Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,731 Reviews)
Open Ratings Snapshot
Rating breakdown 5,731 reviews
5 Stars
4,756
4 Stars
697
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product. 
(
637 out of 730
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4 out of 5
4
Mostly love this phone
on March 13, 2026
Posted by: 2lovely
[This review was collected as part of a promotion.] I love this phone with one exception. I don't like the crease in the middle of the phone when I unfold it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Multitasking is a breeze!
on March 13, 2026
Posted by: Samsungfan777012
[This review was collected as part of a promotion.] Galaxy AI is out of this world on this phone. You can customize its voice to your liking and can answer any question you ask. From setting alarms, to calling someone in your contacts. It is a super useful tool, especially being able to wake it up hands free! The multitasking is also amazing! I use my phone for everything including paying bills. The split screen while the phone is open is superb, and it isnt too big to handle either. Overall, it is an amazing phone for anybody. I love opening it and showing it off when people notice this vreat device in my hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my zfold7
on March 13, 2026
Posted by: Rnarvai3
[This review was collected as part of a promotion.] Love my zfold7 the ability to use multiple apps at once with out having to switch between is so helpful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this Phone!
on March 13, 2026
Posted by: Shark417
[This review was collected as part of a promotion.] This phone is so fast and smooth to operate. The battery last all day! When I open up my phone to watch videos or play my games I fall in love with this phone all over again. The camera is on point and you can zoom in and still keep your clarity of the picture.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing experience!
on March 13, 2026
Posted by: Phobia
[This review was collected as part of a promotion.] I've use Samsung galaxy phones since the S7. When the fold 3 came out I got that phone and it was amazing. After about 4 years, it was due for an upgrade so I got the Fold 7 and this is easily the best phone I've ever owned! Normal sized outer screen feels amazing, I used it unfolded all the time comfortably, and it's up to date features like Galaxy Ai are so amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is good
on March 13, 2026
Posted by: Ranger753bravo
[This review was collected as part of a promotion.] The whole phone is assume. All the features are everything I look fir in a phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It lasted 3 years fully working.
on March 13, 2026
Posted by: Chuck24
[This review was collected as part of a promotion.] I really like Samsung A.I. It broke my heart when 3 years after purchasing the device (Samsung Z-FOLD 7). The screens. Both of them. Broke! At least the front screen is tough enough to keep working but the fold out "tablet" screen won't work at all anymore. I love the phone and I want another one. I just want it to last longer next time. Please and thank you. I LOVE SAMSUNG PHONES!!!!❤️
Value
3 out of 5
3
Response from Samsung USBy R&RMarch 14, 2026
Howdy Chuck24,
Thank you for sharing your thoughts with us. It's wonderful to hear you're enjoying the Galaxy Z Fold7. The wider cover screen makes everyday tasks like messaging, browsing and calls more practical without unfolding. Samsung continues to innovate to deliver powerful mobile experiences. Thanks again for your feedback.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My fourth fold phone and still in love.
on March 13, 2026
Posted by: CBARRY
[This review was collected as part of a promotion.] This is my fourth fold and each gets more incredible, especially with the Galaxy AI features. My current Z Fold 7 is incredible. Samsung continues to be the leader and I am on board indefinitely!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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