Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Great product
on September 30, 2025
Posted by: Lnels29
[This review was collected as part of a promotion.] I love my Samsung galaxy zfold 7 it's the best phone for multitasking and it like a mini tablet in the palm of your hands... best thing that ever happened to phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't buy it if you travel
on September 30, 2025
Posted by: Storieddeth
Expertise:Expert
Some of the features of this phone are great, but they sacrificed good functionality to make the phone thin as possible. My biggest complaint with the phone is that the battery doesn't last long and it has absolutely terrible cell reception. This phone will lose signal where no other phones on our account will. Phone calls are always choppy and cutting in and out with this phone as well wearing my s23 ultra had no such issues at all.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, October 1, 2025
Hello Storieddeth, Thanks for sharing your thoughts on your Galaxy Z Fold7. Although the design and features have progressed over time, the durability and quality of the Galaxy Z Fold7 remain unmatched! It truly showcases innovation at its best. The device features a 4,400mAh battery, designed to maximize its lifespan. You can track your battery usage through the Device care menu, where the estimated remaining time based on recent activity is shown. You can also see how much battery each app consumes by navigating to Settings > Battery. Tap 'View details' for more information on app usage, screen-on time, and screen-off time, which helps identify battery drain sources. For tips on extending your battery life, refer to the online article linked below. If your calls drop occasionally, it's likely a signal issue. However, frequent drops might be due to a damaged or improperly inserted SIM card. If you've switched carriers but still use the same device, contact your current provider for assistance with reprogramming. In crowded areas, overloaded cell towers can also cause dropped calls. For more scenarios, refer to the online guide available at the link below. If further help is needed, reach out to our Samsung Support Team. We appreciate your review and are glad you're part of the Samsung community. Dropped calls on a Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Maximizing your Galaxy device’s battery life
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Maximizing your Galaxy device’s battery life
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing screen
on September 30, 2025
Posted by: Dagoes
[This review was collected as part of a promotion.] Great processor, screen. Battery life and features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is better than the Z fold 6
on September 30, 2025
Posted by: Gabydelav
[This review was collected as part of a promotion.] Since I started using my galaxy Z fold 7 I notice the difference with the previous version. To start, it looks beautiful and the size of the front display when the phone is folded looks much better, more equilibrated because the display is not too narrow as it looks in the previous version.
The next thing that I notice is the camaras. Definitely the new camaras take better pictures than the previous telephone, overall, when you take pictures with reduce light they look better, with higher definition and more defined colors when you use your galaxy AI.
Also, the new application to take advantage of the AI are ownsome!!!! you cand edit pictures, you can create avatars and more....
Because the size of the full screen is a little bit more rectangular than square as use to be in the previous version, when you split the screen with 2 or multiple applications, it is easy to appreciate them.
One of the new galaxy AI applications that I most love is the interpreter, it is ownsome!!! IT can translate from almost any language to other almost instantaneity and it is a great tool when you are traveling to a country where the language is not English.
Talking about the full screen when the telephone is open, it is almost not notable the folding mechanism that was too marked in the galaxy Z fold 6, in the galaxy Z fold 7 it looks the screen is a flat one piece screen.
The experience of seen videos in this version looks more real, you can enjoy better your streaming ap
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great road handling capabilities
on September 30, 2025
Posted by: 1 buyer
from Jersey
Expertise:Beginner
Neither Ford nor Chevrolet have anything close to speed of Samsung but Samsung ranks poorly in trade in value for older models.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R, October 3, 2025
Hello 1 buyer, Thank you for sharing your perspective on the Galaxy Z Fold7. The Fold7 is built to deliver remarkable speed and advanced features that truly stand out in the smartphone world. We’re glad to hear you recognize the unmatched performance compared to other options. We understand your thoughts on trade-in expectations, and we want to emphasize how Z Fold’s design and capabilities continue to bring long-lasting value for daily use. This combination of innovative features and reliability makes the Galaxy Z series a strong companion for both productivity and entertainment. Thank you for your review and we appreciate you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
PERFECT for entrepreneurs!
on September 30, 2025
Posted by: Msbusybody
[This review was collected as part of a promotion.] The Galaxy Z Fold has quickly become an all-in-one tool that I rely on every day. I use it for everything—from managing my health and staying on top of appointments, to running my business, creating content, and keeping my busy schedule organized. The large screen and multitasking features make it easy to switch between tasks without feeling overwhelmed. What really sets it apart is Galaxy AI. Whether I need to clean up an email, polish a message, or make quick last-minute edits, the AI tools save me time and make my work look more professional. It’s not just a phone—it’s like having a personal assistant right in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fold 7
on September 30, 2025
Posted by: Lovie
from Indiana
Expertise:Intermediate
I like the sleek design of the new fold 7, its lighter and a bit smaller than the fold 4 I originally had. A bit harder to open. But the picture it takes are beautiful and clear. I do recommend this model... so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
It's alright, could be better....
on September 30, 2025
Posted by: BobC11
[This review was collected as part of a promotion.] After using a few other foldable android phones (huawei & oppo) this one is the most stable/balanced foldable. Everything works the way it should, Galaxy AI does what its suppose to do 70% of the time.
However some things are ever present bothersome in every recent version of the fold....the crease is getting better, but the latest versions from huawei are less present. This phone is understandably thick, lets not pretend its going to be thin body with a camera bump - I would rather have the cameras flush with the rear case and having a larger battery to fill that new void....
Value
3
Response from Samsung USBy R&R, October 1, 2025
R&R Responses 10.1.25
Thank you for sharing your detailed thoughts on the Galaxy Z Fold7! Your review highlights the improvements over earlier Z Series models and shows our ongoing commitment to creating durable foldable devices. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Armor Aluminum hinge and flexible frame, a Snapdragon 8 Elite processor, and an IP68 dust and water resistance rating. You can also enjoy Galaxy AI features like Circle to Search and Live Translate. Live Translate acts as your personal translation assistant, providing real-time translation for phone calls and working with select third-party voice call apps. Galaxy AI can summarize or translate webpage articles within the Samsung Internet app, making browsing faster and easier. Thank you for your valuable feedback! We’re excited to have you on the innovation journey with Samsung. Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
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Thank you for sharing your detailed thoughts on the Galaxy Z Fold7! Your review highlights the improvements over earlier Z Series models and shows our ongoing commitment to creating durable foldable devices. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Armor Aluminum hinge and flexible frame, a Snapdragon 8 Elite processor, and an IP68 dust and water resistance rating. You can also enjoy Galaxy AI features like Circle to Search and Live Translate. Live Translate acts as your personal translation assistant, providing real-time translation for phone calls and working with select third-party voice call apps. Galaxy AI can summarize or translate webpage articles within the Samsung Internet app, making browsing faster and easier. Thank you for your valuable feedback! We’re excited to have you on the innovation journey with Samsung. Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
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Written by a customer while visiting Samsung US