Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,242 Reviews)
Rating breakdown 4,242 reviews
5 Stars
3,582
4 Stars
478
3 Stars
96
2 Stars
21
1 Star
65
88%of customers recommend this product.
(
438 out of
498)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: manacap
from San Antonio TX USA
Expertise:Expert
Verified Purchase:Yes
Love it, best zfold yet. I was afraid it might be too thin and it is stronger than my "6". I have had almost every version of the zfold. Only one that ever gave me problems was the hinge on the 4. These are great phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 3, 2025
Hi manacap,
We love hearing how the Galaxy Z Fold7 combines slim design with confident durability. The improved hinge, larger cover screen, and performance fine-tuning all work together to make daily use feel natural. Thank you for being part of the Fold journey across generations. We appreciate you continuously choosing innovation with Samsung.
-Ty
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We love hearing how the Galaxy Z Fold7 combines slim design with confident durability. The improved hinge, larger cover screen, and performance fine-tuning all work together to make daily use feel natural. Thank you for being part of the Fold journey across generations. We appreciate you continuously choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Rajkris
Expertise:Expert
Verified Purchase:Yes
Super light, sleek and awesome phone. I have been amazed by the design and its performance.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Little Rock Arkansas
Expertise:Intermediate
Verified Purchase:Yes
I replaced my Z Fold 5 with the Z Fold 7. I was not prepared for how thin the Fold 7 is and the light weight. Using the phone is almost a pleasure because now I don't get tired of holding it. Both screens are a great improvement over the Fold 5. Of course the new processor very fast. Best Samsung phone I've owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Experience with Samsung Galaxy Z Fold 7
on December 4, 2025
Posted by: Anonymous
Verified Purchase:Yes
Good experience with phone and enjoying the big screen now waiting for double fold in my collection.
Response from Samsung USBy R&R, December 5, 2025
Hello Seema Patel,
We enjoy hearing how much you’re loving your Galaxy Z Fold7 experience. The large inner display is designed for immersive viewing, multitasking, and creative expression all in one. Your enthusiasm for future foldable innovations shows the same curiosity that drives Samsung’s ongoing progress. Thank you for being part of the Galaxy Z Fold story and for sharing your experience.
Ty
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We enjoy hearing how much you’re loving your Galaxy Z Fold7 experience. The large inner display is designed for immersive viewing, multitasking, and creative expression all in one. Your enthusiasm for future foldable innovations shows the same curiosity that drives Samsung’s ongoing progress. Thank you for being part of the Galaxy Z Fold story and for sharing your experience.
Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Thinner phone, Less phone
on December 4, 2025
Posted by: Shpoz
from St. Louis, Missouri
Expertise:Expert
This is my fifth folding phone and with this generation Samsung has moved in the wrong direction. The form factor is incredible, it's amazing this phone can be this thin. However, it's awesome thinness is it's downfall. I think it's worse at being a phone. The speakers are much worse, I have worse service in certain places, hinge doesn't stay at an angle well, S Pen is gone, battery could have gotten better, vibration is weak, huge camera bump, mediocre charging speed, etc. It is thinner and lighter, don't know what it got me, I do know what was lost, and I paid more for it.
I'm happy the "AI" "features" are pretty easy to ignore, but I'm not a fan of the marketing gimmick.
I'm happy the "AI" "features" are pretty easy to ignore, but I'm not a fan of the marketing gimmick.
Features
1
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, December 4, 2025
Hello Shpoz,
We appreciate your perspective on the Galaxy Z Fold7’s design evolution. The latest Galaxy Z Fold model continues to prioritize engineering balance by using lighter materials and refined contours for easier portability. Although the design shift feels different, many find it enhances comfort during daily use and streaming. Every iteration of the Z Fold series inspires ongoing improvements in sound, battery life, and accessories. It’s always exciting to hear from long-term Z series users sharing detailed feedback, as it helps shape future Galaxy technology. Thank you for being part of the Galaxy journey and sharing your Galaxy Z Fold77 experience with us.
-Ty
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We appreciate your perspective on the Galaxy Z Fold7’s design evolution. The latest Galaxy Z Fold model continues to prioritize engineering balance by using lighter materials and refined contours for easier portability. Although the design shift feels different, many find it enhances comfort during daily use and streaming. Every iteration of the Z Fold series inspires ongoing improvements in sound, battery life, and accessories. It’s always exciting to hear from long-term Z series users sharing detailed feedback, as it helps shape future Galaxy technology. Thank you for being part of the Galaxy journey and sharing your Galaxy Z Fold77 experience with us.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
almost perfect companion!
on December 5, 2025
Posted by: KC0886
Expertise:Expert
I’ve been using the Fold 7 for a while now, and it has held up well! There are just a few features I wish had been better to make this phone perfect:
- Fingerprint sensor – It doesn’t register accurately (given the slim profile) when a case is on, and it’s even worse if you’re left handed. It would make more sense to place the sensor on the left side (same location, but on the opposite half of the screen) and away from the volume button. This would make it more accessible for left handed use while the phone is unfolded, and better accessible when the phone is folded and when there is a case on (which most of them would have). An under‑display fingerprint reader on the folded screen would be even better.
- Screen width – While the current width is acceptable, the phone would be much more efficient if the screen size matched that of the Samsung Ultra series.
- Battery – The battery holds up well, but ideally it should at least match the capacity of the Ultra series.
- Fingerprint sensor – It doesn’t register accurately (given the slim profile) when a case is on, and it’s even worse if you’re left handed. It would make more sense to place the sensor on the left side (same location, but on the opposite half of the screen) and away from the volume button. This would make it more accessible for left handed use while the phone is unfolded, and better accessible when the phone is folded and when there is a case on (which most of them would have). An under‑display fingerprint reader on the folded screen would be even better.
- Screen width – While the current width is acceptable, the phone would be much more efficient if the screen size matched that of the Samsung Ultra series.
- Battery – The battery holds up well, but ideally it should at least match the capacity of the Ultra series.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, December 5, 2025
Good day KC0886,
Your detailed feedback on the Galaxy Z Fold7 provides exactly the kind of insight that helps shape future innovations. The Fold7 was designed to balance power, portability, and versatility for both productivity and entertainment. Your thoughtful observations on design and accessibility highlight the various ways users experience the Fold; and we truly value that perspective. Thank you for taking the time to share your thoughts and for being part of the Samsung Fold community.
Ty
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Your detailed feedback on the Galaxy Z Fold7 provides exactly the kind of insight that helps shape future innovations. The Fold7 was designed to balance power, portability, and versatility for both productivity and entertainment. Your thoughtful observations on design and accessibility highlight the various ways users experience the Fold; and we truly value that perspective. Thank you for taking the time to share your thoughts and for being part of the Samsung Fold community.
Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
AI-hedgedog
on December 5, 2025
Posted by: PlayfulCheetah
[This review was collected as part of a promotion.] Galaxy AI features are excellent. Overall great look and feel. Only issue I see is battery draining faster.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
perfect size
on December 5, 2025
Posted by: Pegleg
[This review was collected as part of a promotion.] love size for reading articles, perfect phone calls sound isvery clear
Value
5
Written by a customer while visiting Samsung US