Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,274 Reviews)
Rating breakdown 7,274 reviews
5 Stars
5,990
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Serena
from WA
Verified Purchase:Yes
I love this phone. It was easy to transfer my info from my fold 6. This phone is so much thinner, wider and longer. Nice big screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 3, 2025
Hiya Serena,
We're glad to hear that the move to Fold7 felt seamless. The lighter, wider design and bright screen are built to feel great in your hand while providing a larger viewing area. Enjoy discovering everything the new form factor offers. Thank you for your review and for being part of the Samsung community.
-Ty
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We're glad to hear that the move to Fold7 felt seamless. The lighter, wider design and bright screen are built to feel great in your hand while providing a larger viewing area. Enjoy discovering everything the new form factor offers. Thank you for your review and for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I can ask for does everything I nee
on December 2, 2025
Posted by: Killeryou2171
[This review was collected as part of a promotion.] This Samsung device has proven to be an indispensable piece of technology that seamlessly powers my entire life, from entertainment to high-stakes productivity. Its impact on my day-to-day routine is significant and constantly impressive.
For entertainment, the display is absolutely stunning. Streaming movies and binge-watching my favorite series is a true pleasure—the colors are vibrant, and the clarity is unmatched. The immersive audio experience elevates music and podcasts, making it my primary media consumption tool.
In terms of gaming, the performance is phenomenal. Whether I'm running graphics-intensive titles or casual games, the device handles them without a stutter or significant heat build-up. The fast response rate and optimization mean my gaming sessions are always smooth and competitive.
My professional life has also seen a huge boost. This phone acts as a portable office for work. I rely heavily on its multitasking capabilities to manage large spreadsheets, join video conference calls, and quickly edit documents. The ability to seamlessly sync across my devices makes transitioning from desktop to mobile effortless, ensuring I can stay productive anywhere—whether I'm at school, commuting, or working remotely.
The camera system is another standout feature, consistently delivering stunning, high-quality photos and videos. Even in low-light conditions, the pictures are crisp and detailed, making every memory captured album-worthy.
Finally, the introduction of G
For entertainment, the display is absolutely stunning. Streaming movies and binge-watching my favorite series is a true pleasure—the colors are vibrant, and the clarity is unmatched. The immersive audio experience elevates music and podcasts, making it my primary media consumption tool.
In terms of gaming, the performance is phenomenal. Whether I'm running graphics-intensive titles or casual games, the device handles them without a stutter or significant heat build-up. The fast response rate and optimization mean my gaming sessions are always smooth and competitive.
My professional life has also seen a huge boost. This phone acts as a portable office for work. I rely heavily on its multitasking capabilities to manage large spreadsheets, join video conference calls, and quickly edit documents. The ability to seamlessly sync across my devices makes transitioning from desktop to mobile effortless, ensuring I can stay productive anywhere—whether I'm at school, commuting, or working remotely.
The camera system is another standout feature, consistently delivering stunning, high-quality photos and videos. Even in low-light conditions, the pictures are crisp and detailed, making every memory captured album-worthy.
Finally, the introduction of G
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Z Fold 7
on December 2, 2025
Posted by: Steel13
[This review was collected as part of a promotion.] I have been a Samsung loyalist for years. Always upgrading to the Galaxy "S" Ultras when I saw enough improvements. My last Z Fold was the Z Fold 3, and it was the most "fun" I have ever had with a phone as a tech fiend. The Z Fold 7 picks up where that left off and brought me back to the "Fold", but with a twist. It blows my mind in many areas that the Fold 3 did not. First, the size is on point, the thinness is great and feels so good in my large hands. The Galaxy AI features are incredible to work with. I feel like I can get more done with it. I never have a problem with battery life, it is adequate for me with my daily tasks. It is without a doubt the phone of the year and the best phone I have used thus far. I commend Samsung for their improvements in the Fold brand, and look forward to what the future brings.
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hello Steel13,
Thank you for reaching out and sharing your experience with the Galaxy Z Fold 7. We appreciate you highlighting the improvements made this year. Each generation enhances durability, speed, and display quality, and we're glad to see that reflected in your experience. Thank you for your loyalty to Samsung.
