere yet but is continuing to be a bit of a sore spot when trying to use the main center screen for watching media. I do wish the S Pen was back with this model but I have third party syslus' that I use sometimes. I love the Samsung eco system but I wish this device did not develop a screen blemish on the main center screen
Value
4
Written by a customer while visiting Samsung US