Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,781 Reviews)
Rating breakdown 7,781 reviews
5 Stars
6,373
4 Stars
1,044
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Ryan
Expertise:Intermediate
Verified Purchase:Yes
Its handy small but powerful. Fits my lifestyle and needs.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Ahoy Ryan,
Thank you for sharing your thoughts on the Galaxy Z Fold7. With a balance of a compact design and strong performance, the Z Fold7 is made to fit various lifestyles and everyday requirements. We're glad to hear it works well for you. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. With a balance of a compact design and strong performance, the Z Fold7 is made to fit various lifestyles and everyday requirements. We're glad to hear it works well for you. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cheryl
from Chambersburg Pennsylvania
Verified Purchase:Yes
This phone is alot slimer that the Z fold 6. I love this phone. It has the same quality as the Fold 6 but I like that the size and the Z fold opens, it is a little bigger.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hey Cheryl,
Thank you for sharing your experience with the Galaxy Z Fold7. Its slimmer profile and sleek folding design provide a familiar yet enhanced experience compared to earlier models. It’s encouraging to hear that the updated size and feel distinguish themselves while still maintaining the high quality expected from Galaxy users. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its slimmer profile and sleek folding design provide a familiar yet enhanced experience compared to earlier models. It’s encouraging to hear that the updated size and feel distinguish themselves while still maintaining the high quality expected from Galaxy users. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: David
from Miami FL
Expertise:Expert
Verified Purchase:Yes
Its a perfect cell phone this device is completely so versatile in all. I love that.. thank samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hi David,
Thank you for sharing your feedback. The Galaxy Z Fold7 is built to combine versatility, innovation, and strong performance in a single device. It's great to hear how the flexible design improves your overall experience. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for sharing your feedback. The Galaxy Z Fold7 is built to combine versatility, innovation, and strong performance in a single device. It's great to hear how the flexible design improves your overall experience. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Likith Reddy
from New jersey
Verified Purchase:Yes
Its not even a month the paint on my phone is fading the blue colour is going on the phone didn't expect this from samsung its not even a month iam using it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hello Likith Reddy,
Thank you for sharing your feedback. The Galaxy Z Fold7 uses high-quality materials and finishes that maintain their look through daily use, providing a sleek, luxurious feel. Your insights on how the device performs over time help shape future design enhancements as Samsung continues to pioneer foldable technology. We value your choice of Galaxy and appreciate you sharing your experience. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your feedback. The Galaxy Z Fold7 uses high-quality materials and finishes that maintain their look through daily use, providing a sleek, luxurious feel. Your insights on how the device performs over time help shape future design enhancements as Samsung continues to pioneer foldable technology. We value your choice of Galaxy and appreciate you sharing your experience. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Will Somerville
from North Carolina
Verified Purchase:Yes
This device is amazing. This is more than a phone, in this emerging age of Ai, this is a mandatory for upskilling and game changing. Well done!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Howdy Will Somerville,
Thank you for your enthusiastic review of the Galaxy Z Fold7. Built to enhance multitasking, offer immersive experiences, and advance AI features, the Fold7 represents a new milestone in mobile innovation. Its ability to boost productivity and support growth showcases Samsung’s vision for the future of mobile technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for your enthusiastic review of the Galaxy Z Fold7. Built to enhance multitasking, offer immersive experiences, and advance AI features, the Fold7 represents a new milestone in mobile innovation. Its ability to boost productivity and support growth showcases Samsung’s vision for the future of mobile technology. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with my Galaxy Z Fold 7 after a month
on January 17, 2026
Posted by: Nicole
from Minnesota
Verified Purchase:Yes
The phone has been great. Does everything I need and more. I'm very careful with it and how I carry it with me. I also made sure I got a case with built in screen protector for it and hinge protection.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 23, 2026
Hi Nicole,
Thank you for sharing your experience with the Galaxy Z Fold7 after extended use. Built with advanced hinge technology and high-quality materials, the Fold7 supports daily productivity and encourages care and personalization through accessories. It’s great to hear how it still meets your needs. We appreciate your loyalty to Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7 after extended use. Built with advanced hinge technology and high-quality materials, the Fold7 supports daily productivity and encourages care and personalization through accessories. It’s great to hear how it still meets your needs. We appreciate your loyalty to Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Mandeville la
Verified Purchase:Yes
Great phone good quality good services really enjoying !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Hey there Dee Davis,
Thank you for your feedback on the Galaxy Z Fold7. Known for its premium build, immersive displays, and versatile features, Fold7 provides a refined experience that combines innovation with dependability. We’re happy to hear you’re enjoying it. Thank you for being a Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Known for its premium build, immersive displays, and versatile features, Fold7 provides a refined experience that combines innovation with dependability. We’re happy to hear you’re enjoying it. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Andrew
from Los Angeles
Verified Purchase:Yes
This phone is FINALLY what a fold phone should be. Its thin slick and feels amazing. Without even opening it, it's a full functioning phone. Don't even need to open it as much. Love love love. And the camera is amazing too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Hey Andrew,
Thank you for sharing your positive experience with the Galaxy Z Fold7. Its sleek design, impressive front display, and advanced camera system offer flexibility without compromising quality. Hearing that it feels complete even when folded showcases the careful engineering behind Samsung foldables. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your positive experience with the Galaxy Z Fold7. Its sleek design, impressive front display, and advanced camera system offer flexibility without compromising quality. Hearing that it feels complete even when folded showcases the careful engineering behind Samsung foldables. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US