Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,729 Reviews)
Rating breakdown 5,729 reviews
5 Stars
4,755
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Navavenue
Verified Purchase:Yes
Honestly once the cameras are up to par with a bit more battery life. It's a knock out
Response from Samsung USBy R&R, February 1, 2026
Hello Navavenue,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup is designed to provide an immersive experience that combines productivity and creativity. Feedback like yours emphasizes how crucial ongoing improvements in battery life and camera performance are for users who depend on their devices all day. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup is designed to provide an immersive experience that combines productivity and creativity. Feedback like yours emphasizes how crucial ongoing improvements in battery life and camera performance are for users who depend on their devices all day. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jazz and Cocktails
from New York State
Expertise:Intermediate
Verified Purchase:Yes
I waited a few months to get mine as my early production Z Fold4 suffered hinge issues. The 7 is certainly an improvement - it's much thinner and the outside screen is pretty much full size. I decided to preserve the thinness by going with a thin carbon fiber case instead of my usual leather cases. I have noticed two issues so far: 1) the back button is sometimes unresponsive, not sure if this is a hardware, firmware or software issue; and 2) the battery life is not great. I charge mine to 90% to preserve the battery, and barely get through a full day. I wish they had made the phone just a little thicker to allow for more battery capacity. The other frustration I have is that a short while after I bought it, the Trifold was announced. While that is significantly more expensive, I would still be interested but don't want to trade in a new phone. If I had known the Trifold was on the horizon I might have waited - my August 2022 Z Fold4 still works well.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, February 3, 2026
Greetings Jazz and Cocktails,
Thanks for sharing your experience with the Galaxy Z Fold7. This model is becoming slimmer, more user-friendly, and more portable than previous versions. Battery life and responsiveness can depend on your settings and usage, and your insights highlight how these elements affect overall satisfaction over time. Samsung continues growing its foldable range, offering more options in size and features. We appreciate your loyalty as a Samsung customer.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. This model is becoming slimmer, more user-friendly, and more portable than previous versions. Battery life and responsiveness can depend on your settings and usage, and your insights highlight how these elements affect overall satisfaction over time. Samsung continues growing its foldable range, offering more options in size and features. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
So far....
on February 4, 2026
Posted by: Darktazz
So far I love this phone, I've had no issues. The only think I would love to see in the future is an s pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hey there Darktazz,
Thank you for sharing your positive experience. The Galaxy Z Fold7 offers strong performance, smooth multitasking, and a stylish foldable design suitable for work and entertainment. The growing interest in S Pen compatibility highlights ongoing improvements in productivity features for foldables. Your feedback offers helpful insights into users' future expectations. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your positive experience. The Galaxy Z Fold7 offers strong performance, smooth multitasking, and a stylish foldable design suitable for work and entertainment. The growing interest in S Pen compatibility highlights ongoing improvements in productivity features for foldables. Your feedback offers helpful insights into users' future expectations. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mrs DeBerry
Expertise:Beginner
Verified Purchase:Yes
Love it so far, It really helps my vision.when open.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 10, 2026
Greetings Mrs DeBerry,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re so glad the expansive display is making everyday viewing more comfortable and enjoyable. Creating technology that supports clarity, ease, and confidence in daily use is always our goal. Your feedback means a lot, and we appreciate you choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re so glad the expansive display is making everyday viewing more comfortable and enjoyable. Creating technology that supports clarity, ease, and confidence in daily use is always our goal. Your feedback means a lot, and we appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: CRotta
from West Chester, OH
Expertise:Intermediate
Verified Purchase:Yes
I like the slightly smaller screen, how thin it is folded and lighter than my S23 Ultra. Being able to unfold for a larger screen when needed is awesome! Very pleased with the performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Hi there CRotta,
Thank you for taking the time to share your experience. It is great to hear how the Galaxy Z Fold7 fits comfortably into your daily life while still offering the flexibility of a larger display when needed. Its slim design and smooth performance were built to support both productivity and creativity. Thank you for choosing Samsung.
-Ty
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Thank you for taking the time to share your experience. It is great to hear how the Galaxy Z Fold7 fits comfortably into your daily life while still offering the flexibility of a larger display when needed. Its slim design and smooth performance were built to support both productivity and creativity. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Scott
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the S24 ultra to the fold 7. I feel next to no difference while using the outer screen and don't see the fold line at all on the inside when it's on. Miss the in screen fingerprint scanner but the one on the power button works fine so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hi Scott,
Thank you for sharing your experience with the Galaxy Z Fold7. Its refined outer display, immersive inner screen, and precision engineering are designed to deliver a seamless transition between everyday use and multitasking. The transition of biometric security and usability highlights the focus on thoughtful design and easier access. We appreciate your positive perspective. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its refined outer display, immersive inner screen, and precision engineering are designed to deliver a seamless transition between everyday use and multitasking. The transition of biometric security and usability highlights the focus on thoughtful design and easier access. We appreciate your positive perspective. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Fold Yet
on February 24, 2026
Posted by: Travis
from Folsom, Ca
Expertise:Expert
I was on the fence about upgrading to the 7 for some time. It wasn't until I actually held one in person that I realized what a complete game changer it was from the previous models. The slimmed down form factor with the wider front screen make this great to use in either folded or unfolded mode. The versitility of features would make it truly hard to go back to a non foldable phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Hey there Travis,
Thank you for sharing your experience. It's wonderful to hear how the Galaxy Z Fold7 has made a strong impression with its slim design, larger Flex cover display, and foldable features. It's great that you value how it boosts both productivity and everyday convenience. We're happy to have you as part of the Samsung family.
-Ty
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Thank you for sharing your experience. It's wonderful to hear how the Galaxy Z Fold7 has made a strong impression with its slim design, larger Flex cover display, and foldable features. It's great that you value how it boosts both productivity and everyday convenience. We're happy to have you as part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Afam
Verified Purchase:Yes
Very nice and sleek. It feels good on hand because it Very thing and wider screen.
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R, March 6, 2026
Hi Afam,
We are delighted to hear about your 5-star experience! The Galaxy Z Fold7 is designed to impress, and it seems to be fulfilling its purpose. We appreciate your support. Built with care and driven by innovation, thank you for choosing Samsung!
-Ty
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We are delighted to hear about your 5-star experience! The Galaxy Z Fold7 is designed to impress, and it seems to be fulfilling its purpose. We appreciate your support. Built with care and driven by innovation, thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US