Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,730 Reviews)
Open Ratings Snapshot
Rating breakdown 5,730 reviews
5 Stars
4,756
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product. 
(
637 out of 730
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4 out of 5
4
Almost there
on March 14, 2026
Posted by: DatHassTho
[This review was collected as part of a promotion.] So I've been a Fold user for quite some time. With this iteration, I can say that I am satisfied.
I'm looking forward to a larger battery, and magsafe on the next one. But overall, I'm satisfied.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 14, 2026
Posted by: REYLOVESGALAXY
[This review was collected as part of a promotion.] Galaxy AI is amazing, This phone is perfect and great for multi tasking. I'm in love with the sleek new look and light weight feel. Its refined and amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ADHS Auto Sale's
on March 14, 2026
Posted by: ADHSASWacoTexas
[This review was collected as part of a promotion.] This would be a great addition to my business for bidding on vehicles for the auction and searching the web and getting value for the vehicles that are bought for the business to sale.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game Changer
on March 14, 2026
Posted by: CatDaddy110
[This review was collected as part of a promotion.] First of all, ever since the Z Fold 3, I could never go back to a regular flat phone!
Secondly, the performance of the Z Fold 7 is remarkable! Downloading and updating apps is almost instantaneous!
Lastly, but certainly not least is the Galaxy AI! This is such an incredible feature! I love not having to use the traditional search methods! I could just talk to it - asking questions or telling it what to do, and then Presto!
Keep up the phenomenal advancements!
Value
5 out of 5
5
Response from Samsung USBy R&RMarch 15, 2026
Ahoy CatDaddy110,
Thanks for taking the time to leave a review. It's great to hear the Galaxy Z Fold7 is supporting your daily activities. The foldable design allows users to switch between a compact phone and an expansive display as needed. Samsung is committed to building devices that help users stay connected and productive. We appreciate you being part of the Samsung community.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the z folds
on March 14, 2026
Posted by: ScorpionDawn
[This review was collected as part of a promotion.] Galaxy AI is everything a phone should have and more. Every part of this device is extremely well made and professionally designed. Samsung gies its all when it made the Fold series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally a wonderful watch
on March 14, 2026
Posted by: ScorpionDawn
[This review was collected as part of a promotion.] Galaxy AI on the watch is nothing short of excellent. Samsung keeps impressing me every time the come out with a new upgraded series. Well made watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Loyal samsung customer
on March 14, 2026
Posted by: Pprchsr
[This review was collected as part of a promotion.] Galaxy AI works famously but the unfolded screen is very glitchy as was my previous models. I hope future models are able to fix this ongoing issue.
Value
3 out of 5
3
Response from Samsung USBy R&RMarch 14, 2026
Hi Pprchsr,
Thank you for sharing your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 was designed to offer premium performance, foldable versatility, and advanced Galaxy AI tools. If you're having concerns regarding the protection of the foldable screen, it may impact your overall experience.
Issues such as screen flickering or glitching on your Galaxy phone or tablet can arise from various factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please consider the following steps:
1. Inspect your device for any physical damage.
2. Check for software updates and install the latest version.
3. Adjust display settings as needed.
4. Reset any problematic apps.
For detailed troubleshooting steps regarding flickering or glitching displays, please refer to the link provided below. Additionally, support options are available to help assess and address any display concerns.
Your feedback is invaluable and helps us better understand how Galaxy devices perform in everyday use. Thank you again for sharing your Galaxy experience.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone.
on March 14, 2026
Posted by: Zoey23
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy fold 7! The big, vibrant screen makes streaming shows a breeze—everything looks crisp and clear. I also love how functional it is; I can open multiple apps at once and multitask effortlessly. It’s a powerhouse in a sleek design—highly recommend it!"
Value
5 out of 5
5
Response from Samsung USBy R&RMarch 15, 2026
Hey Zoey23,

Thank you for sharing your experience. We’re glad to hear that the Galaxy Z Fold 7 is meeting your expectations. The large screen and dual-display design make it easier to manage work, communication, and entertainment throughout the day. The Fold lineup is crafted to support both productivity and leisure. We appreciate you taking the time to leave a review.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
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