Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Best fold yet
on October 13, 2025
Posted by: Battsman91
[This review was collected as part of a promotion.] I don't upgrade often, but my old note. 20 was falling apart.
So I upgraded to the new galaxy fold seven, and i'm so happy I waited because this phone is awesome. Just the size of it alone is awesome when i want to watch movies or videos its like im watching on a tablet. Also the weight and thinness is great for carrying around all day. The Ai helps with pictures I take cleaning them up and deleting unwanted items too all in all I love this phone I hope to have for many years.
So I upgraded to the new galaxy fold seven, and i'm so happy I waited because this phone is awesome. Just the size of it alone is awesome when i want to watch movies or videos its like im watching on a tablet. Also the weight and thinness is great for carrying around all day. The Ai helps with pictures I take cleaning them up and deleting unwanted items too all in all I love this phone I hope to have for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on October 13, 2025
Posted by: Yorkish
[This review was collected as part of a promotion.] Love this new phone! Upgraded specifically for the AI galaxy features. I upgraded from the Z flip 3 to the z fold seven and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Fold 7
on October 13, 2025
Posted by: Swvgzoo
[This review was collected as part of a promotion.] Review: Samsung Galaxy Z Fold 7 – The Evolution Becomes a Revolution
The Samsung Galaxy Z Fold 7 is not just the best foldable phone ever made—it is the best flagship phone, period. After years of refinement, Samsung has finally delivered the perfect synthesis of a traditional phone and a tablet, creating a device that feels wonderfully ordinary when closed, and radically essential when open. This is the moment the foldable form factor graduates from niche enthusiast device to mainstream powerhouse.
📐 The Design: A Near-Impossible Feat
The defining feature of the Z Fold 7 is its architecture. Samsung has achieved a feat of engineering that has to be felt to be believed:
Unbelievably Thin and Light: At just 8.9mm folded and a mere 215 grams, the Z Fold 7 is thinner and lighter than many traditional slab flagships. It slips into a pocket or purse with ease, shedding the "bulky" reputation that plagued its predecessors.
The Perfect Cover Screen: The exterior display is finally wider and more natural. You no longer have to unfold the device for simple tasks; the 6.5-inch cover screen feels like a premium, single-handed device in its own right, making it a truly two-in-one phone.
The Vanishing Crease: Thanks to a new, ultra-durable hinge and internal structure, the crease on the massive 8-inch main display is minimized to the point of being nearly unnoticeable under normal use. The main screen is brighter, more responsive, and the most immersive mobile display available.
The Samsung Galaxy Z Fold 7 is not just the best foldable phone ever made—it is the best flagship phone, period. After years of refinement, Samsung has finally delivered the perfect synthesis of a traditional phone and a tablet, creating a device that feels wonderfully ordinary when closed, and radically essential when open. This is the moment the foldable form factor graduates from niche enthusiast device to mainstream powerhouse.
📐 The Design: A Near-Impossible Feat
The defining feature of the Z Fold 7 is its architecture. Samsung has achieved a feat of engineering that has to be felt to be believed:
Unbelievably Thin and Light: At just 8.9mm folded and a mere 215 grams, the Z Fold 7 is thinner and lighter than many traditional slab flagships. It slips into a pocket or purse with ease, shedding the "bulky" reputation that plagued its predecessors.
The Perfect Cover Screen: The exterior display is finally wider and more natural. You no longer have to unfold the device for simple tasks; the 6.5-inch cover screen feels like a premium, single-handed device in its own right, making it a truly two-in-one phone.
The Vanishing Crease: Thanks to a new, ultra-durable hinge and internal structure, the crease on the massive 8-inch main display is minimized to the point of being nearly unnoticeable under normal use. The main screen is brighter, more responsive, and the most immersive mobile display available.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bjog
from McLean, PA
Verified Purchase:Yes
Got the phone late September. By mid October the large screen turns dark with streaks of light. Been a loyal Samsung customer for over a decade now. Tv, washing machine/dryer, smartphones, kitchen range, fridge, etc. Never been so disappointed.
