Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,318 Reviews)
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4
Phone is great overall but***
on August 24, 2025
Posted by: Zfolddaddy
[This review was collected as part of a promotion.] Phone is amazing and the built in galaxy AI take the phone to another level.
Only downside is the video quality when you video call someone.
Only downside is the video quality when you video call someone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for multitasking!
on August 24, 2025
Posted by: Valext
[This review was collected as part of a promotion.] This phone is great for those who want a laptop like level of multitasking, but without the need of having or bringing a laptop around. I love having the ability to have 2 apps open as if I had 2 phones side by side. Then there are the popup views and the ability to split one of the "phones" to have up to 4 apps simultaneously.
Samsung also has Samsung DeX, which takes all of the aforementioned to the next level, basically making your phone a laptop, except, you'll have the Fold as a second monitor of sorts. It would be great if they allowed for DeX with just the inner screen though.
Some of the Galaxy AI features I commonly used are the health and photo editing ones. The ambient wallpaper feature is nice too, but it's something you really only use a couple times for novelty purposes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my Fold7
on August 23, 2025
Posted by: Ripleey
[This review was collected as part of a promotion.] It is the best to open my phone to a huge screen. I also like the size of the keyboard when it is open. The screen is so clear and bright. I got the blue color and I LOVE it. The upgraded camera is much better and I look forward to seeing more improvement in the next one!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My upgraxe
on August 23, 2025
Posted by: Mike
Love the new 7. Far better than my 5.. no more wave in the middle and much larger screen
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable in America
on August 23, 2025
Posted by: WarHammer1112
Expertise:Expert
Hands down the best Samsung phone EVER and the best folding phone on the American market
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade to this series of phone
on August 23, 2025
Posted by: Jojoestar
[This review was collected as part of a promotion.] The phone is an amazing upgrade from my Samsung galaxy note 24. I truly love the galaxy AI, it's extremely helpful and smart. I love the ability to flip open the phone and have a true tablet experience. Im excited to gain more features in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I owned so far
on August 23, 2025
Posted by: Sharky
[This review was collected as part of a promotion.] It's just perfect in every way. The camera is awesome. Size is great. AI, Check. Checks all the boxes. Games, streaming, browsing, absolutely everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with room for improvement
on August 23, 2025
Posted by: Kevmar97
[This review was collected as part of a promotion.] I've been using the new Galaxy Z Fold 7 for a while now, and my overall impression is that it's a truly great phone. The large, foldable inner screen is a game-changer for everything from watching videos to browsing the web, and the new, bigger front screen makes it much more practical to use with one hand. When it comes to performance, this phone is incredibly fast and handles multitasking like a champion. Whether I'm running multiple apps at once or switching between tasks, the experience is always smooth and responsive.
However, there are a few areas where I feel the phone falls short, especially given its premium price. I really miss the convenience of having a built-in S Pen, which was a feature I used constantly on past devices. Additionally, the charging speed is surprisingly slow compared to other phones in this category, which can be frustrating. While the cameras are good, they don't quite live up to the "best-in-class" status that I would expect for a phone at this cost.
Overall, the Galaxy Z Fold 7 is a fantastic device for anyone who prioritizes a large, fast screen and powerful multitasking. Despite its few drawbacks, it’s a powerhouse that delivers a truly next-level experience.
However, there are a few areas where I feel the phone falls short, especially given its premium price. I really miss the convenience of having a built-in S Pen, which was a feature I used constantly on past devices. Additionally, the charging speed is surprisingly slow compared to other phones in this category, which can be frustrating. While the cameras are good, they don't quite live up to the "best-in-class" status that I would expect for a phone at this cost.
Overall, the Galaxy Z Fold 7 is a fantastic device for anyone who prioritizes a large, fast screen and powerful multitasking. Despite its few drawbacks, it’s a powerhouse that delivers a truly next-level experience.
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Kevmar. We’re glad to see you’re enjoying the large, foldable inner screen and the improved front screen for one-handed use. It’s great to know that you appreciate the fast performance and multitasking capabilities we designed into this phone. We hear you regarding the S Pen. While it’s a valuable part of our Galaxy lineup, our priority with this latest iteration was to create the lightest and thinnest Galaxy Z series experience yet. We focused on maximizing portability, which was key for this generation. We understand how useful the S Pen can be, and your feedback means a lot to us as we continue to evolve our products. We also acknowledge your concern about the charging speed and camera performance. Be sure to try using a fast charger if you are looking to increase your charging speed. Just make sure that it is a Samsung approved charger. Also, be sure to check out the link attached for tips and to learn more about the great capabilities the Z Fold7 camera has. We're committed to providing the best experience possible, and your insights help us identify areas for improvement. If you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US