Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,730 Reviews)
Rating breakdown 5,730 reviews
5 Stars
4,756
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Second Fold. The Fold 7
on March 30, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] The Fold 7 is my second Fold phone. I 1st had the Fold 3. Great phone. The 7 is SO MUCH BETTER. Lighter. Easier to use. Worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Screen, Big Potential
on March 30, 2026
Posted by: Sunshine916
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold7 for a while now, and overall, it’s been an impressive experience with a few minor trade-offs. The standout feature is obviously the foldable design. Being able to switch from a standard phone to a tablet-sized screen in seconds is incredibly useful for multitasking, reading, and watching videos. The larger inner display feels smooth and immersive, and Samsung has really refined the crease—it’s far less noticeable than previous versions.
Performance-wise, the phone is fast and responsive. Apps open quickly, and multitasking is seamless, especially with split-screen and pop-up windows. It’s perfect for handling work tasks, emails, and entertainment all in one device. The build quality feels solid and premium, and the hinge mechanism is sturdy without feeling stiff.
Battery life is decent for a device this powerful, though heavy usage—especially on the big screen—can drain it faster than expected. The camera system is reliable and takes great photos in most conditions, though it may not fully compete with Samsung’s top flagship camera phones.
On the downside, it’s still a bit bulky and pricey, which may not be ideal for everyone. But if you’re looking for a device that blends productivity and innovation, the Galaxy Z Fold7 is a strong choice that continues to push the boundaries of what a smartphone can do.
Performance-wise, the phone is fast and responsive. Apps open quickly, and multitasking is seamless, especially with split-screen and pop-up windows. It’s perfect for handling work tasks, emails, and entertainment all in one device. The build quality feels solid and premium, and the hinge mechanism is sturdy without feeling stiff.
Battery life is decent for a device this powerful, though heavy usage—especially on the big screen—can drain it faster than expected. The camera system is reliable and takes great photos in most conditions, though it may not fully compete with Samsung’s top flagship camera phones.
On the downside, it’s still a bit bulky and pricey, which may not be ideal for everyone. But if you’re looking for a device that blends productivity and innovation, the Galaxy Z Fold7 is a strong choice that continues to push the boundaries of what a smartphone can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Z Fold 7
on March 30, 2026
Posted by: Betty797
[This review was collected as part of a promotion.] This is an amazing phone. Such great features, flawless screen and many additions.
The crisp look, slim, and not heavy at all. Woeking on this phone has its advantages esp using Galaxy AI. I could not be more pleased.
The crisp look, slim, and not heavy at all. Woeking on this phone has its advantages esp using Galaxy AI. I could not be more pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my device and what it does
on March 30, 2026
Posted by: Fold7owner93
[This review was collected as part of a promotion.] I love the way I cam have multiple wi dows open at once. It certainly makes life easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected.
on March 30, 2026
Posted by: Angelbev21
[This review was collected as part of a promotion.] I initially loved the device because of the huge screen and the Galaxy AI features. Coming from a Samsung S24 Utra, the transition was seamless, except for not being able to use an SPen on the big screen. I eventually got a huge stylus and that helped, because I love to use paint by number apps. Slowly certain features started getting on my nerves, like not being able to set the phone on a flat surface, except front screen down, which i hate to do. I eventually had to get a case for it. Also, it was a little hard to open, especially since I don't have nails to dig into the crack to open it up when answering the phone. And yes, I know, I didn't have to do it but the main screen is a little smaller than an S24 and, with my disability, I need the bigger screen. All these things are adjustments on my part. Overall, it was a seamless transition from the S24 to the Fold7, from transference of data, set up, ease of use concerning the software and, the cameras, for as much basis they stuck out from the frame of the phone, took great pictures. The hinge is super sturdy, so there are no worries there. After a month of use, I've settled in with it anfcan enjoying the experience!
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hello Angelbev21,
Thank you for sharing this detailed experience. The Galaxy Z Fold7 really shines with its immersive display and flexible design, and it’s great to hear the transition from your previous device felt smooth. The sturdy hinge and camera performance are definitely standout features, and it sounds like once everything settled in, it started to feel like home. We appreciate you sticking with it and sharing your journey. thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing this detailed experience. The Galaxy Z Fold7 really shines with its immersive display and flexible design, and it’s great to hear the transition from your previous device felt smooth. The sturdy hinge and camera performance are definitely standout features, and it sounds like once everything settled in, it started to feel like home. We appreciate you sticking with it and sharing your journey. thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awsome
on March 30, 2026
Posted by: Branko5
[This review was collected as part of a promotion.] I use my galaxy for everything especially the A i I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never go back
on March 30, 2026
Posted by: LoveMyFold
[This review was collected as part of a promotion.] Love the fold. This is my third one and this time I bought one for my wife too. She loves hers too.
Galaxy AI helps her edit photos and helps me find files. The large display works great for both these jobs.
Galaxy AI helps her edit photos and helps me find files. The large display works great for both these jobs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall, I love everything about my phone!
on March 30, 2026
Posted by: Linds55
[This review was collected as part of a promotion.] The Galaxy AI feature of amazing and super accurate!
Value
5
Written by a customer while visiting Samsung US