Features
3
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R, October 17, 2025
Hey there Bjog,
We sincerely appreciate your long-standing trust in the Galaxy brand and value your feedback on the Z Fold7 experience. The Fold7 represents a major step forward in display technology, blending power with flexibility in a single device. Your insights help us enhance quality and consistency, reinforcing the commitment that has made Samsung a trusted choice worldwide. Samsung products are covered for manufacturing defects in materials and workmanship under the 12-month limited warranty for each item. Additionally, you can opt for extended coverage with Samsung Care+ on eligible devices, providing extra protection and support. For eligible devices, you may also choose to add further coverage through Samsung Care+, offering additional peace of mind. Samsung has partnered with uBreakiFix as an authorized repair provider. Contact our Samsung Support Team for more information on warranty and repair options. We appreciate your engagement and thank you for choosing Samsung’s innovation.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We sincerely appreciate your long-standing trust in the Galaxy brand and value your feedback on the Z Fold7 experience. The Fold7 represents a major step forward in display technology, blending power with flexibility in a single device. Your insights help us enhance quality and consistency, reinforcing the commitment that has made Samsung a trusted choice worldwide. Samsung products are covered for manufacturing defects in materials and workmanship under the 12-month limited warranty for each item. Additionally, you can opt for extended coverage with Samsung Care+ on eligible devices, providing extra protection and support. For eligible devices, you may also choose to add further coverage through Samsung Care+, offering additional peace of mind. Samsung has partnered with uBreakiFix as an authorized repair provider. Contact our Samsung Support Team for more information on warranty and repair options. We appreciate your engagement and thank you for choosing Samsung’s innovation.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on October 13, 2025
Posted by: Wickedtjp68
[This review was collected as part of a promotion.] I love this phone, its an upgrade from the Z Fold 4. I love the Samsung phones and tablets. I Haven't done much with the Galaxy AI yet though. I would definitely recommend the Z Fold 7.
Value
5
Written by a customer while visiting Samsung US
Posted by: JC368
from California
Expertise:Expert
Verified Purchase:Yes
The Samsung Fold 7 is an AMAZING phone! I have been looking at the Fold for the past 2 years, but didn't pull the trigger due to the extra weight and thickness compared to normal phones (I have been using the Flip and loved it's size and flexibility). However, this year the Fold 7 really took a huge leap forward with this super slim and lightweight design! I have been using the phone for a few weeks straight and absolutely love it!
Some improvements I would love to see for the Fold8:
1. Longer battery life - right now I am only getting ~% hours of a large screen time and I need to top up the battery at least once per day. Please consider using silicon-carbon batteries like the the Chinese manufacturers!
2. Fixing the camera bump - can you make it more like the Pixel Fold 10 where its horizontally laid out vs. vertical? The vertical messes up the balance and the Qi2 magnets!
3. Qi2 out of the box - I ended up getting a case with Qi2 which kind of works, but the camera actually makes the magnets misaligned and awkward. Please make it Qi2 compatible straight out of the box!
4. IP68 - this is probably my lowest ask. I would fix the first 3 first.
1. Longer battery life - right now I am only getting ~% hours of a large screen time and I need to top up the battery at least once per day. Please consider using silicon-carbon batteries like the the Chinese manufacturers!
2. Fixing the camera bump - can you make it more like the Pixel Fold 10 where its horizontally laid out vs. vertical? The vertical messes up the balance and the Qi2 magnets!
3. Qi2 out of the box - I ended up getting a case with Qi2 which kind of works, but the camera actually makes the magnets misaligned and awkward. Please make it Qi2 compatible straight out of the box!
4. IP68 - this is probably my lowest ask. I would fix the first 3 first.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An upgraded foldable experience
on October 13, 2025
Posted by: TheOneNOnlyQ
[This review was collected as part of a promotion.] The Galaxy Fold 7 nails it. The form factor feels just right—comfortable folded or unfolded. Both screens are gorgeous, with vibrant colors that make everything pop. Performance is buttery smooth with no stutters, and Galaxy AI’s interpreter is already proving to be a game‑changer. I can’t wait to use it on my next trip abroad.
The camera may not be for pixel peepers, but for everyday shots it’s excellent—I haven’t been disappointed once. Overall, this phone delivers on design, speed, display, AI, and camera. Easily a 5‑star device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Fold 7
on October 13, 2025
Posted by: MoeMoto
[This review was collected as part of a promotion.] The new Fold is the best phone out right now and I've had all the folds and flips by far i never loved a phone more then this one, its just amazing from the thinnest to the design it just feels perfect in your hand special the blue one.
Value
5
Written by a customer while visiting Samsung US