Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
In Lovewith this phone
on October 11, 2025
Posted by: Foldseven
[This review was collected as part of a promotion.] I can't say enough snore this phone. I'm living every inch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship Phone from Samsung
on October 11, 2025
Posted by: wasianuy70
[This review was collected as part of a promotion.] If you want a Pro phone, not a kid's phone this is it. I wish they would get rid of Bixby, but my work and personal profiles work great!
I also love the easy Samsung Wallet access.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Fold
on October 11, 2025
Posted by: Quietstorm
[This review was collected as part of a promotion.] I loved it at first. But after opening and closing it so many times, the phone doesn't lay flat. Somehow a small black dot appeared in the center of the screen (the big screen when opened) and it keeps getting bigger. I can't play any games on the open screen because it does lay flat and the black dot got bigger. If a water drop gets on the phone it doesn't work properly. I can only use my phone when it is closed. I just use my phone now for making calls and sending texts. I wouldn't recommend anyone getting this phone.
Value
3
Response from Samsung USBy R&R, October 16, 2025
Greetings Quietstorm,
Thanks for reaching out and sharing your experience with your Galaxy Z Fold7. If you see a dot on your device’s inner screen that’s getting larger, remember that Samsung products are protected against manufacturing defects in material and workmanship for 12 months from purchase, as per the limited warranty. You can also opt for Samsung Care+ on eligible devices for extra coverage and support. Please contact our Samsung Support Team to explore your warranty options. We’re here to assist. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for reaching out and sharing your experience with your Galaxy Z Fold7. If you see a dot on your device’s inner screen that’s getting larger, remember that Samsung products are protected against manufacturing defects in material and workmanship for 12 months from purchase, as per the limited warranty. You can also opt for Samsung Care+ on eligible devices for extra coverage and support. Please contact our Samsung Support Team to explore your warranty options. We’re here to assist. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative products from Samsung
on October 11, 2025
Posted by: Kevin
from Hilliard, Ohio
Expertise:Expert
Hello, I am a Galaxy Note user and I still own my old the first release of Galaxy Note, from that time the way of innovative journey with Samsung is being forever. Today I have end up having all samsung appliances at home and have 6 samsung mobile phone devices.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly thin
on October 11, 2025
Posted by: lolzarlol
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is incredibly thin and sleek! Samsung really nailed the design this time. It feels surprisingly light for a foldable and fits easily in my pocket. The new Galaxy AI features are a great bonus too. They make multitasking and productivity so much smoother, especially with the smart text assist and photo editing tools. Overall, a big step forward for foldables
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much lighter!
on October 11, 2025
Posted by: Lemoncella
[This review was collected as part of a promotion.] Amazingly light! Clear Galaxy AI instructions when I use it. I use the tablet portion daily for work. The pen/ tablet response is seamless for work and for gaming. Camera should lay flat, but sticks out. Not pleased with that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One sound for all
on October 11, 2025
Posted by: KSPAPA
[This review was collected as part of a promotion.] There is no way to choose different sounds for text, notifications, ringtone, system... I have to constantly look at my phone because everything has the same sound. Is there're a way to get individual sounds for different contacts and applications. Otherwise, love this phone. I have tried to use the Galaxy AI, just not smart enough for it yet. I will continue trying Galaxy AI until I get it! I am trying to find a stylus that works with my Z Fold 7, can y'all let us know which one will work with it, all I can find is ones that Do Not work with Z Fold 7!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy Fold has excellent features
on October 11, 2025
Posted by: Calissa
[This review was collected as part of a promotion.] It has great and fast streaming. Watching movies is crystal clear, great high definition sound and video streaming. The Galaxt AI is very helpful when you need info very fast. Also I love the Bixby alarm feature. She wakes me up informing me about the the time, temperature abd today's headlines.
Value
5
Written by a customer while visiting Samsung US