Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Disappoints it with the samsung fold 7
on September 21, 2025
Posted by: 1 Eye A
I had a samsung fold 4 & 5. I decided to upgrade to the seven without doing my homework. I was extremely disappointed to find out that the.S pen is no longer supported on the fold 7. Having an eye impairment ei brag to everyone and told many people with low vision.That the samsung phone phone is the best thing ever. The big screen is amazing and helps tremendously. But the s pen also helps a lot. It is truly what sets at apart from any other phone. I used my s pen to help of things and being low vision sometimes even if you have small fingers like I do your fingers just get in the way. But I could pull out my s.Pen and do what I need to do. Not to mention that I am a student.So I take my phone using my s.Pen. not having the s pen is a deal breaker for me. It is a very thin phone and it feels comfortable in the hand but I'd rather have a larger phone with the s.Pen feature. I think i'm going to take this 7 back.
And see if I can get a still has the s.Pen features.
And see if I can get a still has the s.Pen features.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hello 1 Eye A, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts with us. As you mentioned your concerns about S Pen use, the Fold7 is designed to offer a large immersive screen, multitasking capabilities, and productivity features to maximize performance on the go. The redesigned Galaxy Z Fold7 has streamlined S Pen compatibility and functionality for a more AI-interactive experience. Much of what you do with your S Pen can now be verbalized with Galaxy AI, even across multiple apps and browsers. We appreciate you sharing your experience with us. Your insights drive innovation here at Samsung, and we’re glad to have you as part of the evolution. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
By far the best one
on November 9, 2025
Posted by: Boundenseeker
[This review was collected as part of a promotion.] Great solid frame easier to fit in pocket and to hold in hand, love the feeling of opening it up over all a 10 out of 10
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hello Boundenseeker,
Thank you for taking time to share your thoughts on your Galaxy Z Fold7. It’s great knowing the stronger hinge and updated design are giving you confidence with daily folding and unfolding. Thanks for sharing and we appreciate you choosing innovation with Samsung.
-Ty
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Thank you for taking time to share your thoughts on your Galaxy Z Fold7. It’s great knowing the stronger hinge and updated design are giving you confidence with daily folding and unfolding. Thanks for sharing and we appreciate you choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, not so great OneUI
on November 10, 2025
Posted by: Oldlady
[This review was collected as part of a promotion.] I use my phone for calls and texts mostly
I use a few apps but not many
I use a few apps but not many
I use it because I can see it, I am older and it helps me see better when reading emails/texts etc
I do not use Samsung AI at all
I do not like the latest OneUI update, it made some things a hassle, like when I attach my phone to my PC it defaults to charge only, instead of making the files available to see, I have to go into USB settings to allow it now and it resets EVERY SINGLE TIME I reattach my phone by USB to my PC
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone galaxy fold 7
on November 16, 2025
Posted by: Fresh89
[This review was collected as part of a promotion.] This is a top tier phone!The Galaxy Ai is amazing 🔥🔥🔥
Value
5
Written by a customer while visiting Samsung US
Posted by: Bryan
from New York, Ny
Expertise:Expert
Verified Purchase:Yes
Switching from a ultra to fold was exciting. After a few weeks the design of the fold hasn't worn off. But the battery leaves me disappointed. I find myself charging it twice a day
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, December 16, 2025
Hello Bryan,
Thank you for sharing your experience with the Galaxy Z Fold7. This device offers a powerful foldable experience, combining a sleek design with a large display. Your feedback on battery performance is important as Galaxy works to enhance efficiency and support users' multitasking needs. For helpful battery tips, please see the guide linked below for advice on extending battery life. We value your insights and thank you for contributing to Samsung's innovation.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. This device offers a powerful foldable experience, combining a sleek design with a large display. Your feedback on battery performance is important as Galaxy works to enhance efficiency and support users' multitasking needs. For helpful battery tips, please see the guide linked below for advice on extending battery life. We value your insights and thank you for contributing to Samsung's innovation.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
This phone doesn't use the best stylus technology
on December 10, 2025
Posted by: DISAPPOINTED
from Pensacola, Florida
