Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,727 Reviews)
Open Ratings Snapshot
Rating breakdown 5,727 reviews
5 Stars
4,753
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product. 
(
637 out of 730
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
Galaxy AI is a game changer I use it nonstop
on April 13, 2026
Posted by: ITWizDiz
[This review was collected as part of a promotion.] Galaxy AI completely changed how I use my phone. Everything feels faster, smarter, and just easier. I use it every day for work, streaming, and staying organized. The way it helps with writing, searching, and even editing photos is crazy smooth. I don’t have to switch between apps as much because it does so much in one place.
For entertainment, watching movies and streaming looks amazing and runs flawlessly. Gaming is smooth with no lag, and the performance keeps up no matter what I’m doing. The battery easily lasts me through long days, which is a huge plus.
What really stands out is how Galaxy AI fits into my daily routine without me even thinking about it—it just makes everything better. Once you start using it, you can’t go back. Definitely a game changer 🔥
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on April 13, 2026
Posted by: Sunshinez
[This review was collected as part of a promotion.] I absolutely love my new Samsung Z7 Fild. I'm using it more then I have ever used any of my phones. Through AI, I can do research all day. My shopping searches are very quick, and I can listen to my music long into the night
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best
on April 13, 2026
Posted by: Damon007549
[This review was collected as part of a promotion.] I am an I.T. professional. The z fold 7 is a beast. From 4k video to stunning pictures it never misses a beat. The Dolby atmosphere audio is amazing and streaming movies is a pleasure. I use the galaxy Ai daily for anything from answering basic questions to troubleshooting complex systems. The large screen makes RDP sessions a breeze. I recomend this device to anyone who is in need of device that can round out the tech side of their lives.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost hits a home run !
on April 13, 2026
Posted by: Yipman
[This review was collected as part of a promotion.] This phone does everything great that it advertises. However old habits die hard. I find myself not using the flip open to bigger screen nearly as much as I thought,so I end up using a phone that is too narrow to type on. Everything looks great but needs to be wider. I woukd recommend jumping to the flip 8 or beyond to avoid the too narrow. AI is nice for Google searches. Ive become very happy with the extra smarts it brings
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best fold yet.I can't wait to see what's next!
on April 13, 2026
Posted by: xIEthanHuntIx
[This review was collected as part of a promotion.] ​If you haven’t checked out a Samsung Fold phone yet, do it now. Go to a store and see for yourself; you will be extremely happy you did. I’ve owned many Galaxy devices, and the Fold 7 is easily the best. It is a total workhorse. The Galaxy AI is incredible for everything: work, gaming, research, data analysis, and project planning.
​The versatility is insane. One of the cleverest features is folding the device in half to use the bottom as a mousepad while maintaining the top screen. It’s like having infinitely adjustable screen sizes. For gaming, this is a literal game changer. In the hunting game I play, I can scale the screen perfectly to match the rifle scope. Every shot is perfect because the scale is exactly what it needs to be.
​Almost every app scales beautifully to full screen. I haven't found an app yet where it doesn't work. The only minor thing I’ve noticed is that certain cases don't work with the phone's design, but that isn’t a dealbreaker—you just have to find the right one.
​If you are in the market for a device that will change your life, the Galaxy Z Fold series is it, 100%. If you’re on the fence, go check one out at a retailer or Samsung store. You won’t regret it. It is an absolute powerhouse that redefines what a mobile device can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Major upgrade from Fold 4!
on April 13, 2026
Posted by: Cjfamily
[This review was collected as part of a promotion.] I upgraded to the Fold 7 from the Fold 4, and it has been a huge upgrade overall. The larger screen feels much better for multitasking, media, and everyday use, and Samsung really did a great job reducing the thickness. It feels more refined, easier to hold, and much better to carry throughout the day.
Battery life has also been a major improvement for me and is one of the biggest changes I have noticed. It lasts much better through normal daily use, which has made a real difference coming from the Fold 4.
Galaxy AI has been a nice addition, especially with the photo editing features. We have used it with kids’ photos to help create a better shot when it is nearly impossible to get all three kids looking at the camera at the same time. Samsung includes AI photo editing features like Photo Assist on the Fold 7, and that has been one of the most useful extras for us.
Overall, the bigger display, thinner design, better battery life, and helpful photo editing tools have made this a very worthwhile upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z fold
on April 13, 2026
Posted by: Cajun91
[This review was collected as part of a promotion.] Galaxy Z fold 7 is all around great experience great with organization easy to set-up and if you get confused of what your trying to do in the moment you can always use Galaxy A.I!! It makes life easier in a busy business world Cajun and fun at home!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flod 5
on April 13, 2026
Posted by: MHChitown
[This review was collected as part of a promotion.] I do not have the most recent Z Flod 7 I am still using the Z Fold 5, but that just gets to show how durable these phones are, I have really liked getting more familiar with the Galaxy AI feature and I am starting to like it more even though I am not that technical ( I'm 64), I don' use it much but I feel once I am more comfortable with it I will.
I love the phone it makes looking up items or information easier with the larger screen, I have not had any problems with it. And I do see some reviews that talk about the screen wearing out in the middle, I have not had that issue and like I said I have the 5 not the 7. So I believe it is a great phone reliable, durable, convenient, and perfect for older users like me.
I do all my work business on the phone as well as personal day to day things it is great for traveling and social media, and of course pictures!
I would in dude a picture but my only camera is the phone sooooo.....
Thank you I am sure I will stick with the Z Fold since I have had it since the 1st one was released!
I hope to get the new 7 but may just wait for the 8 if I can!
M.H.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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