Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,312 Reviews)
Open Ratings Snapshot
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
1 out of 5
1
Galaxy z fold7
on September 26, 2025
Posted by: Chrisking
[This review was collected as part of a promotion.] This galaxy is a no good phone it's constantly blinks out and always lacking the screen
Value
1 out of 5
1
Response from Samsung USBy R&RSeptember 26, 2025
Hello there Chrisking, Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate hearing from Fold users as it helps us understand their real-world experiences. Designed to bring a laptop-like experience into your pocket, with its large display, powerful multitasking capabilities, and advanced camera system, your feedback reminds us how important it is to keep evolving the Fold series to meet everyday needs. Please note, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Additionally, for eligible devices, you can choose to add extra coverage through Samsung Care+, which offers continued protection and support. We have partnered with uBreakiFix as an authorized repair location. With over 600 locations across the US, you're sure to find one nearby. Our Samsung Support Team is here to assist in any way. Thanks again for being part of the Galaxy community and sharing your perspective. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great production
on September 25, 2025
Posted by: Ronaldo
[This review was collected as part of a promotion.] Ai great, i use to watch movie and play games and many more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is pretty awesome
on September 25, 2025
Posted by: Tlyoungtn
[This review was collected as part of a promotion.] NEW PHONE -SAMSUNG GALACY FOLD 7. LOVE THE BIG SCREEN, GREAT CAMERAS, LOVE THE PHONE SIZE REGULAR SCREEN. AFTER YEARS OF SAMSUNG, THIS IS ENOUGH DIFFERENT IM HAVING A HARD TIME ADJUSTING TO WHERE APPS AND THINGS ARE. BUT ITS AWESOME
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Going back
on September 25, 2025
Posted by: Wichito94
[This review was collected as part of a promotion.] Honestly awesome phone I have zero complaints and im so happy I switched back to Samsung from the Pixel
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Prettyscreen
on September 25, 2025
Posted by: Strawhat
[This review was collected as part of a promotion.] Galaxy z fold 7 Love both screen displays very vibrant
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is best phone I ever have so far.
on September 25, 2025
Posted by: Cloudsunny21
[This review was collected as part of a promotion.] If anyone consider to buy bigger screen cell phone, just buy it. No joking, far better than any other phones.
Speed, size, weight are absolutely awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with awesome operating system
on September 25, 2025
Posted by: Aldodreaux
[This review was collected as part of a promotion.] The Galaxy AI is awesome on this phone. Best phone I have ever held!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like a tablet
on September 25, 2025
Posted by: Ramsey2010
[This review was collected as part of a promotion.] Great product with lots of features. The inside screen is great for watching videos and working on project. The Galaxy AI is supper handy. Overall I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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