Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,781 Reviews)
Rating breakdown 7,781 reviews
5 Stars
6,373
4 Stars
1,044
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Soto
from FL
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with my new phone. It is fast, and feels good in my hand. The full screen has been crucial in down time and in Sheets production.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, February 4, 2026
Hello Soto,
Thank you for sharing your initial experience with the Galaxy Z Fold7. Its speed, comfort, and large display make it ideal for both leisure and work. Using the bigger screen for productivity tools shows how the Z Fold7's design can improve daily tasks. Samsung continues to develop foldables that boost efficiency while providing an enjoyable user experience. We value your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your initial experience with the Galaxy Z Fold7. Its speed, comfort, and large display make it ideal for both leisure and work. Using the bigger screen for productivity tools shows how the Z Fold7's design can improve daily tasks. Samsung continues to develop foldables that boost efficiency while providing an enjoyable user experience. We value your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Joe Li
from California
Expertise:Expert
Verified Purchase:Yes
Been using it since 5, the new 7 has great improvement, wish the battery size is bigger though. Love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 12, 2026
Hi JoeLi,
Thank you for sharing your perspective on the Galaxy A26 5G. It’s great to hear that the device is supporting your technical needs while delivering smooth performance and long lasting battery support. We’re glad it’s fitting well into your workflow. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your perspective on the Galaxy A26 5G. It’s great to hear that the device is supporting your technical needs while delivering smooth performance and long lasting battery support. We’re glad it’s fitting well into your workflow. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: RichA
Verified Purchase:Yes
Great phone it's my 3rd in the series fold3, fold5 and niw the fold7. I like the thinner styling better than the previous z fold foot print.
Response from Samsung USBy R&R, February 18, 2026
Hi RichA,
Thank you for sharing your ongoing Galaxy Fold experience. It’s wonderful to hear that the Z Fold7’s sleeker profile and improved design make a difference for you. With years of innovation behind it, the device exemplifies Samsung’s dedication to better comfort, performance, and daily usability. We appreciate you being part of the Samsung community.
-Ty
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Thank you for sharing your ongoing Galaxy Fold experience. It’s wonderful to hear that the Z Fold7’s sleeker profile and improved design make a difference for you. With years of innovation behind it, the device exemplifies Samsung’s dedication to better comfort, performance, and daily usability. We appreciate you being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Waste of money
on December 31, 2025
Posted by: Kyle
Expertise:Intermediate
Barely noticeable design changes, short battery life 4400mAh (same battery capacity as older generations), removed "S Pen"?! support, instead of integrating S Pen slot, slow charging, falling short of competition...
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, January 2, 2026
Howdy Kyle,
Thanks for sharing your thoughts on the Galaxy Z Fold7. Each Z series model aims to balance performance, portability, and usability while pushing foldable tech forward. Your device usage can impact which features and designs feel most important. For charging, options like Fast Charging are available. Want to extend your battery life? Our guide can help you optimize fast charging on your Galaxy. Super-fast charging is exclusive to specific models like the Galaxy Z Fold7, requiring a 25W or 45W Samsung-approved adapter for maximum benefit. We appreciate you taking the time to share your feedback with the Samsung community.
Charge your Galaxy Z Fold7, Z Flip7, or Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10003233/
-Ty
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Thanks for sharing your thoughts on the Galaxy Z Fold7. Each Z series model aims to balance performance, portability, and usability while pushing foldable tech forward. Your device usage can impact which features and designs feel most important. For charging, options like Fast Charging are available. Want to extend your battery life? Our guide can help you optimize fast charging on your Galaxy. Super-fast charging is exclusive to specific models like the Galaxy Z Fold7, requiring a 25W or 45W Samsung-approved adapter for maximum benefit. We appreciate you taking the time to share your feedback with the Samsung community.
Charge your Galaxy Z Fold7, Z Flip7, or Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10003233/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anita
Verified Purchase:Yes
I absolutely love this phone!!! I just wish it worked with the pen and had expandable storage option!
Response from Samsung USBy R&R, February 18, 2026
Hola Anita
Thank you for your enthusiastic feedback. We’re glad you’re enjoying the Galaxy Z Fold7’s powerful performance and expansive display. Designed for productivity and creativity, it continues to deliver a flexible experience that adapts to a wide range of needs. Your insights help shape future innovations. Thank you for choosing Samsung.
-Ty
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Thank you for your enthusiastic feedback. We’re glad you’re enjoying the Galaxy Z Fold7’s powerful performance and expansive display. Designed for productivity and creativity, it continues to deliver a flexible experience that adapts to a wide range of needs. Your insights help shape future innovations. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Albuquerque New Mexico
Expertise:Expert
Verified Purchase:Yes
Got this after getting the zfold 6 last year , this phone changes the game how thing's it is the cameras of course , and all the little upgrades the thinness of the phone is remarkable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hi Juan Torres,
Thank you for your feedback on the Galaxy Z Fold 7. We’re pleased to hear that you’re enjoying the camera's performance, the refined design, and the thoughtful upgrades. Designed to enhance both creativity and productivity, the Fold 7 continues to redefine what a smartphone can achieve. We appreciate your choice of Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold 7. We’re pleased to hear that you’re enjoying the camera's performance, the refined design, and the thoughtful upgrades. Designed to enhance both creativity and productivity, the Fold 7 continues to redefine what a smartphone can achieve. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: D Mayo
from Michigan
Expertise:Beginner
Verified Purchase:Yes
Love the phone, easy data transfer. Having the big screen helps a lot at my age.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 20, 2026
Hello D Mayo,
Thank you for sharing your experience! We're delighted to hear that the ease of data transfer and the large display have made your everyday use more enjoyable. The Galaxy Z Fold7 is designed to provide clarity, comfort, and convenience throughout all stages of life. We appreciate you being a valued Samsung customer.
-Ty
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Thank you for sharing your experience! We're delighted to hear that the ease of data transfer and the large display have made your everyday use more enjoyable. The Galaxy Z Fold7 is designed to provide clarity, comfort, and convenience throughout all stages of life. We appreciate you being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Great phone..you must buy. I had a fold 4 before but this z7nis the game changer..fast..reliable...less bulky...
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R, February 27, 2026
Hey there P shah,
The updates in the Fold series clearly showcase its evolution. The Galaxy Z Fold7 features a slimmer design, improved performance, and increased reliability, making it stand out from previous models. It's fantastic to hear that the differences are noticeable. Thank you for being a Samsung customer.
-Ty
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The updates in the Fold series clearly showcase its evolution. The Galaxy Z Fold7 features a slimmer design, improved performance, and increased reliability, making it stand out from previous models. It's fantastic to hear that the differences are noticeable. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US