Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Amazing hardware, features and quality. Software i
on October 3, 2025
Posted by: Roseyishere
[This review was collected as part of a promotion.] Samsung must work much more closely with Google and not try and compete by improving apps, rather they need to extend them. The hardware is fantastic, but their application software is always two steps behind.
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hi Roseyishere,
Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. We appreciate your feedback and how our collaboration with Google has influenced your experience. We are continuously working with software developers to enhance the software functions you depend on. Since this is an ongoing process, we all work together to improve. Your feedback points out areas where we can develop further. We're glad to hear that your device’s structure works well for you. Voices like yours enable us to keep improving, and we thank you for choosing Samsung and our innovative approach.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. We appreciate your feedback and how our collaboration with Google has influenced your experience. We are continuously working with software developers to enhance the software functions you depend on. Since this is an ongoing process, we all work together to improve. Your feedback points out areas where we can develop further. We're glad to hear that your device’s structure works well for you. Voices like yours enable us to keep improving, and we thank you for choosing Samsung and our innovative approach.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The future of phones
on October 3, 2025
Posted by: FoldFan5
[This review was collected as part of a promotion.] This phone has truly felt like the next evolution of handheld devices. Galaxy Ai is a useful assistant that has helped organize my day in new ways. It's also a beast for gaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on October 3, 2025
Posted by: Dazesie
[This review was collected as part of a promotion.] I love it, I love being able to have an option to use the big screen or the small screen if I wanted to. Amazing customization also as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the phone but lacking the battery power!
on October 3, 2025
Posted by: Highstrider
[This review was collected as part of a promotion.] I use my Fold 7 for my business and personal banking needs, watch YouTube channels, interact with business, personal and other important needs. I like the scan features, the video enable calls, and the ability to notify me with my schedules. However, the need to recharge my phone half in the day was very disturbing. I hope that the engineer or the developers will prioritize the efficiency of the battery system.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device, love everything about it!
on October 3, 2025
Posted by: GalaxyZFold7rules
[This review was collected as part of a promotion.] I love Galaxy AI. It's fabulous and almost never wrong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Paint chipping
on October 3, 2025
Posted by: ProudDadJR
[This review was collected as part of a promotion.] Although this device is great overall, the camera quality is not "flagship", paint is chipping off the drive(confirmed all over the Web including you tube videos, slow charging speeds, and no spen(almost didn't buy it just because of that), battery certainly not "flagship".
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hello ProudDadJR,
Thanks for sharing your thoughts on the Galaxy Z Fold7. We're glad to hear you're enjoying it and find it to be a great device. We understand your loyalty to the brand and agree that flagship devices set high standards. Rest assured, all Galaxy products are designed, built, and structured to meet these high expectations, offering durability and reliability. As one of the most durable Z Series devices so far, it features Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screens, an advanced Armor Aluminum frame and hinge, and an IP68 rating for dust and water resistance. It includes a 200MP Wide lens, 12MP Ultra Wide lens, 10MP Telephoto lens, 3x Optical zoom, and 30x Space Zoom. This represents a significant step forward for foldable devices. We hope you keep enjoying your Galaxy Z Fold7 and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy Z Fold7. We're glad to hear you're enjoying it and find it to be a great device. We understand your loyalty to the brand and agree that flagship devices set high standards. Rest assured, all Galaxy products are designed, built, and structured to meet these high expectations, offering durability and reliability. As one of the most durable Z Series devices so far, it features Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screens, an advanced Armor Aluminum frame and hinge, and an IP68 rating for dust and water resistance. It includes a 200MP Wide lens, 12MP Ultra Wide lens, 10MP Telephoto lens, 3x Optical zoom, and 30x Space Zoom. This represents a significant step forward for foldable devices. We hope you keep enjoying your Galaxy Z Fold7 and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bradley S
from Space Coast
Expertise:Intermediate
Verified Purchase:Yes
There is a lot to like. Thin format, light and the front screen is great. Battery life is not great and I miss being able to use a pen.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on October 3, 2025
Posted by: Toxicpuppet
[This review was collected as part of a promotion.] Absolutely love this phone! With the Galaxy AI feature, its much easier for it to understand than the original assistants. It edits photos better and the gaming with such a screen as well as the graphics are amazing! It's great for work, as I work from home. Everything about the phone is an upgrade. The inside screen even comes with a pre installed protection screen, do not remove it lol as I considered it until I asked Gemini if I should and she was against it lol. I didn't realize that was the protection screen. The one downfall is the support for the spen has been removed. With a screen this big, you absolutely want to use a pen. I found a way around using a different pen but it's not the same. Also I just bought it just to find out in a few months the trifold is being released. Samsung always does that to me, I upgrade my phone to the latest one and they release a new one just a few months later lol
Value
5
Written by a customer while visiting Samsung US