Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,276 Reviews)
Rating breakdown 7,276 reviews
5 Stars
5,992
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
I love my Z fold
on November 20, 2025
Posted by: Kath2C
[This review was collected as part of a promotion.] I no longer travel with my laptop. I can do everything I need on my z fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Inner Screen not durable
on November 20, 2025
Posted by: Vivaldix
Expertise:Expert
Inner screen is not that durable. Since its release, I have fixed it 5 times already. I use the front screen more and the inner screen breaks with a light fall.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, November 21, 2025
Hello Vivaldix,
Thank you for sharing your experience with the Galaxy Z Fold7's inner display. Your usage, especially relying on the front screen, shows how well the device fits daily life. Your comments on durability highlight the importance of a foldable screen that opens and closes often. Samsung products are covered against defects for 12 months, with optional extended coverage via Samsung Care+. Contact our Support Team to learn more about warranty and repair options. The Z series keeps improving in design and durability, and your feedback on daily use is valuable. Thank you for being part of the Galaxy Z Series community and sharing your perspective. We appreciate you at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7's inner display. Your usage, especially relying on the front screen, shows how well the device fits daily life. Your comments on durability highlight the importance of a foldable screen that opens and closes often. Samsung products are covered against defects for 12 months, with optional extended coverage via Samsung Care+. Contact our Support Team to learn more about warranty and repair options. The Z series keeps improving in design and durability, and your feedback on daily use is valuable. Thank you for being part of the Galaxy Z Series community and sharing your perspective. We appreciate you at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gerri
Expertise:Intermediate
Verified Purchase:Yes
Purchasing was so easy. The return of my trade in was very simple and fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Is it amazing
on November 20, 2025
Posted by: Javier
[This review was collected as part of a promotion.] Is it amazing. It's a wonderful cell phone. The camera is great. The screen is very thin and the system is very fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ai is the best feature and camera has been
on November 19, 2025
Posted by: Kalyan
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is widely considered a major evolutionary step for the foldable line, with many reviewers calling it the best Z Fold model to date. It has finally addressed the issues of bulk and weight that plagued previous generations, making it a compelling option for those seeking a phone that truly doubles as a mini-tablet. The overall customer rating for the device is high,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect i wachi football game like TV screen
on November 19, 2025
Posted by: Mknyat
[This review was collected as part of a promotion.] Voice commands video editing 👌 with galaxy Ai #1 you can use multiple purposes
Value
5
Response from Samsung USBy R&R, November 20, 2025
Hiya Mknyat,
Thank you for sharing your excitement about the Galaxy Z Fold7. The large screen truly transforms the experience of watching a football game, and it’s great to hear how much you’re using Galaxy AI for editing and voice commands. The Z Fold7 was designed for that kind of versatility, one device that adapts to whatever you’re doing. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your excitement about the Galaxy Z Fold7. The large screen truly transforms the experience of watching a football game, and it’s great to hear how much you’re using Galaxy AI for editing and voice commands. The Z Fold7 was designed for that kind of versatility, one device that adapts to whatever you’re doing. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: G Axelson
from Beaufort, SC
Verified Purchase:Yes
One month after I purchased my ZF7 512GB, Samsung lowered the cost of a ZF7 1TB...less than I paid for ZF7 512GB.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone.
on November 19, 2025
Posted by: Delongk
[This review was collected as part of a promotion.] Great phone. I love it except I would love spen support but wouldn't trade it for the thickness of the fold 6. The stylus' with the flat clear disk seem to still work so a relatively minor sacrifice to me. I would recommend the fold 6 if an active stylus is a necessity
Value
5
Written by a customer while visiting Samsung US