Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,293 Reviews)
Open Ratings Snapshot
Rating breakdown 4,293 reviews
5 Stars
3,620
4 Stars
485
3 Stars
98
2 Stars
23
1 Star
67
88%of customers recommend this product. 
(
475 out of 538
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4 out of 5
4
Best foldable phone in the market
on December 25, 2025
Posted by: Abdi Hersi
from Washington State
Expertise:Expert
Verified Purchase:Yes
Battery could have been better, cameras, other than the main one should be better but overall, I think Samsung did good job, not perfect but I would say the ZF7 is better than any other foldable on the market right now.
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery and front display.
on December 25, 2025
Posted by: Mohammad Nadreen
from Miami , Fl.
Expertise:Intermediate
Verified Purchase:Yes
I like the phone specially the inner display and the capability to do multi tasking , unfortunately for me , the front main display I was disappointed to see it much smaller than what I expect , so every time I want to text or reply fast without unfolding the phone I struggle to do that, I used to have the S23 Ultra which I traded it for Z fold , I never had that issue. The battery dies fast maybe lasts one day and couple of hours and I'm not a heavy user. so to me that's disappointing. I want to be able to use the phone at least 2 days before I need to charge it . Also when I video chat the phone gets hot , I never had this issue before.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
LESS THAN A MONTH, phone died. WILLNOT CHARGE.
on December 25, 2025
Posted by: BUDS4JESUS
Verified Purchase:Yes
I THINK I GOT A DEFECTIVE PHONE. IT WILL NOT CHARGE. HAD PROBLEMS WITH PEOPLE HEARING ME AS WELL. PLEASE ADVISE.
Features
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good!
on December 25, 2025
Posted by: Andrew
Verified Purchase:Yes
I find it a massive upgrade over the fold 6. The camera is much improved. The phone is much thinner and lighter. Battery could be improved, hence, the 4 star rating.
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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