Expertise:Expert
Verified Purchase:Yes
The phone has an amazing camera, and the graphics are superior to anything I've ever seen. But, I was greatly disapointed to find out that I paid what I did for this device, and it doesn't have the type screen that supports the advanced stylus technology that comes with the Galaxy S25 phone. I do a lot of graphic art, and I do a lot of image editing. Not having the advanced screen technology is a deal breaker. According to what I have sence discovered, dumping the more advance screen technology was a trade off to keep the phone light while providing the larger screen. I would rather have a heaver phone than to lose the capabilities of the advanced screen. I would not have bought this phone if I knew this before I bought it. The information is probably out there somewhere, but I did not find it or see it when I was reading about this phone while making my decision. So it wasn't readily visible. On the other hand, if you are not big on using the stylus for the work you do on your phone then it is probably okay to go for this model. There are some stylus you can get that work with the Fold7 but they work with a much older, less advanced technology.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, December 12, 2025
Hi there,
Thank you for your detailed review of the Galaxy Z Fold7. This model was designed to offer a larger immersive display while remaining lightweight and portable. Your feedback on stylus compatibility helps us improve creative tools for professionals who depend on precision with their Galaxy devices. We appreciate your input and value you as a Galaxy Fold user.
-Ty
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Thank you for your detailed review of the Galaxy Z Fold7. This model was designed to offer a larger immersive display while remaining lightweight and portable. Your feedback on stylus compatibility helps us improve creative tools for professionals who depend on precision with their Galaxy devices. We appreciate your input and value you as a Galaxy Fold user.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Vic Kyler
from New Castle, DE
Expertise:Intermediate
Verified Purchase:Yes
I can't get over how much of an improvement it is! I have had the Galaxy Z fold 3,4 and 6 and I have enjoyed them I did not plan on getting the 7...until I discovered how it overcame the main complaint I had about it's predecessors; the weight! The Galaxy Z Fold series has been revolutionary in it's foray into the world of foldable mobile devices. no one can deny that. But in it's 6th generation device I found while still an amazing piece of machinery, the fact that my hand suffered from phone fatigue due to the weight on long calls a bit annoying after having 4 iterations of the same device with little improvement. The Z Fold 7 addressed this issue well. when closed the phone is no thicker than the current generation I-phone and when open it's super light and thin. Your mileage may vary depending on the protective case you use but I got a Torras 360 for protection while maintaining the thin aesthetic. The software is responsive and smooth. and multi-tasking is a breeze when open as it allows 3 open apps at once.
After almost a month of use I see an improvement over the last generation of Z Fold strong enough to sway anyone who is still on the fence about trying out a foldable phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 22, 2026
Hi Vic Kyler,
Thank you for your thorough review of the Galaxy Z Fold7. Samsung continues to improve the Fold series by refining its design, making it lighter, and enhancing multitasking features to increase productivity and comfort. Many users appreciate how the lighter form factor and responsive software improve daily use, whether the device is closed or fully unfolded. Your experience shows how innovation can greatly boost long-term satisfaction with foldable devices. We thank you for being a Samsung customer.
-Ty
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Thank you for your thorough review of the Galaxy Z Fold7. Samsung continues to improve the Fold series by refining its design, making it lighter, and enhancing multitasking features to increase productivity and comfort. Many users appreciate how the lighter form factor and responsive software improve daily use, whether the device is closed or fully unfolded. Your experience shows how innovation can greatly boost long-term satisfaction with foldable devices. We thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Over all fabulous product
on April 15, 2026
Posted by: Suzieq
[This review was collected as part of a promotion.] This phone is amazing. It is strong. The battery lasts a long time. I use it for everything from games to watching movies to doing sea turtle hatchling nest reports! So it helps me with sea turtle rescue. Yay! The camera is very good even though I think my Galaxy Ultra 23 was better. I'm sure they will get there with this phone soon. It even has a great Galaxy AI product that helps me in my research for information on line and to help me write messages.
Value
5
Written by a customer while visiting Samsung US