Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,730 Reviews)
Rating breakdown 5,730 reviews
5 Stars
4,756
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
This product has a great features!
on March 30, 2026
Posted by: Kmendez101
[This review was collected as part of a promotion.] Easy to read everything.. bid screen display!! Great puctures! Videos! And the softwsre so fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Awsome
on March 30, 2026
Posted by: Bdiazo605
[This review was collected as part of a promotion.] Had it for a while now still finding use purpose for it defo recomend..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest AI system
on March 30, 2026
Posted by: Brandy
[This review was collected as part of a promotion.] Galaxy AI is the greatest thing ever I love it I use for everything it's very useful on looking up everything and anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good device.
on March 30, 2026
Posted by: JGonzalez
[This review was collected as part of a promotion.] Works great and very fast. More storage and incredible screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super powered device
on March 30, 2026
Posted by: Rossr1211
[This review was collected as part of a promotion.] Easily the most advanced phone I've ever used. Constant satisfaction and learning new things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best its been yet.
on March 30, 2026
Posted by: Profscreweyes
[This review was collected as part of a promotion.] I have owned a few folds now, and although I've enjoyed them, I ultimately wound up going back to the ultra flagship models. I loved the screen, but it didn't feel properly optimized in previous generations.
All of that is gone with the z fold 7. It's easily the best they've made yet, and I think they finally nailed the little details that make it stand out. From the task bar, making switching apps so easy it's hard not to, to the smooth feel of the hinge, it's near perfect. Wouldn't mind a slightly bigger battery, but coming from the s26ultra, it's really not that much less, enough to get me through the day, even using the inside screen most of the time.
Once you add the galaxy Ai and all of its features, this phone issues untouched by any other device on the market. Love using the galaxy Ai to make custom lock screens with perfectly placed clocks, and to touch up pics in my gallery. I also use galaxy Ai to translate at work, which has made my life so much easier. Paired with my galaxy watch 8, it's the perfect combination of devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hard lesson learned
on March 30, 2026
Posted by: Angel0709
[This review was collected as part of a promotion.] My device after only having it for 6 months started to malfunction, my calls would drop, could not call out, the web would not work or would work super slow, the device was always hot. Then when I would go to open my phone the crease started to Crack
Value
2
Response from Samsung USBy R&R, April 1, 2026
Hello Angel0709,
Thank you for sharing your experience with the Galaxy Z Fold7. The foldable design offers a unique and immersive display, and your feedback highlights the importance of long-term reliability for everyday use. If you're experiencing dropped calls or slow internet, it could be related to your network connection. I recommend checking with your carrier to rule out any potential service outages or concerns with your subscription.
Additionally, if your device is getting warm, it may be due to the phone searching for network bandwidth to complete tasks. If you notice these issues occurring, please reach out to our Samsung Support Team for assistance.
Regarding the crease on your device, the durability of the Galaxy Z Fold7 has been significantly improved to withstand wear over time. If the device is not functioning properly, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period.
We also offer the option to add Samsung Care+ on eligible devices, providing extended protection and additional support. As we release new generations, Samsung continues to enhance the foldable category. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The foldable design offers a unique and immersive display, and your feedback highlights the importance of long-term reliability for everyday use. If you're experiencing dropped calls or slow internet, it could be related to your network connection. I recommend checking with your carrier to rule out any potential service outages or concerns with your subscription.
Additionally, if your device is getting warm, it may be due to the phone searching for network bandwidth to complete tasks. If you notice these issues occurring, please reach out to our Samsung Support Team for assistance.
Regarding the crease on your device, the durability of the Galaxy Z Fold7 has been significantly improved to withstand wear over time. If the device is not functioning properly, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period.
We also offer the option to add Samsung Care+ on eligible devices, providing extended protection and additional support. As we release new generations, Samsung continues to enhance the foldable category. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better than airpods
on March 30, 2026
Posted by: Rossr1211
[This review was collected as part of a promotion.] These are great sound quality is amazing and is worth investment
Value
5
Written by a customer while visiting Samsung US