Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,319 Reviews)
Rating breakdown 7,319 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Great multitasking device
on September 15, 2025
Posted by: donkeykong
[This review was collected as part of a promotion.] If you live in multiple apps at once, the Fold7 is the best pocket productivity device right now. Galaxy AI finally feels built-in rather than bolted on, write-assist, translate, summarize, and call features slot naturally into One UI, and they hand off cleanly between the cover and inner screens.
Multitasking is the star. The persistent taskbar and drag-to-split make two or three apps at a time feel laptop-like. The wider cover screen types like a normal phone; open to the bright, fluid 120 Hz inner display when you need side-by-side docs, notes, and messages. Performance is instant even with several windows, and heat is well controlled.
Cameras are “flagship enough”: a sharp main sensor with reliable processing. It’s not a camera phone first, but it no longer feels like a compromise.
Where it’s merely fine: battery and charging. You can get a full day with mixed use, but heavy multi-window work pushes you to an evening top-up, and charging speeds trail some rivals. Also, no S Pen support this year, s pen note-takers should factor that in.
Multitasking is the star. The persistent taskbar and drag-to-split make two or three apps at a time feel laptop-like. The wider cover screen types like a normal phone; open to the bright, fluid 120 Hz inner display when you need side-by-side docs, notes, and messages. Performance is instant even with several windows, and heat is well controlled.
Cameras are “flagship enough”: a sharp main sensor with reliable processing. It’s not a camera phone first, but it no longer feels like a compromise.
Where it’s merely fine: battery and charging. You can get a full day with mixed use, but heavy multi-window work pushes you to an evening top-up, and charging speeds trail some rivals. Also, no S Pen support this year, s pen note-takers should factor that in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on September 15, 2025
Posted by: Onbroadway
[This review was collected as part of a promotion.] I love my phone, it's so incredibly slim. The software including the camera zoom, the labs and the galaxy Ai are so well done. I wouldn't trade my phone for even another galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone ever. Just wish the battery was better
on September 15, 2025
Posted by: KillaKam114
[This review was collected as part of a promotion.] Best phone ever. So thin and light with a giant screen and no shortage of features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone,
on September 15, 2025
Posted by: Stebbins
[This review was collected as part of a promotion.] This is an excellent phone with many functions and AI also although I'm not too familiar with that yet..Hope to figure it out with the help of my daughter..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Fold 7 is one of fantastic phone
on September 15, 2025
Posted by: useagle69
[This review was collected as part of a promotion.] The future of the phone is unbelievable it has AI customization like good luck fantastic screen and inside is big screen and more and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone FOLDS
on September 15, 2025
Posted by: ThiccumsMCwario
[This review was collected as part of a promotion.] I have been using Samsung's phones since the first galaxy came out. The evolution of the Folding phone brought out a ton of amazing things.
I like to game a lot, for a phone with this processing power and the bigger screen I have been enjoying emulating games to the fullest on the big screen. More emmersive and the aspect ratio is close to that original 4:3 I had as a kid on the CRT tv screens.
The pen is not a thing on the fold nowadays, which is sad. But, you can use a stylus with ease to write your notes. Galaxy AI also super helpful with every day to day features that you use.
To me, I think the use of the Fold has just got leveled up and I think it is peak right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is awesome love the multitasking
on September 15, 2025
Posted by: MultitaskingFan
[This review was collected as part of a promotion.] With the multitasking I can see 3 apps at the same time and be more efficient. Love the screen too, can see my favorite series in streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Incredible phone, nervous about durability
on September 15, 2025
Posted by: Jdelos
[This review was collected as part of a promotion.] The capability of this phone is undeniable. So many improvements over previous folds. The form factor is way better to use when folded. Use this for gaming quite a bit as well as photography. The Galaxy AI features are mind-blowing with all the stuff it can do with pictures to make them prettier or just hilarious. Only thing that makes me nervous is the odd crackling noise it makes while unfolding. So far seems to be ok but it's disconcerting as I have had a bad experience with a previous folding device.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Jdelos! We’re so happy to see that you’re enjoying the improvements, especially for gaming and photography. The Galaxy AI features really do take photography on your phone to the next level! Regarding the crackling noise you're experiencing, we understand how concerning that can be. We want to let you know that the frame of the Galaxy Z Fold7 is enhanced for durability, using Advanced Armor Aluminum for the first time on any Galaxy device. Additionally, the Armor Flex Hinge is designed to strengthen the hinge housing, ensuring your device remains protected during folds and unfolds. If the noise continues to be a concern, please reach out to us at Samsung Support. We’d be happy to help and ensure everything is working smoothly. We appreciate your feedback and hope you continue to enjoy your Z Fold7. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US