Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,729 Reviews)
Rating breakdown 5,729 reviews
5 Stars
4,755
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Gregory
from VA
Expertise:Intermediate
Verified Purchase:Yes
For some reason the Fold 7 will not connect to my Ring wearable which is less than a year old. The wearable software worked perfect on my Galaxy Fold 5 it even worked with my Galaxy 6 watch, but not with the Fold 7. I'm really not happy.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, December 30, 2025
Hello Gregory,
Thanks for sharing your experience comparing the Galaxy Z Fold7 with your previous devices. It’s natural to expect a smooth switch, especially when wearables have worked well for you before. If you are connecting your Galaxy Ring to a new phone, make sure to reset it first. Refer to our guide on resetting the Galaxy Ring and connecting it to another phone, linked below. That's probably why your Galaxy Ring isn’t connecting right away. If you need more help, contact our Samsung Support Team. Your feedback provides valuable insights into your daily use of wearables and demonstrates how the Galaxy ecosystem can impact your overall satisfaction. Thank you for choosing Samsung.
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
-Ty
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Thanks for sharing your experience comparing the Galaxy Z Fold7 with your previous devices. It’s natural to expect a smooth switch, especially when wearables have worked well for you before. If you are connecting your Galaxy Ring to a new phone, make sure to reset it first. Refer to our guide on resetting the Galaxy Ring and connecting it to another phone, linked below. That's probably why your Galaxy Ring isn’t connecting right away. If you need more help, contact our Samsung Support Team. Your feedback provides valuable insights into your daily use of wearables and demonstrates how the Galaxy ecosystem can impact your overall satisfaction. Thank you for choosing Samsung.
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Bill
from Virginia
Verified Purchase:Yes
The Z Fold 7 has never left my side since it's arrival. Although I still use the Tablet S10, this device has in many ways has place it's use. It seems as thought my tablet only gets use when the Z needs a charge. The battery life has been great for me. I stream and watch movie on the go! The Z Fold has also made it a dream when texting family and friends. I can text with one hand lighting fast with the phone closed because the size of the front screen. This device has truly become great companion! I'm currently debating whether or not I should by buy an new laptop! This is my first foldable device which is going to make it hard to go back to the old traditional slab phone! Thanks Samsung! You knocked this one out of the park!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hi Bill,
Thank you for sharing your enthusiastic experience with the Galaxy Z Fold7. Its capabilities for streaming, multitasking, messaging, and switching between folded and unfolded modes truly make it a versatile all-in-one device. We appreciate hearing how smoothly it integrates into your daily life. While your Galaxy Z Fold can surpass expectations, remember to explore Samsung's lineup when you're considering a PC. We value your feedback on how this innovative form factor can be transformative. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your enthusiastic experience with the Galaxy Z Fold7. Its capabilities for streaming, multitasking, messaging, and switching between folded and unfolded modes truly make it a versatile all-in-one device. We appreciate hearing how smoothly it integrates into your daily life. While your Galaxy Z Fold can surpass expectations, remember to explore Samsung's lineup when you're considering a PC. We value your feedback on how this innovative form factor can be transformative. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Basel
from Syracuse
Verified Purchase:Yes
Bad phone.frozen.bad battery. Not enough voice bad service
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 5, 2026
Greetings Basel,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to deliver powerful performance, immersive displays, and advanced multitasking that redefines smartphone use. To ensure optimal performance, it's important to properly optimize your device. Sometimes, a thorough cleanup is necessary. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, clearing unnecessary memory, deleting unneeded files, scanning for malware, and closing background apps. The process is simple: go to Settings, select Device Care, tap Optimize Now, then tap Done. For more details, visit the linked online article below. Your feedback is valuable and helps improve future updates and designs. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to deliver powerful performance, immersive displays, and advanced multitasking that redefines smartphone use. To ensure optimal performance, it's important to properly optimize your device. Sometimes, a thorough cleanup is necessary. The Quick Optimization feature boosts performance by identifying apps that consume excessive battery, clearing unnecessary memory, deleting unneeded files, scanning for malware, and closing background apps. The process is simple: go to Settings, select Device Care, tap Optimize Now, then tap Done. For more details, visit the linked online article below. Your feedback is valuable and helps improve future updates and designs. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: King
from CA
Verified Purchase:Yes
I'm always a fan of the Z Fold series. Z fold7 is another level of a top-notch mobile phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 12, 2026
Good day King,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Your continued enthusiasm for the Z series Fold edition demonstrates the ongoing evolution of premium design, performance, and innovation. Your feedback emphasizes how the latest generation builds on that legacy with confidence and refinement. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Your continued enthusiasm for the Z series Fold edition demonstrates the ongoing evolution of premium design, performance, and innovation. Your feedback emphasizes how the latest generation builds on that legacy with confidence and refinement. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Benjamin Alonzo
from Meriden, CT
Verified Purchase:Yes
The fact that I can carry a fully functional slim bar type smartphone and a tablet at the same time and in the same pocket it's just flagerbasting. Love the the quickness, love the design, love how good the video looks despite the rhe 4:3 aspect ratio, it's just mesmerizing. Kudos to the design and engineering team, this time they really took it out of the stadium.
Response from Samsung USBy R&R, January 9, 2026
Hi Benjamin Alonzo,
Thanks for sharing your lively insight on the Galaxy Z Fold7. The design that merges a slim phone with a tablet-like experience showcases the engineering behind this device. From its quick responsiveness to the immersive display that brings videos to life, your feedback emphasizes the perfect blend of innovation and practical use that characterizes the Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
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Thanks for sharing your lively insight on the Galaxy Z Fold7. The design that merges a slim phone with a tablet-like experience showcases the engineering behind this device. From its quick responsiveness to the immersive display that brings videos to life, your feedback emphasizes the perfect blend of innovation and practical use that characterizes the Galaxy Z Fold7. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: PSGA
Expertise:Intermediate
Verified Purchase:Yes
This phone is awesome. I have heard that prior models start to have issues in the fold so I am hoping this has been fixed on the new model. I get a lot of comments on the phone when people see it. In full transparency, I won this phone and could have never afforded it on my own. I am very happy with it so far.
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Djtimex
from New York city queens
Verified Purchase:Yes
This is a game changer period you cant go wrong its different from my ultra line up i was hooked on.im just missing the s pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hi Djtimex,
Thank you for sharing your perspective. The Galaxy Z Fold7 offers a unique experience with its large display and multitasking features. Your feedback shows how the foldable design provides a new way to interact with content while continuing to evolve with Galaxy accessories and features. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your perspective. The Galaxy Z Fold7 offers a unique experience with its large display and multitasking features. Your feedback shows how the foldable design provides a new way to interact with content while continuing to evolve with Galaxy accessories and features. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I upgraded from a Fold 4. This model contains all of the improvements I was waiting for. Screen is bright with fold virtually invisible. It is light and thin with great battery life. I waited nearly 5 months for the right price to emerge on Samsung's "offer a day" merry go round. This phone is awesome.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 10, 2026
Greetings Don90064,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy the brighter display, seamless fold, slim design, and reliable battery life. Your transition from the Z Fold4 shows how carefully this model was improved to enhance everyday use. We’re glad it met all your expectations and continues to impress. Thank you for being part of the Samsung family and for choosing innovation that grows with you.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy the brighter display, seamless fold, slim design, and reliable battery life. Your transition from the Z Fold4 shows how carefully this model was improved to enhance everyday use. We’re glad it met all your expectations and continues to impress. Thank you for being part of the Samsung family and for choosing innovation that grows with you.
-Ty
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Written by a customer while visiting Samsung US