Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,261 Reviews)
Open Ratings Snapshot
Rating breakdown 4,261 reviews
5 Stars
3,597
4 Stars
480
3 Stars
96
2 Stars
22
1 Star
66
88%of customers recommend this product. 
(
455 out of 517
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
New to the foldable form factor experience
on December 20, 2025
Posted by: mKro
Expertise:Expert
Verified Purchase:Yes
I am coming from a Samsung S22 Ultra 5G. I was hesitant because I really didn't want to give up my (Bluetooth) S-Pen capability since Samsung ruined the functionality and took away its fully capabilities. All the models after the S22 really doesn't offer anything "new" except for maybe a few specs slightly better. Considering that they promoted the Z Fold7 heavily this year, along with many enthusiasts providing positive reviews, it peaked my interest.
Long story short, I purchased the 1TB/16gb Fold 7 and I couldn't be happier. Still upset about the loss of the S-pen but the speed and ease of use make up for it.
Please keep in mind a few things regarding the tablet mode of this phone. There are a lot of bugs. A good portion of apps don't work with this form factor. Sometimes the inner screen freezes and apps stop working, forcing you to press the power button to lock it and reopen it. Sometimes that doesnt even help and you need to do some troubleshooting to get it to display/unfreeze. Sure, maybe I am just a one-off situation. This didnt just happen, by the way, this has been happening since day one. I hope there is some sort of bug fix or update in the future.
Other than that this phone is phenomenal. You will absolutely "wow" people who see you use it and you will find yourself enjoying doom-scrolling or even multitasking with it more than you anticipate. I 100% recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE EVER
on December 20, 2025
Posted by: RajR
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Samsung really nailed the fold this time with ultra slim phone, best camera, best experience overall with useful AI features. Love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It was for my dad and he likes it
on December 20, 2025
Posted by: Paul
Verified Purchase:Yes
It was my father's bday gift and he loves it ;) he watches YouTube a lot and he enjoys it
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung z fold 7
on December 20, 2025
Posted by: EmkM
from CT
Expertise:Expert
Verified Purchase:Yes
S - Pen removed and now is hard to take notes on s
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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