Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,781 Reviews)
Rating breakdown 7,781 reviews
5 Stars
6,373
4 Stars
1,044
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Nader
from Indiana
Expertise:Expert
Verified Purchase:Yes
i thought i had to wait for the z fold 8 to upgrade from my z fold 5 , once you go fold you can't go back to regular slab phones , but the 7 is everything i wanted , it's thin , the camera is great the screen is amazing , i wish the crease less display was already here but who knows i may also go for the z fold 8 :) excited for what Samsung will do next .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 13, 2026
Howdy Nader,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. Foldable technology keeps improving, blending a sleek design, advanced cameras, and immersive displays into a high-end experience. Your feedback showing excitement for upcoming innovations shows how Galaxy Fold devices continue to exceed expectations while providing meaningful upgrades today. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Venkat Kannan
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Doesn't have pen and it is not confortable like Galaxy ultra 24.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, January 13, 2026
Hi Venkat Kannan,
Thank you for sharing your thoughts on Galaxy Z Fold7. Foldable devices are designed with versatility and innovation in mind, offering a unique experience that differs from traditional Galaxy Ultra models. Feedback on comfort and feature preferences, such as the S Pen transition, helps highlight how different Galaxy devices are built to support different use styles. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on Galaxy Z Fold7. Foldable devices are designed with versatility and innovation in mind, offering a unique experience that differs from traditional Galaxy Ultra models. Feedback on comfort and feature preferences, such as the S Pen transition, helps highlight how different Galaxy devices are built to support different use styles. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Excellent quality phone with QOL features! Definitely a steal when it's on sale!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SKSK
from Colorado
Expertise:Expert
Verified Purchase:Yes
Didn't find anything exceptional. Battery life, camera, screen resolution, everything is just mediocre. I was expecting much better performance at this price.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hello SKSK,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable smartphones aim to merge productivity, entertainment, and flexibility in a single device. The Galaxy Z Fold7 offers many features to explore, such as AI photo editing, finding content with Circle to Search, and translating live conversations with Interpreter. Additionally, Google Gemini can launch apps when set as your voice assistant. Its significantly thinner and lighter design makes it comfortable to hold, with a wider 6.5-inch cover screen that unfolds into an 8-inch display. The 200MP camera, immersive multitasking screen, and 4,400mAh battery support up to 8 hours of continuous use. User feedback on battery life, camera quality, and display helps assess how well these features balance for a premium experience. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable smartphones aim to merge productivity, entertainment, and flexibility in a single device. The Galaxy Z Fold7 offers many features to explore, such as AI photo editing, finding content with Circle to Search, and translating live conversations with Interpreter. Additionally, Google Gemini can launch apps when set as your voice assistant. Its significantly thinner and lighter design makes it comfortable to hold, with a wider 6.5-inch cover screen that unfolds into an 8-inch display. The 200MP camera, immersive multitasking screen, and 4,400mAh battery support up to 8 hours of continuous use. User feedback on battery life, camera quality, and display helps assess how well these features balance for a premium experience. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 11, 2026
Posted by: Luv2shop
Great features and batteries i simple love thisvphone
Response from Samsung USBy R&R, January 26, 2026
Hello Luv2shop,
Thank you for sharing your experience. Galaxy Z Fold7 brings together advanced features and dependable battery performance to support productivity and entertainment throughout the day. It is great to hear how these elements stand out. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience. Galaxy Z Fold7 brings together advanced features and dependable battery performance to support productivity and entertainment throughout the day. It is great to hear how these elements stand out. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Bhavin
from Edison, NJ
Expertise:Expert
Verified Purchase:Yes
I am so blown away after making a switch from Z fold 3 to Z fold 7. It's a marvelous piece of art.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hello Bhavin,
Thank you for sharing your experience upgrading to Galaxy Z Fold7. Improvements in design and performance aim to enhance the Fold experience with each new generation. Your feedback shows how these updates can make the device feel both innovative and refined. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience upgrading to Galaxy Z Fold7. Improvements in design and performance aim to enhance the Fold experience with each new generation. Your feedback shows how these updates can make the device feel both innovative and refined. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jess
Verified Purchase:Yes
Love it but screen is glitching for no reason with keyboard menu blinking sometimes.
Response from Samsung USBy R&R, January 13, 2026
Greetings Jess,
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from IL
Expertise:Expert
Verified Purchase:Yes
Phone is durable, screens are beautiful, great battery life.
Features
5
Performance
5
Value
4
Response from Samsung USBy R&R, January 26, 2026
Hi Todd Reaska,
Thank you for your feedback. The Galaxy Z Fold7 is built for durability, offers stunning displays, and has reliable battery life, providing a comprehensive experience for everyday use. We're glad to hear these features meet your needs. We appreciate your support for Samsung.
-Ty
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Thank you for your feedback. The Galaxy Z Fold7 is built for durability, offers stunning displays, and has reliable battery life, providing a comprehensive experience for everyday use. We're glad to hear these features meet your needs. We appreciate your support for Samsung.
-Ty
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Written by a customer while visiting Samsung US