Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,448 Reviews)
Rating breakdown 4,448 reviews
5 Stars
3,742
4 Stars
494
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
572 out of
651)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Lawrence
from New York, NY
Verified Purchase:Yes
I really enjoy using the larger screen for gaming and watching videos. The device is light and very responsive. The single-panel screen is a bit on the smaller side compared to what I'm used to when completing everyday tasks, but the big two-panel screen makes up for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hi Lawrence,
Thanks for sharing your experience with the Galaxy Z Fold7. The large inner screen is designed to enhance gaming, streaming, and multitasking, while the outer display offers quick access for everyday tasks. It’s great to hear that you appreciate how the device adapts seamlessly to various moments in your day with smooth performance and vivid visuals. Your feedback underscores the versatility that makes the Fold such a unique device. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy Z Fold7. The large inner screen is designed to enhance gaming, streaming, and multitasking, while the outer display offers quick access for everyday tasks. It’s great to hear that you appreciate how the device adapts seamlessly to various moments in your day with smooth performance and vivid visuals. Your feedback underscores the versatility that makes the Fold such a unique device. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung Cell phone. . .because samsung have
on January 21, 2026
Posted by: Anonymous
Verified Purchase:Yes
I love samsung Cell phone. . .because samsung have phisical sim phones that,s Y i love it.
Written by a customer while visiting Samsung US
Posted by: davey2240
from Erie, PA
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Z Find 7 is slim, lightweight, beautifully designed, and powerful as it gets. I just can't wait till I get to check out the trifold!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hey there davey2240,
Thank you for sharing your excitement about the Galaxy Z Fold7. Its slim design, light weight, and strong performance highlight Samsung’s ongoing efforts to improve foldable technology without sacrificing functionality. Many users value how the Fold7 combines elegance with durability, providing a smooth and responsive experience. Your enthusiasm reflects the growing interest in Samsung’s foldable innovations. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your excitement about the Galaxy Z Fold7. Its slim design, light weight, and strong performance highlight Samsung’s ongoing efforts to improve foldable technology without sacrificing functionality. Many users value how the Fold7 combines elegance with durability, providing a smooth and responsive experience. Your enthusiasm reflects the growing interest in Samsung’s foldable innovations. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Clynn
Verified Purchase:Yes
I decided to give this foldable a try had the other folding option from Google but it was too bulky this fold 7 is perfect size wise
Response from Samsung USBy R&R, January 22, 2026
Hiya Clynn,
Thank you for sharing your experience with the Galaxy Z Fold7. Samsung focused on comfort and balance in this model, ensuring it is easy to use while providing a spacious, immersive display when unfolded. Many users like how the Fold7 integrates seamlessly into daily routines without being bulky. Your feedback emphasizes how careful design can improve the foldable experience. We appreciate you as a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. Samsung focused on comfort and balance in this model, ensuring it is easy to use while providing a spacious, immersive display when unfolded. Many users like how the Fold7 integrates seamlessly into daily routines without being bulky. Your feedback emphasizes how careful design can improve the foldable experience. We appreciate you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
"THE BEST PHONE BOTTOM LINE HANDS DOWN!!! "
on January 21, 2026
Posted by: GHOSTFACE
from @DODGER.NATION
Expertise:Expert
The most " NOTORIOUS " phone there is.!! SAMSUNG wins UNANIMOUSLY this year till FOLD Z EDITION is surpassed...???
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hello GHOSTFACE,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Samsung continues to lead foldable innovation by combining cutting-edge design, powerful performance, and an advanced multitasking experience. The appreciation for how the Z Fold series redefines what a smartphone can be, blending productivity and entertainment into one seamless device, shows your understanding of its value. Your excitement reflects the passion behind Samsung’s commitment to advancing mobile technology. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Samsung continues to lead foldable innovation by combining cutting-edge design, powerful performance, and an advanced multitasking experience. The appreciation for how the Z Fold series redefines what a smartphone can be, blending productivity and entertainment into one seamless device, shows your understanding of its value. Your excitement reflects the passion behind Samsung’s commitment to advancing mobile technology. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: KLD7
from Atlanta
Expertise:Expert
Verified Purchase:Yes
I absolutely LOVE my Galaxy Z Fold 7. I've wanted this phone for a while and I am so pleased with the device as a whole. It's technology is so advanced and especially what I need as a small business owner for the last 14 years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone small issue
on January 22, 2026
Posted by: Mike
from Auburn, NH
Expertise:Expert
Love this phone. Been a Samsung phone customer for twenty years. Only issue I have had is the hinge snaps or creaks (sometimes softly sometimes loudly) when closed at about the 30% closed position. Kind of annoying. I have been able to get it to stop by applying pressure to the hinge face roughly an inch and a half from the bottom of the hinge when I close it. I did an internet review, and it appears this is happening to others as well. Just adding this review in the hopes someone at Samsung reads it and take a look at the issue.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Value
5