Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,300 Reviews)
Rating breakdown 7,300 reviews
5 Stars
6,010
4 Stars
952
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
1
Most weakest fold
on October 10, 2025
Posted by: Rjvn28426
[This review was collected as part of a promotion.] Inner screen suddenly broke after 2 months ..disappointed
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hola Rjvn28426,
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone there is
on October 10, 2025
Posted by: Btltsfold7
[This review was collected as part of a promotion.] Iam glad I upgraded. Feels like a normal phone yet a small tablet when needed. Great job how they made it light and slim. Perfect screen size too. Pretty fast and smooth. Starting to use AI featurs. Picture are great as well. Overall it's a great package put together. Wish it had a little bigger battery. But, honestly it still lasts all day for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold is finally slim enough. No bulk!
on October 10, 2025
Posted by: psutoon
[This review was collected as part of a promotion.] I have bought a Z Fold since the 2nd generation. I believe the 6th Z Fold to the 7th Z Fold has finally nailed the design perfectly. I have a case on the phone and the phone STILL feels very thin!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't get enough of this amazing device.
on October 10, 2025
Posted by: JJwestcoast
[This review was collected as part of a promotion.] Everything about this has completely exceeded my expectations. The size, weight, screens, performance, camera...all amazing. And the concerns about battery life have been squashed by Samsung's fantastic intelligent optimization. After a week or two of this I am easily seeing all-day battery, even when using the main screen for 7+ hours on 5G. I have yet to dive too much into Galaxy AI but I know there are some great features there as well.
If I had one suggestion for future models (which I will surely be using) it would only be that the main screen factory-installed screen protector was more like the anti-reflective film you can get for the cover screen. Otherwise I can't find much that needs improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic invention
on October 10, 2025
Posted by: PurpleNova713
[This review was collected as part of a promotion.] I have this for my hubby who has massive hands. (Ring men's 17) he loves the wide keyboard and the large wide screen features. Galaxy AI made the phone even more accessible for him.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product really help my company get better 🙏
on October 10, 2025
Posted by: Heriworx5
[This review was collected as part of a promotion.] Ive used all types of programming & by far this product has changed the way im working with others around the world & my company ArazabuiltHMC.intrnl has an opportunity to have hand to help us grow & stay well communicated with each other today & for the future of tomorrow it helps with the needs to connect with everyone in life so we can successfully complete life complicated & most simple of things.
Always HMC
Always HMC
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything in the palm of your hand
on October 10, 2025
Posted by: Daybid
[This review was collected as part of a promotion.] I'm using my Samsung Z Fold 7 for a review of the Galaxy AI. Here's my experience:
*Review:*
I'm blown away by the Galaxy AI's capabilities! The AI-powered camera takes stunning photos, and the performance is lightning-fast. I use my Samsung device for streaming, gaming, and capturing life's moments. The display is vibrant, and the battery life.
*How I use my Samsung device:*
- Streaming: Netflix, YouTube, and sports events
- Gaming: Mobile legends and PUBG
- Movies: Watching the latest releases on the big screen with Samsung DeX
- Sports: Staying updated on sports news and live scores
- Work: Responding to emails, editing documents, and collaborating with colleagues
- School: Taking notes, researching, and staying organized
- Gaming: Mobile legends and PUBG
- Movies: Watching the latest releases on the big screen with Samsung DeX
- Sports: Staying updated on sports news and live scores
- Work: Responding to emails, editing documents, and collaborating with colleagues
- School: Taking notes, researching, and staying organized
The Galaxy AI has enhanced my overall experience, making it more efficient and enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I change models avery reveal
on October 10, 2025
Posted by: TheoneA
[This review was collected as part of a promotion.] I change my phone every time beacuse the updates are super cool 😅 & it look that I'll be keeping up with the updated every year
Value
5
Written by a customer while visiting Samsung US