Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,316 Reviews)
Rating breakdown 7,316 reviews
5 Stars
6,021
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: GregOnWheels
from Naples, FL
Expertise:Expert
Verified Purchase:Yes
To open the Z Fold is very difficult... I'm very disappointed about that and the fact that it is very difficult to type while the phone is closed. The sensor touch must be "off" or something because sometimes I have to touch the app icon or the letter I'm typing 5 to 10 times to get a response.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Greg. We understand that getting used to a new phone can take some time, and we appreciate your feedback regarding the phone being a little difficult to open for you. For the touch response challenges, we recommend powering off your phone and turning it back on to see if that helps. It’s also a good idea to ensure your phone is running the latest software update, as this can improve performance. If this continues, please check the link provided for more troubleshooting options. If you still need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
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Written by a customer while visiting Samsung US
Customer Rating
5
Really Cool!
on September 17, 2025
Posted by: Groobz
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7 Review: The Foldable Phone That's Straight Out of a Sci-Fi Dream
In a world where smartphones have started to feel a bit too same-y, the Samsung Galaxy Z Fold 7 bursts onto the scene like a futuristic gadget ripped from a cyberpunk novel. Launched in mid-2025, this seventh-generation foldable doesn't just iterate on the formula—it redefines what "cool" means for mobile tech. If you're tired of slab phones that do the job but lack that wow factor, the Z Fold 7 is here to remind you why foldables were always destined to be the next big thing. After spending time with it, I can confidently say it's one of the most exhilarating devices I've held, blending seamless design, powerhouse performance, and innovative features that make everyday tasks feel like magic.
In a world where smartphones have started to feel a bit too same-y, the Samsung Galaxy Z Fold 7 bursts onto the scene like a futuristic gadget ripped from a cyberpunk novel. Launched in mid-2025, this seventh-generation foldable doesn't just iterate on the formula—it redefines what "cool" means for mobile tech. If you're tired of slab phones that do the job but lack that wow factor, the Z Fold 7 is here to remind you why foldables were always destined to be the next big thing. After spending time with it, I can confidently say it's one of the most exhilarating devices I've held, blending seamless design, powerhouse performance, and innovative features that make everyday tasks feel like magic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on September 17, 2025
Posted by: Pilot10shop
[This review was collected as part of a promotion.] Been using z flip for past 6 years and I would never change or go to other phone for the rest of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best zfold 7 in mobile industry
on September 17, 2025
Posted by: Luqiman
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 takes the foldable experience to the next level. With a more refined design, a stronger hinge, and improved durability, it Runs on Snapdragon 8 Gen 3 for Galaxy → blazing fast, optimized for multitasking.
4,800 mAh battery → comfortably lasts a day, even with heavy multitasking.
25W wired charging, 15W wireless, and reverse wireless charging.
Not as fast as some competitors, but efficient
One UI Fold Edition: multitasking powerhouse.
Taskbar lets you jump between apps like on a laptop.
Samsung DeX works great for desktop-like use.
Best for: Power users, multitaskers, business productivity, people who love large screens.
4,800 mAh battery → comfortably lasts a day, even with heavy multitasking.
25W wired charging, 15W wireless, and reverse wireless charging.
Not as fast as some competitors, but efficient
One UI Fold Edition: multitasking powerhouse.
Taskbar lets you jump between apps like on a laptop.
Samsung DeX works great for desktop-like use.
Best for: Power users, multitaskers, business productivity, people who love large screens.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Beginner
Verified Purchase:Yes
I AM HAPPY AND CONTENT WITH MY NEW SAMSUNG GALAXY Z FOLD AND WITH PLENTY OF SPACE FOR MY WORK, PHOTOS AND VIDEOS
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sonia
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
I think the concept of the phone is really amazing. Samsung is known for personalization and great apps however, they're also known to have great camera quality and this phone fell short of that. The phone takes horrible pictures compared to the Galaxy series.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Sonia! We appreciate your feedback about the camera quality. We love to see that, besides your concern about the camera, you think the concept of the Z Fold7 is amazing. We want to note that the Galaxy Z Fold7 features an advanced camera system with five cameras, including a high-resolution 200 MP wide-angle camera, which is the same one found on the Galaxy S25 Ultra. This means you'll get clear, sharp images in various lighting conditions, thanks to the ProVisual Engine built into the processor. We encourage you to check out the link below to learn more about the amazing camera capabilities of the Galaxy Z Fold7. Once again, thank you so much for your candid feedback. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10006879/
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Written by a customer while visiting Samsung US
Customer Rating
5
Biggest improvement on foldable phones
on September 17, 2025
Posted by: TechnoloverGT
[This review was collected as part of a promotion.] The new and enhanced hinge has drastically improved this phone. The phone is thin and comfortable to use. The new front screen is more usable now , to a point of forgetting is a foldable.
New UI8 is easy to use and integrated with the new Galaxy AI is on another level.
The new uograded cameras are an excellent addition, matching the galaxy s25 ultra and still being a foldable is an absolute win.
I will stay on the foldable family now on
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you so much for your wonderful feedback on the Galaxy Z Fold7! We're really excited to see how much you love the new hinge design and the upgraded front screen. It’s great to know that it feels so comfortable to use, and that the new UI 8 paired with Galaxy AI is making your experience even better. We’re really happy that you appreciate the camera upgrades! The Z Fold7 really shines with its exceptional camera capabilities. With a stunning 200MP ultra-wide lens, you can capture amazing high-resolution shots. Plus, the ProVisual Engine helps bring out the details and colors in every scene, making sure your photos look fantastic. If you have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I've had every iteration of the fold and have to say this is the slimest, fastest and best feeling of them all. Only thing I can ask is for them to possibly bring back the stylish support next year. Phone is a pleasure to use and keeps me productive at work and of course consuming media. Best Z Fold yet!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 17, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold7, Marty! We’re glad to see that you're enjoying its slim design, fast performance, and overall amazing feel. The Z Fold7 is re-engineered to be our slimmest and lightest Fold ever. With expansive screens inside and out, it truly offers the Ultra experience, unfolded. We appreciate your suggestion about bringing back the S Pen. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration of these products was delivering the lightest and thinnest Galaxy Z series experience yet, as the most important user experience for this generation was to maximize portability. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US