Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,318 Reviews)
Open Ratings Snapshot
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
Awesome device
on September 7, 2025
Posted by: Ozfest
[This review was collected as part of a promotion.] Utilizing AI with this device has been live changing. I use this feature on a daily. I love that I can remove unwanted things from a picture.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for sharing your experience with the Galaxy Z Fold7! We're really glad to see that the Photo Assist feature has been so helpful for you in removing unwanted elements from your pictures! You might also enjoy exploring the Gallery app's editing options, where you can change a photo’s perspective, add filters, and even create your own custom stickers and GIFs! If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. Your feedback is important, and we're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect
on September 7, 2025
Posted by: Jaycyn
from Jersey city
Expertise:Intermediate
Verified Purchase:Yes
Amazing device samsung did its thing everything about device is great there are 3 things I would change bring back under display camera for inner screen the immersion was much better on the 6 and can we get a bigger batter/ faster charging 😀 once we have that device will be perfect
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for your feedback on the Galaxy Z Fold7, Jaycyn! We understand that you miss the under-display camera. However, the new main camera setup is designed to enhance your experience by maximizing the immersive large display without distractions. The Z Fold7 features a 10 MP cover camera and a 10 MP hidden main camera, an upgrade from the Z Fold6’s 10 MP and 4 MP UDC (under-display camera). This change allows for a more seamless use of your phone. In response to your concerns about battery life, the Z Fold7 is equipped with a powerful 4400 mAh battery and utilizes mDNIe technology for optimal efficiency. This means you can enjoy all your favorite features without worrying about draining the battery. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Can never have a phone that doesn't fold ever agai
on September 7, 2025
Posted by: Danny
from Staten Island
Expertise:Expert
Verified Purchase:Yes
Just as smooth as my Fold 6. Would have gotten 5 stars but there isn't much difference between the 6 & 7. Yes its thinner, but I keep mine in a case so that doesn't matter.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for sharing your candid feedback on the Galaxy Z Fold7, Danny. We love to see that you decided to make the leap from the Z Fold6 to the Z Fold7. While we agree that the Z Fold6 is a great device, the Z Fold 7 comes packed with a ton of upgrades. We see that you've already noticed that this iteration is thinner and lighter than its predecessors. We want to highlight some camera upgrades we've made. The Galaxy Z Fold7 features a high-resolution 200MP wide-angle camera, which is the same camera found on the Galaxy S25 Ultra. This is a significant improvement compared to the 50MP wide-angle camera on the Galaxy Z Fold6, Z Fold5, and Z Fold4. We hope you continue to explore and learn more about what you can do with the new Z Fold7! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Honest review
on September 7, 2025
Posted by: Anonymous
from TX
Expertise:Intermediate
Verified Purchase:Yes
This is my third Samsung Fold. I definitely like this one best. It's extremely thin, extremely light. It's a great phone I really feel like they got the size right. This time, I find myself not having to open it all the way and being able to use the front, much more. I would highly recommend this phone. It's great for people that need to do a lot from their phone for work. Spreadsheets are awesome on this phone as well as how well teams works on this phone.I can pretty much use this as my laptop when I don't feel like getting up and plugging in.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 9, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Z Fold7, Travis. It's exciting to know that this is your third Fold! We appreciate you as a loyal Samsung customer! It's awesome to know that you think this is the best version of the Fold series. It's reassuring to see that you pointed out the size as one of the aspects that resonated with you. The phone itself has been slimmed down significantly to make it more portable than any Galaxy Z Fold before, both folded and unfolded. Folded, it measures 8.9 mm thick, and unfolded, it is 4.2 mm thick. Comparatively, Galaxy Z Fold6 measures 12.1 mm thick folded and 5.6mm thick unfolded. We appreciate your recommendation and love to see that you've been able to enjoy the front cover screen! We love to see that you've been able to work on spreadsheets and that Teams has worked like a charm for you while on the job! Giving a laptop and tablet feel is something that we love hearing from our customers. If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone
on September 7, 2025
Posted by: Amin88
[This review was collected as part of a promotion.] I can use Ai Samsung while I am driving without touching the screen it's very helpful fir a truck driver
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 9, 2025
Thanks for reaching out to us, Amin! We appreciate you sharing your insights about the Galaxy Z Fold7. It's awesome to know that the Galaxy AI features are making things better for you as a truck driver and that it helps keep you safe, ensuring that you don't need to touch your phone. We hope you continue to stay safe out there! When you have a chance to rest during your breaks, we hope you take some time to unwind and enjoy playing games on your incredible phone. The Galaxy Z Fold 7 is powered by the most advanced Snapdragon® mobile processor, customized specifically for Galaxy devices, which enhances the performance of everything you do on your phone. From utilizing AI for multitasking to taking videos, this device excels. It also features improved real-time ray tracing and Vulkan optimization, providing a more immersive gaming experience with incredibly smooth and detailed graphics. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery Drain Alarming
on September 7, 2025
Posted by: Earl
Verified Purchase:Yes
Battery drains too fast. I might have gotten a lemon.
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your feedback about the Galaxy Z Fold7, Earl. We understand that battery life is crucial for your experience, and our goal is for you to enjoy your device to the fullest. The Galaxy Z Fold7 offers impressive battery life, providing you with up to 24 hours of video playback time, which is an hour more than the Galaxy Z Fold6. This improvement was made to keep you connected and entertained without constantly worrying about recharging. To help improve your battery life even further, we will be attaching a couple of helpful links below. If you have any more questions or concerns, please do not hesitate to reach out to us at Samsung Support. Thank you for being a valued member of the Samsung community! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on September 7, 2025
Posted by: Leon
Verified Purchase:Yes
My wife wanted that phone so much, having already had experience with the 5, so we decided to switch to another brand. It was a mistake; she never got used to it. The phone is very nice, weighs nothing, and it's even scary that it might fall and break. The colors are good, the operation is fluid, the camera is great, and the whole system is easy and fast. The only thing that bothers me is the amount of spam I'm getting. This didn't happen to me on the 5 I had before.
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Leon! We love to see that you’re enjoying its lightweight design, vibrant colors, smooth performance, and excellent camera quality. We noted your feedback regarding the spam you’re receiving. We’d love to learn more about this and provide assistance. Please reach out to us at Samsung Support so we can help you with this. Your experience is important to us, and we want to ensure you’re getting the best from your Z Fold7! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ai review
on September 7, 2025
Posted by: Arantoine8
[This review was collected as part of a promotion.] Very helpful and quick responses.. it easy to use and access
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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