-Ty
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Thank you for reaching out and sharing your experience with the Galaxy Z Fold 7. We appreciate you highlighting the improvements made this year. Each generation enhances durability, speed, and display quality, and we're glad to see that reflected in your experience. Thank you for your loyalty to Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My honest review of the Z fold 7 - A Game Changer
on December 1, 2025
Posted by: BlueBerry
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 has completely redefined what I expect from a smartphone. From the moment I unfolded it for the first time, the experience felt futuristic and incredibly refined. The improved hinge is smoother and sturdier, and the nearly crease-free inner display makes everything—from reading to gaming—feel immersive and premium. The 7.6-inch screen is bright, vibrant, and perfect for multitasking, which is where this device truly shines. I regularly run three apps at once without any lag, and the performance is consistently fast and reliable.
The camera system surprised me with its clarity and stability. Using the large unfolded screen as a viewfinder makes photography more fun and creative, and low-light shots look crisp and detailed. Battery life is excellent, easily lasting through a full day even with heavy use, and fast charging gives me hours of power with just a short plug-in.
What I appreciate most is how the Fold 7 boosts my productivity. It has replaced my tablet entirely. I can work on documents, take notes, attend video calls, and manage my tasks effortlessly. Flex Mode is incredibly useful for hands-free use during movies, calls, or when following recipes.
Overall, the Galaxy Z Fold 7 is more than a phone—it is a complete productivity and entertainment device. It feels like holding the future in my hands every day, and it has genuinely elevated how I work, create, and stay connected.
Value
5
Response from Samsung USBy R&R, December 2, 2025
Hiya BlueBerry,
Thank you for such a thoughtful review. The Galaxy Z Fold7 features a nearly crease-free display, excellent multitasking capabilities, and cameras that shine on the larger viewfinder, all designed for power and smooth operation. It’s great to hear it replaced other devices in your daily routine and opened new opportunities for work and creativity. We're glad you're experiencing everything the Galaxy Z Fold7 has to offer, as it is designed to help productive users make the most of their mobile devices. We appreciate your honesty and for sharing how it benefits your life. Thank you for your wonderful review and for choosing Samsung as your preferred brand.
-Ty
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Thank you for such a thoughtful review. The Galaxy Z Fold7 features a nearly crease-free display, excellent multitasking capabilities, and cameras that shine on the larger viewfinder, all designed for power and smooth operation. It’s great to hear it replaced other devices in your daily routine and opened new opportunities for work and creativity. We're glad you're experiencing everything the Galaxy Z Fold7 has to offer, as it is designed to help productive users make the most of their mobile devices. We appreciate your honesty and for sharing how it benefits your life. Thank you for your wonderful review and for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Oleksandr Soproniuk
from SPOKANE
Expertise:Intermediate
Verified Purchase:Yes
Z fold 7 good product !!!!¡!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hello Oleksandr Soproniuk,
We’re thrilled that the Galaxy Z Fold has been a significant upgrade for you this year. The lighter frame and improved hinge enhance the overall experience. Thank you for your review, and we appreciate your choice of Samsung.
-Ty
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We’re thrilled that the Galaxy Z Fold has been a significant upgrade for you this year. The lighter frame and improved hinge enhance the overall experience. Thank you for your review, and we appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This is the best smart phone flod ever.
on November 30, 2025
Posted by: ak00744444
[This review was collected as part of a promotion.] This is the best smart phone ever fold
Good
Best
The best
Good
Best
The best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good phone, but need extra care for external
on November 30, 2025
Posted by: Tarek
Verified Purchase:Yes
good phone, but need extra care for external screen
Response from Samsung USBy R&R, December 2, 2025
Hey there Tarek,
It's wonderful to hear you're enjoying the Galaxy Z Fold7. The large cover display is designed to be as functional as the main screen, and accessories are available to protect it without adding bulk. The Galaxy Z Fold7 features a screen rated for 500,000 folds, a new titanium frame, and a thinner, lighter Armor Flex Hinge. The inner screen includes a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for everyday durability. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough for the rated number of folds. With a case, your device is prepared for daily use. Your feedback helps us improve real-world durability. Thank you for your review and for choosing Samsung.
-Ty
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It's wonderful to hear you're enjoying the Galaxy Z Fold7. The large cover display is designed to be as functional as the main screen, and accessories are available to protect it without adding bulk. The Galaxy Z Fold7 features a screen rated for 500,000 folds, a new titanium frame, and a thinner, lighter Armor Flex Hinge. The inner screen includes a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for everyday durability. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough for the rated number of folds. With a case, your device is prepared for daily use. Your feedback helps us improve real-world durability. Thank you for your review and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great
on November 30, 2025
Posted by: I like samsung produck
Hi my z fold 6 damage the screen so can I trade or repair for me
Written by a customer while visiting Samsung US