Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,316 Reviews)
Rating breakdown 7,316 reviews
5 Stars
6,021
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
A phone that truly changes daily life
on September 18, 2025
Posted by: Stifl3r43
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 has completely transformed the way I use my phone every day. The foldable screen feels like carrying both a phone and a tablet in one device. It’s perfect for multitasking—I can stream a movie while messaging friends, take notes during a video call, or keep multiple apps open side by side for work. The large inner display is bright, smooth, and immersive, while the cover screen is convenient for quick tasks.
Battery life is strong, easily lasting through a full day of heavy use, and fast charging makes it simple to top up. The cameras deliver crisp and colorful photos, which is impressive for a foldable. Build quality feels premium, and the hinge is more refined than ever, smooth but sturdy.
What surprised me most is how Galaxy AI integrates into my daily routines. Features like live translation and smart suggestions save time and make the phone even more useful at work and while traveling. It truly feels like a productivity tool and an entertainment device in one.
Overall, the Fold 7 is not just another phone—it’s a game-changer that makes work, school, streaming, and gaming more enjoyable and efficient.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anj CP
Verified Purchase:Yes
Love my new Fold7. I owned Fold6 but i opted to upgrade because of the new features. Glad i did.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Jason
from alexandria ky
Expertise:Expert
Verified Purchase:Yes
26 days new and the inside screen already broke and has needed full repair
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R, September 22, 2025
Hi Jason, Thank you for reaching out and letting us know what is going on with your Galaxy Z Fold7. We understand it is important that your device functions as expected. As you may know, we have partnered with uBreakiFix as an authorized repair location for Samsung mobile devices. With over 600 locations across the US, we are confident you will find a location near you. Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Additionally, for eligible devices, you can choose to add coverage through Samsung Care+, offering extended protection and support. Please contact our Samsung Support Team to learn more about your warranty options and Samsung Care+ coverage. Thank you for your review. We appreciate you choosing Samsung. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love the two screens and the features
on September 18, 2025
Posted by: Grimeygt
[This review was collected as part of a promotion.] Yes I love the galaxy Ai
And everything about the phone especially bixby
And everything about the phone especially bixby
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had, greatest one yet!
on September 18, 2025
Posted by: Nickb1996
[This review was collected as part of a promotion.] This is by far the best phone in my personal opinion that Samsung has produced. The absolute best fold model of all. Amazing how thin it is yet how much performance it has. Thanks Samsung for doing what you guys obviously do the best.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dave
Verified Purchase:Yes
Much lighter then the 6. Love the wider screen when folded. And the more boxed screen when unfolded gives you much more real estate and the system aps look and function better with the larger screen.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
I really love Samsung products
on September 18, 2025
Posted by: 07026601178
[This review was collected as part of a promotion.] I'm using Galaxy S9 and I really love it because it works perfectly and very fast in everything I do on it"which is playing games going live on tiktok, like!"my data used to be on 24/7 ,but after I reviewed this Galaxy Z FOLD7, ONG!"I wan faint like"WIDE Camera 200PM,CPU 38% faster than Galaxy Z Fold6"Battery capacity 4400mAh watch vides up to 24hrs JESUS!"Storage 12GB/256GB"like.. I can't close my mouth after reviewing the this Galaxy Z FOLD7, nothing can stop me from using Samsung Products,I love Samsung Products with all my life 1000%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Much better than the older models.
on September 18, 2025
Posted by: DragonKing
[This review was collected as part of a promotion.] I have been in the Z Fold family since the Fold3 and have had the ZFold 5. The 7 is a massive upgrade. The main screen is much more usable and enjoyable to use. When open, the square screen is league's above the mofe rounded one. It feels amazing in the hand. I feel like the main screen has a tendency to scratch very easily. Just being in my pocket it had a few on from short exposure to a coin or 2.
Value
4
Written by a customer while visiting Samsung US