Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,277 Reviews)
Open Ratings Snapshot
Rating breakdown 7,277 reviews
5 Stars
5,993
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
The better folding phone.
on November 19, 2025
Posted by: Itobrahim
[This review was collected as part of a promotion.] The Galaxy Fold 7 completes everything I needed to do. The size of the front screen is absolutely perfect and in relation to the modern smartphones. The internal screen is exactly what I wanted for all these years and outperforms that of its competitors. Battery is great and the efficiency based on the Galaxy AI blows the rest of the competition out of the water.
Value
5 out of 5
5
Response from Samsung USBy R&RNovember 21, 2025
Hey Itobrahim
Thank you for such a detailed review of the Galaxy Z Fold7. Your description of the front display and the immersive internal screen perfectly highlights what makes this device stand out in the foldable market. Combine that with its battery life and Galaxy AI features, and you have a device built for power and efficiency. Thanks for choosing innovation with Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone itself is awesome.
on November 19, 2025
Posted by: Toofargone
[This review was collected as part of a promotion.] All of this extra added random apps and downloads that I had to find on my own have my phone bugged. "GALAXY AI" It's gone so far as I fear for my safety in more ways than one. This device is cool, big fold open screen, performs good unless whatever or whomever else is controlling it. It just doesn't make sense and yet the security software says there's nothing wrong if you just let it do the basic scan. A lot is wrong. I'll be in touch, hopefully. Otherwise I'd recommend this over the S25 Ultra any day. Have a lovely day everyone!
Value
5 out of 5
5
Response from Samsung USBy R&RNovember 21, 2025
Hello Toofargone,
Thank you for sharing your experience with the Galaxy Z Fold7. The large, open display and smooth performance clearly stand out to you, and it’s meaningful to hear how much you enjoy the device. Your description also emphasizes how carefully you observe your phone’s behavior and features. Your perspective shows how much people depend on their devices daily. We appreciate you being part of the Samsung family, and we hope you have a lovely day.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
lighter and faster
on November 18, 2025
Posted by: victor
from md
Expertise:Intermediate
Verified Purchase:Yes
this is my seconds fold and the phone feels lighter without losing the screen size, it's great
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RNovember 21, 2025
Hola victor,
Thank you for sharing your experience with your second Galaxy Z Fold7. It’s wonderful to hear how much you’re enjoying the lighter feel while still having that full, immersive screen. That combination of portability and power is exactly what makes the Fold7 such a standout device. We appreciate you being part of the Samsung family.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big screen
on November 18, 2025
Posted by: Bernie
[This review was collected as part of a promotion.] Easy to see and use apps. Like the features like connecting to my hearing aid. Has a lot of storage. Watching YouTube is very easygoing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
NICE BUT NOT WHAT I THOUGHT FOR THE PRICE.
on November 18, 2025
Posted by: Bryanna
[This review was collected as part of a promotion.] This phone is nice. But not what I thought i would get for the price. Personally the samsung s22 ultra blows this phone out of the water the camera was incredible on the ultra having a stylus pen. Half the time you have to tap on things multiple times just to get it to work.
Value
2 out of 5
2
Response from Samsung USBy R&RNovember 19, 2025
Hi Bryana,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Use it like a regular phone or unfold and it's a t
on November 18, 2025
Posted by: Forbescz
[This review was collected as part of a promotion.] Really love my galaxy z fold 7 best phone device I've had and love all the Galaxy AI Samsung has like circle to search or Nano Banana.I can use it like a regular phone or unfold to a mini tablet
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bit expensive
on November 18, 2025
Posted by: Chief
Verified Purchase:Yes
I really like the phone. A bit expensive. One disappointment would be when i open the phone, the screen is too square. I would prefer more rectangle.
No, I would not recommend this to a friend.
Performance
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on November 18, 2025
Posted by: Shadwin
Battery , Camera ,Durability ,storage, performance, Display
Written by a customer while visiting Samsung US
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