Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,290 Reviews)
Rating breakdown 7,290 reviews
5 Stars
6,001
4 Stars
951
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Great phone but it has its defects.
on October 10, 2025
Posted by: Xylok007
[This review was collected as part of a promotion.] Phone is excellent for everyday use. Battery life is surprisingly better than most other people say. Less than 60 days of using the phone and the folding screen started to lift. I got it repaired and what not but the phone still works great. The galaxy AI helps with image editing and video editing as well. I use the phone for taking notes when unfolded and the screen size is great but it sucks that there is not an included or supported stylus that I could use with the phone. Having a phone that unfolds to about the size of an iPad mini should have some sort of supported stylus or even included. The photos I have captured are great and a lot of the tools available for photo editing make a big difference.
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hi Xylok007,
Thank you for sharing your thoughts on your Galaxy Z Fold7. We enjoy seeing how our users' devices serve them, and it’s clear you've become quite familiar with your Z Fold7. The removal of the S Pen functionality was a decision aimed at achieving a sleeker design. Your feedback points out an area where we can improve, and we appreciate your input. If you have any further questions, please don't hesitate to contact our Samsung Support Team with suggestions or concerns. We thank you for your review and value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. We enjoy seeing how our users' devices serve them, and it’s clear you've become quite familiar with your Z Fold7. The removal of the S Pen functionality was a decision aimed at achieving a sleeker design. Your feedback points out an area where we can improve, and we appreciate your input. If you have any further questions, please don't hesitate to contact our Samsung Support Team with suggestions or concerns. We thank you for your review and value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The best Fold uet
on October 10, 2025
Posted by: TheDean
[This review was collected as part of a promotion.] Well, let's start with the amazing. The phone is amazingly thin. I finally can call a Samsung Fold device that feels and just about looks like a regular phone. I'm still amazed at how thin and light it is when I open it up.
The phone is fast and works almost flawlessly. It does heat up from time to time, however. I love using Samsung's AI. One of the best features is taking a screen shot and circling what I want to check on. It magically know what I needed. It also works great with photos.
Now to the not so good. Battery life is not great. I'm charging once to twice a day. Depending on my usage. I really would prefer to not charge at all. Samsung, is time to use those huge batteries the Chinese are using. Just saying.
And finally, on a personal note I'd like for the crease to disappear. Again, just saying. Here's hoping for Fold 8 to fix it.
2 more personal wishes. IP67 or even IP68. If Google can do it, so can you. And the second is some sort of Magnet on the back of the phone would be great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had.
on October 10, 2025
Posted by: Daystar88
[This review was collected as part of a promotion.] Takes quality photos and videos. Has an amazing battery life and Is great for gaming, watching movies, scrolling socials, texting. It's user friendly and very easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade!
on October 10, 2025
Posted by: Scotty
[This review was collected as part of a promotion.] This is my second Fold product. Upgraded from the Fold 5, and the form factor is so much better. The front screen when the phone is folded is larger, making it easier to use. Love all the new Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fold 7
on October 10, 2025
Posted by: Cherokee24
[This review was collected as part of a promotion.] It's cool device where I can enjoy my movies and video games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest device ever
on October 10, 2025
Posted by: QBertLuv
[This review was collected as part of a promotion.] The battery life is super. The front screen is wide enough to where you rarely need to open the device. The device is finally ready for prime time. I've ran into several people with the device and we all agree...it's the best thing we've ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Office and meadia enter in my pocket
on October 10, 2025
Posted by: Techmech
[This review was collected as part of a promotion.] Looking at spreadsheet, reading and replying to emails is easier and more convenient.
When waiting at the airport sometimes I like tonwatch media or emulate games, the size of the screen makes it an eye candy, it's like butter for my eyes.
When waiting at the airport sometimes I like tonwatch media or emulate games, the size of the screen makes it an eye candy, it's like butter for my eyes.
When taking photos and videos, the Galaxy AI makes it so easy and convinient, the regenerative scene edition helps me to get rid of unwanted people or objects un the frame.
The size of the screens and weight of the phone makes it a very well rounded device, I went from a S24 Ultra to the Z Fold 7 and I don't see myself going back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a workhorse!
on October 10, 2025
Posted by: DjElder
[This review was collected as part of a promotion.] I've now had my fold z 7 or just over a month. I love how folded it is the size of my last phone and open up it's gigantic. Great to watch movies, take in content from YouTube and play games. Most of the time I keep it folded and it is an amazing phone. I have to mention Bluetooth connectivity as it is at least five times stronger than my last phone. I'm able to walk around the house using Bluetooth not losing signal that's surprising.
Using the features of this device is as easy as can be with the help of Galaxy AI. Just ask it about anything and you will get an answer. It's not really search as it's interactive and works well.
Using the features of this device is as easy as can be with the help of Galaxy AI. Just ask it about anything and you will get an answer. It's not really search as it's interactive and works well.
Value
5
Written by a customer while visiting Samsung US