Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4
Fold 7 is great, but not perfect
on October 14, 2025
Posted by: TommyG
[This review was collected as part of a promotion.] I have to mention that the AI and Camera features are stellar. I have an issue with the fact that some apps still don't transfer over in a fluid way when I unfold to the big screen. And it definitely glitches sometimes.
The battery life is great though, and I love watching videos and playing games on the big screen!
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hi there TommyG,
We’re glad you're impressed with the Galaxy Z Fold7’s AI and camera features. The Fold7 boosts productivity and entertainment by combining advanced AI tools with a cinematic foldable display. Your feedback on app transitions helps us improve the adaptive design that sets the Fold series apart. Stay tuned for software updates as we continually enhance formats and layouts. Thank you for your feedback and for selecting Samsung’s innovative products.
-Ty
Samsung Support
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We’re glad you're impressed with the Galaxy Z Fold7’s AI and camera features. The Fold7 boosts productivity and entertainment by combining advanced AI tools with a cinematic foldable display. Your feedback on app transitions helps us improve the adaptive design that sets the Fold series apart. Stay tuned for software updates as we continually enhance formats and layouts. Thank you for your feedback and for selecting Samsung’s innovative products.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung quality now with Galaxy AI
on October 14, 2025
Posted by: OriginalGalaxy
[This review was collected as part of a promotion.] As an avid Samsung user now for over +15 years staring with the flip phones. My first galaxy was the original Samsung Galaxy. I have always had the newest Galaxy every year. There are none that compare to Samsung.
I have recently changed to the new Galaxy Fold 7 with Galaxy Ai and it has changed my day to day. The Fold 7 is a master of media consumption bar none. Basically the "have it whatever way you want" of the phone world. Phone? Yes Tablet? Sure.
Galaxy Ai has been the personal assistant everyone needs. Has helped me in countless ways. With photos, questions, searches and anything else I could need.
I have recently changed to the new Galaxy Fold 7 with Galaxy Ai and it has changed my day to day. The Fold 7 is a master of media consumption bar none. Basically the "have it whatever way you want" of the phone world. Phone? Yes Tablet? Sure.
Galaxy Ai has been the personal assistant everyone needs. Has helped me in countless ways. With photos, questions, searches and anything else I could need.
I am always looking forward to the new Galaxy.
Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very thin, amazing for gaming love it so much
on October 14, 2025
Posted by: Gustavo
[This review was collected as part of a promotion.] The ai on this device is awesome, fast for basically everything. Love the circle search feature, allows for fast searches, copy paste, and translations. This was the first time I've gotten my hands on a fold, the fact that it was so thin, bigger screen, crease was reduced even more than previous models, had to try it out. And my god do I not regret it one bit. Im also a huge gamer and gaming on this device is my favorite thing to do, can handle pretty high settings, and the bigger screen just makes it even better. Overall this device has completely transitioned me to folds, dont think I could ever go back to regular phones! Excited for the 8, addicted to these phones now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy of 10 stars!
on October 14, 2025
Posted by: Dreamphone
[This review was collected as part of a promotion.] I've been a Samsung user for last 8 generations of phones, this is the best phone one can have.
Honestly when the precious slim version was launched in South Korea I was jealous that we didn't get it in North America but with the fold 7 being launched no complains!
Best bang for your buck, a multi taskers dream!
The Galaxy AI features to edit photos is unmatched.
Gets yours now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome phone
on October 14, 2025
Posted by: Samsungbigbuyer
[This review was collected as part of a promotion.] Really nice phone but the battery life is horrible, the camera also is not good we are talking pictures with s25 ultra zoomed in on a football game and taking a picture with the zfold 7 and the Zfold 7 has very horrible picture quality while the s25 ultra has amazing picture quality.
Value
3
Response from Samsung USBy R&R, October 20, 2025
Hey there Luv Samsung,
Thank you for sharing your insight on your Wireless Charger Trio. Samsung does not recommend using any chargers other than Samsung chargers, especially uncertified or counterfeit chargers. These can hinder the charging of your device and may cause battery issues if used long-term. You should also make sure your charger is an authentic Samsung charger. Please ensure your phone has fast charging enabled and keep in mind, you have to keep your wireless charger charged as well. When it comes to your buds please ensure you have buds that are compatible with wireless charging. Check out more about your wireless charger by checking out the article linked below. thank you for your feedback. We appreciate you choosing Samsung.
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
Samsung Support
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Thank you for sharing your insight on your Wireless Charger Trio. Samsung does not recommend using any chargers other than Samsung chargers, especially uncertified or counterfeit chargers. These can hinder the charging of your device and may cause battery issues if used long-term. You should also make sure your charger is an authentic Samsung charger. Please ensure your phone has fast charging enabled and keep in mind, you have to keep your wireless charger charged as well. When it comes to your buds please ensure you have buds that are compatible with wireless charging. Check out more about your wireless charger by checking out the article linked below. thank you for your feedback. We appreciate you choosing Samsung.
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall
on October 14, 2025
Posted by: Skullrider1993
[This review was collected as part of a promotion.] I went from the ultra series to the fold series and while there are some things I liked better on the ultra (mainly performance and battery) I like the fold better overall. Love the size of the inner screen and the galaxy AI is awesome for various tasks. The biggest problem with the phone and it might be more on the developers side but I do quite often have problems with apps when switching from the front screen to the inner screen. That being said usually all I have to do to fix the problem is close the app and reopen it. Not a big problem but it can be annoying. Multitasking on the inner screen is great and very convenient. The upgraded camera while not as good as the ultra for far off shots is great with everything else. Be warned, the camera bump is no joke. You will not come close to sitting this phone down flat.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
the fold 7 hands down the best phone out !
on October 14, 2025
Posted by: kingbeef
[This review was collected as part of a promotion.] I've had the Galaxy fold phones from the first one and the fold 7 is the best one out of all the folds . the AI in the phone is the best with the translation from speech. Which means you can go to any country.And when they talk to you, you can read the translation right into your phone.What's better than that. The fold seven is the thinnest and the lightest out of all the folds, and it's easy to fit in your pocket or your suit jacket. The only thing missing is a stylus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 14, 2025
Posted by: Kolokoy
[This review was collected as part of a promotion.] Great for muti tasking, customization. Galaxy Ai Gemini helps a lot to get information needed.
I like the features where it automatically research and provide information about the object in the picture.
I like the features where it automatically research and provide information about the object in the picture.
Value
5
Written by a customer while visiting Samsung US