Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,781 Reviews)
Rating breakdown 7,781 reviews
5 Stars
6,373
4 Stars
1,044
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Excellent Device for Productivity or Anything
on February 21, 2026
Posted by: Anonymous
from Northern Arizona
Expertise:Expert
Verified Purchase:Yes
Simply an excellent device all around. I traded a Galaxy S25 Ultra for the Fold 7 so I was already using a current flagship device. If you run your life, business or both on the go, this device is king in my opinion. Excellent power to perform, and although the battery life is less than that of the S25 Ultra, it is more than adequate. I use mine constantly and consume power at a rate that is likely more than many users, and between home and travael, I am able to top off the device battery without issue. Very please with the switch to the Fold 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Greetings Thadius,
Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
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Thank you for sharing your detailed experience. The Galaxy Z Fold7 is crafted to enable seamless multitasking, meet business requirements, and support daily life on the move. Many users value its ability to deliver performance, versatility, and reliability in everyday use. We appreciate your feedback, as it underscores how well it integrates into busy routines. Thank you for your ongoing trust in Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Inner screen won't last
on February 20, 2026
Posted by: Chiu Chiu
from Phoenix Az
Expertise:Intermediate
Inside screen issues arise and samsung will not stand behind their brand new product like the unique Fold7. Plenty of similar concerns with inside screen with other users with the Fold7. Cannot recommend.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R, February 23, 2026
Greetings Chiu Chiu,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This device represents years of innovation in foldable technology, combining immersive displays with precise engineering. Each generation reflects Samsung's commitment to enhancing durability, performance, and user experience. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and craftsmanship. Additionally, you can add extra coverage to eligible devices with Samsung Care+, which offers extended protection and support. For further assistance, please contact our Samsung Support Team. We appreciate your choice of Samsung for your innovative technology needs.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. This device represents years of innovation in foldable technology, combining immersive displays with precise engineering. Each generation reflects Samsung's commitment to enhancing durability, performance, and user experience. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and craftsmanship. Additionally, you can add extra coverage to eligible devices with Samsung Care+, which offers extended protection and support. For further assistance, please contact our Samsung Support Team. We appreciate your choice of Samsung for your innovative technology needs.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Virginia
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I am not as enamored with the phone as I expected to be. Unfolded, the phone is still too small and unstable to use like a computer keyboard though it wasn't advertised to be. I'd like to be able to size the folded front screen but haven't found a way so I can't even preview without my glasses. The phone is a bit heavy, but I am not troubled by that.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hi Virginia,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its expansive foldable display and multitasking capabilities aim to enhance productivity, creativity, and immersive viewing experiences. Samsung is continually refining customization options and accessibility features to ensure the device is comfortable and user-friendly for diverse preferences. We appreciate your perspective and insightful feedback. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its expansive foldable display and multitasking capabilities aim to enhance productivity, creativity, and immersive viewing experiences. Samsung is continually refining customization options and accessibility features to ensure the device is comfortable and user-friendly for diverse preferences. We appreciate your perspective and insightful feedback. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Tyrone
from Stratford Ct
Expertise:Expert
Verified Purchase:Yes
Love my fold7, I like the bigger screen display, and camera feature are getting better with technology in cell phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hey Tyrone,
Thank you for your wonderful review of the Galaxy Z Fold7. We’re thrilled to hear that you are enjoying this impressive device. The larger, crisp display allows you to easily start work on the Flex cover screen and quickly transfer it to the main screen. Its camera system is like having a DSLR in your pocket. Our goal is to continually provide innovative features and cutting-edge technology that stay ahead of the curve. We’re glad you’re able to experience this. We truly appreciate your feedback and thank you for choosing Samsung.
-Ty
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Thank you for your wonderful review of the Galaxy Z Fold7. We’re thrilled to hear that you are enjoying this impressive device. The larger, crisp display allows you to easily start work on the Flex cover screen and quickly transfer it to the main screen. Its camera system is like having a DSLR in your pocket. Our goal is to continually provide innovative features and cutting-edge technology that stay ahead of the curve. We’re glad you’re able to experience this. We truly appreciate your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Reece Power
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
I love this phone so much! Worth every penny. Would recommend to everybody.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 26, 2026
How is it going Reece Power,
Thank you for sharing your experience! It’s wonderful to hear how much you are enjoying the Galaxy Z Fold7 and how well it fits into your daily life. Its powerful performance and flexible design are designed to support your productivity, creativity, and entertainment in a single device. We thank you for your recommendation as well. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience! It’s wonderful to hear how much you are enjoying the Galaxy Z Fold7 and how well it fits into your daily life. Its powerful performance and flexible design are designed to support your productivity, creativity, and entertainment in a single device. We thank you for your recommendation as well. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: AJM30
Expertise:Intermediate
Verified Purchase:Yes
Most apps are not compatible when you use the big screen. Back camera makes the phone wobbly
No, I would not recommend this to a friend.
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 19, 2026
Greetings AJM30,
Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Daycare G
Verified Purchase:Yes
Highly recommend. It is stylish, sleek, has exceptional features. I just absolutely love it
I would recommend this to a friend!
Response from Samsung USBy R&R, February 19, 2026
Hey there Daycare G,
Thank you for your wonderful feedback on the Galaxy Z Fold7. We’re thrilled that you’re enjoying its sleek design and enhanced features. Designed to highlight everyday experiences, the Z Fold7 brings together innovation and style all in one device. We appreciate you being a Samsung customer.
-Ty
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Thank you for your wonderful feedback on the Galaxy Z Fold7. We’re thrilled that you’re enjoying its sleek design and enhanced features. Designed to highlight everyday experiences, the Z Fold7 brings together innovation and style all in one device. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Lost Function Not Worth It
on February 15, 2026
Posted by: Lataplat
from CHARLOTTE NC
Expertise:Intermediate
So much of the reason I got this phone was due to the pen which was removed from this version. It makes me so sad. So far liking everything else from the phone but not worth the money without it. We lose a lot of functionality and the battery power isn't great.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 17, 2026
Hey there Lataplat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This generation emphasizes showcasing the full potential of Galaxy AI, with many features from earlier versions improved. The device's ability to accept commands and utilize cross-app functions makes it one of the most advanced available. Note: Assist enhances your experience by automatically formatting, summarizing, and translating your thoughts, lists, and reminders. You can also view side-by-side comparisons in landscape mode on your Galaxy Z Fold7. Note: Note Assist requires a Samsung account and internet connection, and it needs 200–4,000 characters for formatting, summarization, and translation within Samsung Notes. The Galaxy Z Fold7 features a robust 4,400mAh battery to support your busy days. For more detailed comparisons of your device's features, see our linked online article. We appreciate your review, your feedback motivates us to innovate and improve with each release. We value you as a Samsung customer.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. This generation emphasizes showcasing the full potential of Galaxy AI, with many features from earlier versions improved. The device's ability to accept commands and utilize cross-app functions makes it one of the most advanced available. Note: Assist enhances your experience by automatically formatting, summarizing, and translating your thoughts, lists, and reminders. You can also view side-by-side comparisons in landscape mode on your Galaxy Z Fold7. Note: Note Assist requires a Samsung account and internet connection, and it needs 200–4,000 characters for formatting, summarization, and translation within Samsung Notes. The Galaxy Z Fold7 features a robust 4,400mAh battery to support your busy days. For more detailed comparisons of your device's features, see our linked online article. We appreciate your review, your feedback motivates us to innovate and improve with each release. We value you as a Samsung customer.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
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Written by a customer while visiting Samsung US