Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,253 Reviews)
Rating breakdown 4,253 reviews
5 Stars
3,591
4 Stars
478
3 Stars
96
2 Stars
22
1 Star
66
88%of customers recommend this product.
(
447 out of
509)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Samsunge Aced the test
on October 5, 2025
Posted by: Ikarus
[This review was collected as part of a promotion.] The sleek stylish design of the Galaxy Z Fold is flawless, paired with the smooth interface that allows you to in-depthly customize your phone with ease. They truly out done themselves this time around. I use my fold for gaming mostly so ive really put this phone to the test, an it pass with fly colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broken phone
on October 5, 2025
Posted by: Dantonio
[This review was collected as part of a promotion.] Extremely nice phone however it only last a few months then big screen didn’t work. Worst Samsung I’ve ever had.
Value
1
Response from Samsung USBy R&R, October 6, 2025
Hello there Dantonio,\nThank you for updating us about your Galaxy Z Fold7. The display is crucial for your mobile experience, as it allows you to navigate and complete tasks. Having a fully functional device is essential. Samsung guarantees the quality of its products and provides a warranty covering manufacturing defects in materials and craftsmanship, valid for 12 months as specified for each item. This warranty ensures your investment is protected during this time, maintaining the reliability and performance you expect from Samsung. For further assistance, please contact our Samsung Support Team. We have also partnered with uBreakiFix, an authorized repair network with over 600 locations across the US, where you can bring your phone for repairs. We are committed to supporting you. Thank you for reaching out and being a valued part of the Samsung community. \nuBreakiFix\nhttps://www.ubreakifix.com/repairs/smartphones/samsung-galaxy\nSamsung Care+ \nhttps://www.samsung.com/us/support/samsung-care-plus/\nSamsung Warranty\nhttps://www.samsung.com/us/support/samsung-care/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
I live this phone. Great upgrade from my Fold 5.
on October 5, 2025
Posted by: Jackof28
[This review was collected as part of a promotion.] I use the phone as a computer, a tablet, a phone, and my favorite Galaxy AI device. It is so easy to get more details on searches or even get to-do steps for improving apps. Love it!
And the integration with the Watch 8 and my earbuds. I'm Samsung for life!
Value
5
Written by a customer while visiting Samsung US
Posted by: Nicole
Verified Purchase:Yes
Love my phone. Came just as advertised and works amazing!!
Written by a customer while visiting Samsung US
Posted by: Diana
from Kissimmee, Fl
Expertise:Intermediate
Verified Purchase:Yes
I love the larger screen and minimal crease from the Fold. My games look amazing and apps run so much smoother. I do miss the pen function though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is practical
on October 10, 2025
Posted by: Bighandman
[This review was collected as part of a promotion.] I have pretty big hands so being able to have extra space to put my hands when im playing games on my phone really helps it is a great product
Value
4
Response from Samsung USBy R&R, October 10, 2025
Hey there Bighandman,
We’re glad to hear you’re enjoying the Galaxy Z Fold7. You mentioned the comfortable size and functionality, which are key strengths of the Fold’s design. Its expanded screen space and seamless app continuity are designed to improve comfort and control, whether gaming, streaming, or multitasking. Our goal is to create tech that’s both smart and accessible, and your feedback shows we’re on the right path. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad to hear you’re enjoying the Galaxy Z Fold7. You mentioned the comfortable size and functionality, which are key strengths of the Fold’s design. Its expanded screen space and seamless app continuity are designed to improve comfort and control, whether gaming, streaming, or multitasking. Our goal is to create tech that’s both smart and accessible, and your feedback shows we’re on the right path. Thanks for choosing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold in its class
on October 10, 2025
Posted by: Jimates
[This review was collected as part of a promotion.] This phone has great features, Ai works really well, screen time and graphics are sharp. Battery life is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Butterbean
[This review was collected as part of a promotion.] Galaxy AI is the best. The size of the phone is both large and small at the same time.
Value
5
Written by a customer while visiting Samsung US