Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,730 Reviews)
Rating breakdown 5,730 reviews
5 Stars
4,756
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
This phone is amazing
on March 30, 2026
Posted by: Leumas88
[This review was collected as part of a promotion.] I wanted a Fold for a long time since the first generation. I finally decided to get the Fold7 and I love it. I was always worried about the screen and the hinge, but I haven't had any problems. The phone is great and opening it up to full size is amazing for streaming and gaming content. I use the galaxy AI to edit photos my wife takes on my phone it works wonders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how sleek it has evolved to.
on March 30, 2026
Posted by: Psymallard
[This review was collected as part of a promotion.] I love how this device has stayed at the top of its game while getting sleeker. The integration of galaxy AI has made the product 10x better. Love it, love it, love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Screen failure
on March 30, 2026
Posted by: Heath34
[This review was collected as part of a promotion.] Inside screen went out. It started with yellow lines then yellow boxes then no inside screen at all.
Value
2
Response from Samsung USBy R&R, March 31, 2026
Hi there Heath34,
We appreciate your feedback regarding your experience. The Galaxy Z Fold7 features advanced foldable display technology that aims to provide a unique and immersive experience. As our innovative design continues to evolve, your feedback plays a crucial role in helping us improve.
Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. We also offer Samsung Care+ for eligible devices, which provides extended coverage and additional support.
If you have questions about your warranty or need assistance with screen repairs, please reach out to our Samsung Support Team. Thank you for choosing innovation with Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hi there Heath34,
We appreciate your feedback regarding your experience. The Galaxy Z Fold7 features advanced foldable display technology that aims to provide a unique and immersive experience. As our innovative design continues to evolve, your feedback plays a crucial role in helping us improve.
Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. We also offer Samsung Care+ for eligible devices, which provides extended coverage and additional support.
If you have questions about your warranty or need assistance with screen repairs, please reach out to our Samsung Support Team. Thank you for choosing innovation with Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback regarding your experience. The Galaxy Z Fold7 features advanced foldable display technology that aims to provide a unique and immersive experience. As our innovative design continues to evolve, your feedback plays a crucial role in helping us improve.
Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. We also offer Samsung Care+ for eligible devices, which provides extended coverage and additional support.
If you have questions about your warranty or need assistance with screen repairs, please reach out to our Samsung Support Team. Thank you for choosing innovation with Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hi there Heath34,
We appreciate your feedback regarding your experience. The Galaxy Z Fold7 features advanced foldable display technology that aims to provide a unique and immersive experience. As our innovative design continues to evolve, your feedback plays a crucial role in helping us improve.
Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. We also offer Samsung Care+ for eligible devices, which provides extended coverage and additional support.
If you have questions about your warranty or need assistance with screen repairs, please reach out to our Samsung Support Team. Thank you for choosing innovation with Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is versatile.
on March 30, 2026
Posted by: Low1hype
[This review was collected as part of a promotion.] Galaxy Ai is pretty accurate
Phone multitasking is off the charts and the display crisp and clear
Phone multitasking is off the charts and the display crisp and clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good smartphone
on March 30, 2026
Posted by: Okta80
[This review was collected as part of a promotion.] The best cellphone I have ever had, and super thin, I'm really like this phone, everything can do only one phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy fold 7
on March 30, 2026
Posted by: Candy97
[This review was collected as part of a promotion.] Love the foldable design and all the customization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fold 7 is a great phone lightweight and fast
on March 30, 2026
Posted by: Goat803
[This review was collected as part of a promotion.] The fold 7 is great phone super responsive, lightweight, and great for multitasking.
Galaxy AI is super helpful, it make edit photos easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound buds
on March 30, 2026
Posted by: Okta80
[This review was collected as part of a promotion.] Almost all Samsung products are always perfect, and I am very satisfied with using these Ear Buds 3 Pro, because all the sounds are very clear and clear, even when used when talking to someone, the Ear Buds can automatically hear clearly outside.
Value
5
Written by a customer while visiting Samsung US