Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Jonathan
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
Loved my S25 ultra but had to pull the trigger on this one. Lighter and easier to access in one hand. Also love the screen opened up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Greg
from East Haven, CT
Expertise:Expert
Verified Purchase:Yes
It's cool. A couple apps don't like the dpi changes. But most apps work fine. When the fold is open Facebook market place stutters and does not scroll correctly. When the phone is closed it works fine. Great for multitasking and consuming content. I always had notes for my phone and then they changed the name to ultra. This is my first phone that's not a note/ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great phone love how thin it is and bigger screen. I upgraded from the fold 6 and its definitely a noticeable difference. The hinge feels snappier and stronger, less of a crease on inner screen. Definitely happy with my purchase.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
I rate it 1 star because it hasn't even been a month since I bought it and they already had to change the screen. For such an expensive phone and to already have these problems, it leaves a lot to say about the Samsung company, completely disappointed.
No, I would not recommend this to a friend.
Features
1
Value
1
Response from Samsung USBy R&R, September 30, 2025
Hi Awilda castillo, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Advanced Armor Aluminum frame and hinge, and an IP48 dust and water resistance rating. The foldability has been tested to withstand approximately 200,00 folds easily. We also recommend Samsung Care+ for added security, as accidents can happen- having Samsung Care+ provides unmatched peace of mind. All Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. For eligible devices, you can also choose to extend coverage with Samsung Care+ for additional protection and support. Thank you for your review and for choosing innovation with Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on September 29, 2025
Posted by: Scorpion97
[This review was collected as part of a promotion.] The samsung products have always been godd. But the ZFold is excellent.
I also enjoibthe new galaxy AI features such as Gemini Live.
Very well done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my device
on September 29, 2025
Posted by: Lucky74
[This review was collected as part of a promotion.] I wouldn't trade my device for anything because I love this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Update messed up my apps
on September 29, 2025
Posted by: Cdfair
The new update messed up my entire phone. Alot.of apps won't even open now, even when I uninstall them and reinstall them. Very upset. Simple apps like Pandora, outlook, winn dixie(grocery), couple of my credit card apps won't open now. And app i use to communicate with my daughter in Sputh Korea
Response from Samsung USBy R&R, September 30, 2025
Hey there Cdfair, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. To assist you better, we may need more details about your device, especially regarding why certain apps aren't opening after the recent update. We want to ensure the apps are compatible with the current Android version, and it could also be a concern with the app versions. Please contact our Samsung Support Team for additional assistance with troubleshooting. We're eager to help you resolve this behavior. We appreciate your feedback and thank you for choosing Samsung. App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Fold7 redefines versatility!
on September 28, 2025
Posted by: John316
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has completely transformed how I use a smartphone every day. The large foldable display makes streaming movies and live sports incredibly immersive, while still folding into a compact device that slips easily into my pocket. Gaming feels smoother than ever, thanks to powerful performance, fast refresh rates, and seamless multitasking. At work, the Z Fold7 feels like carrying a tablet and a phone in one—splitting the screen to edit documents, take notes, and join video calls at the same time is effortless. The upgraded hinge feels durable and reliable, which gives me confidence using it constantly throughout the day.
One of the most impactful features is Galaxy AI, which helps streamline my productivity and creativity. Whether summarizing long emails, translating messages instantly, or assisting with photo editing, it makes tasks faster and smarter. I also rely on Galaxy AI to organize notes and ideas, which is invaluable for both work and school.
Altogether, the Galaxy Z Fold7 is more than just a phone—it’s a versatile tool that enhances entertainment, improves work efficiency, and supports my lifestyle in meaningful ways.
One of the most impactful features is Galaxy AI, which helps streamline my productivity and creativity. Whether summarizing long emails, translating messages instantly, or assisting with photo editing, it makes tasks faster and smarter. I also rely on Galaxy AI to organize notes and ideas, which is invaluable for both work and school.
Altogether, the Galaxy Z Fold7 is more than just a phone—it’s a versatile tool that enhances entertainment, improves work efficiency, and supports my lifestyle in meaningful ways.
Value
5
Written by a customer while visiting Samsung US