Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,318 Reviews)
Open Ratings Snapshot
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
My Fold 7!
on September 4, 2025
Posted by: BostonDrew
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
I love this phone! Between the smooth transitioning with apps to all the multi-tasking I can do I can't get enough!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 4, 2025
Thank you so much for your wonderful review of the Galaxy Z Fold7, Drew! It's great to see how much you enjoy the smooth transitioning between apps and the seamless multitasking experience. Your feedback highlights just how important these features are for users like you. We’re proud to say that the Galaxy Z Fold7 introduces several innovations that set it apart from the Galaxy Z Fold6 and other foldable smartphones. The new 6.5" cover screen and the impressive 8" main screen, with its wider ratio, really enhance the multitasking capabilities you mentioned. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nicest phone I've owned yet!
on September 4, 2025
Posted by: John
from Phoenix Arizona
Expertise:Expert
Verified Purchase:Yes
Im.always carrying the latest greatest android phones, this is by far the best! Incant wait to see what samsung does next.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
FINALLY!
on September 4, 2025
Posted by: Mgreeny
from Tampa Fl
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this phone! I got the Mint and the color is stunning. I went from the 6 to the 7 and Im glad I did. I love the bigger screen. The battery life seems better than the 6 as well. I do like that they upgraded the camera. I do miss my s pen from time to time but it wasnt a deal breaker for me. It seems to be a bit tougher than my 6 was too. The phone is amazing and I absolutely love it. I highly recommend getting a foldable. Just make sure you add Samsung Care Plus. Its 1000% worth it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Mgreeny! We’re happy to see that you're enjoying the mint color and appreciate the larger screen and improved battery life. It’s great that you noticed the enhanced camera features as well. We understand that missing the S Pen can be an adjustment, but we’re glad it hasn’t impacted your overall experience. It's also great to know that you feel the Z Fold7 is more durable than the previous model. Your recommendation for Samsung Care Plus is appreciated! It truly offers added peace of mind for users. If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worth
on September 4, 2025
Posted by: Kiran
from Orlando fl
Expertise:Expert
Product is ok but not worth it as in Centre flip screen visible all the time
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for your honest feedback about the Galaxy Z Fold7, Kiran. We noted your concern about the center flip screen being visible all the time. Your experience is important to us, and we are continuously striving to improve our products. We’re excited to share that the frame of the Galaxy Z Fold7 is enhanced for durability, using Advanced Armor Aluminum for the first time on any Galaxy device. Additionally, the hinge housing is strengthened with our Armor Flex Hinge, which helps protect your device during all those folds and unfolds. If you have any more concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use, light, and quite functional
on September 4, 2025
Posted by: Bret
from NE Pennsylvania, USA
Expertise:Expert
Verified Purchase:Yes
Nice unit, very light, easy to use and quite functional. Prior users of Folds since version 4! Unit is very thing and a little more fragile than prior versions. Otherwise, it's a great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you so much for your thoughtful review of the Galaxy Z Fold7, Bret! We're glad to see that you've been a loyal user since the Z Fold4. Your feedback about the phone being easy to use, lightweight, and functional is exactly what we aim for with this model. We understand that the Z Fold7 is thinner and might feel a bit more fragile compared to previous versions but the Z Fold7 is built to be durable. We always work hard to balance sleek design with durability, and your insights are valuable as we continue to improve. If you ever have any concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. Thank you again for your loyalty and feedback! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bet hard to open
on September 4, 2025
Posted by: Eldeetee
[This review was collected as part of a promotion.] The phone in itself is great display is wonderful barely can see the crease quality of the display in itself very clear of course super thin the only drawback on this device is opening the fold because the hinge is so tight you literally have to almost pry it open and that forces it to slip out of your hand causing an option to damage it by dropping it other than that it's wonderful
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for your detailed feedback on the Galaxy Z Fold7! It’s great to know you appreciate the display quality and slim design. We understand that the tight hinge can make opening the phone a bit tricky, so we recommend being careful when opening it to avoid any slips. We've made significant improvements to the durability of the Galaxy Z Fold7. The frame features Advanced Armor Aluminum, a first for any Galaxy device, which enhances its robustness. Also, the Armor Flex Hinge strengthens the hinge housing, providing better protection with every fold and unfold. If you have any further concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just Beautiful
on September 4, 2025
Posted by: Fold Gal
from MD
Expertise:Expert
Verified Purchase:Yes
This phone is so slick, light, functional and simply beautiful. The front screen is finally useable and I hardly need the wide screen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Display is bad
on September 4, 2025
Posted by: Anonymous
from TX
Expertise:Expert
Verified Purchase:Yes
The display is not as vivid as my Z fold 5, all app icons look pale on Z Fold 7 screen somehow, so have to return it, keep my Z Fold 5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Charlie. We appreciate your feedback about the display. We understand that vivid colors are important to your experience, and we hate to see that the Z Fold7 didn’t meet your expectations in this area. The Z Fold7 does feature improved real-time ray tracing and Vulkan optimization, which create a more immersive gaming experience with incredibly smooth and detailed graphics. This experience is even better on our large, high-resolution screens, which are Galaxy's brightest and smoothest yet, boasting a maximum brightness of 2600 nits and a refresh rate of up to 120 Hz. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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