Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,944 Reviews)
Rating breakdown 6,944 reviews
5 Stars
5,728
4 Stars
891
3 Stars
177
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
It was too small for me
on August 6, 2026
Posted by: LoneSparky
[This review was collected as part of a promotion.] I chose this phone for the simple fact that it folded into a bigger screen, which it was great for. Other then that, it was too small for my hands
Value
3
Response from Samsung USBy R&R, August 7, 2026
Hello LoneSparky,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features an expansive main display, convenient multitasking capabilities, and a foldable design that keeps a larger screen within reach. We appreciate your feedback regarding the phone feeling too small and uncomfortable in your hands. Personal comfort is crucial to the overall experience, and we thank you for choosing Samsung.
-Ty
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 features an expansive main display, convenient multitasking capabilities, and a foldable design that keeps a larger screen within reach. We appreciate your feedback regarding the phone feeling too small and uncomfortable in your hands. Personal comfort is crucial to the overall experience, and we thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Ons-sided
on August 6, 2026
Posted by: WhyNot
from N LAUDERDALE
I needed a reliable phone for everyday use and for my studies, and after careful consideration, I decided to invest in what I believed would be a high-quality device. The 7Z Fold T1
Unfortunately, less than seven months after purchasing the phone, it developed a serious defect. Whenever I opened the foldable screen, the left side of the inner display would continuously blink and then go completely black. The problem occurred repeatedly, making the phone unreliable and difficult to use.
Then come the headache of getting it replaced
Unfortunately, less than seven months after purchasing the phone, it developed a serious defect. Whenever I opened the foldable screen, the left side of the inner display would continuously blink and then go completely black. The problem occurred repeatedly, making the phone unreliable and difficult to use.
Then come the headache of getting it replaced
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
I love love love it!
on August 6, 2026
Posted by: Camelgirlmn
[This review was collected as part of a promotion.] I chose this phone because I needed something that I could actually see. This phone has been absolutely amazing. Not only can I see it, I can now access more features. I can watch movies and play games. Not only that but I can now write and save notes, access the photo gallery and see the pictures clearly to move them, crop them and display them. This is the best purchase I've ever made!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerful Phone That Replaces My Laptop
on August 5, 2026
Posted by: Eraxsg
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 1TB edition because I wanted a device powerful enough to handle many of the tasks I would normally need a laptop for. I regularly connect a wireless keyboard to type documents, remotely access my home PC, transfer files, and even play games.
The large foldable display makes working across multiple apps feel natural, and the 16GB of RAM allows me to keep several windows and applications open without slowing down. The multitasking experience is one of my favorite features, whether I am being productive or simply testing how much the phone can handle.
I also enjoy seeing people’s reactions when I unfold it in front of them for the first time. Many are surprised by the screen size and everything the phone can do, especially those who are more familiar with other mobile operating systems. Overall, the Fold7 combines the portability of a phone with much of the functionality I would expect from a laptop.
The large foldable display makes working across multiple apps feel natural, and the 16GB of RAM allows me to keep several windows and applications open without slowing down. The multitasking experience is one of my favorite features, whether I am being productive or simply testing how much the phone can handle.
I also enjoy seeing people’s reactions when I unfold it in front of them for the first time. Many are surprised by the screen size and everything the phone can do, especially those who are more familiar with other mobile operating systems. Overall, the Fold7 combines the portability of a phone with much of the functionality I would expect from a laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvement
on August 5, 2026
Posted by: Hannibal
[This review was collected as part of a promotion.] While being slim it has the perfect screen size and has great multitasking features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 4, 2026
Posted by: Seabass
[This review was collected as part of a promotion.] I've had this phone for about a year now and have had zero problems with the inner screen and everything else working just as intended! Battery life could be a little better but other than that it does what I need it to and is not slow at doing tasks.
Value
5
Response from Samsung USBy R&R, August 5, 2026
Ahoy Seabass,
Thank you for taking the time to reach out and share why you have chosen the Galaxy Z Fold7. We appreciate your thoughtful account of your experience with the Galaxy Z Fold. The Z Fold7 combines a durable dual display with enhanced hinge flexibility. It offers a resilient inner display, responsive performance, and versatile folding functionality. We are glad to hear that it continues to handle your daily tasks smoothly and reliably. Longer battery life would make an already strong experience even better. Thank you for choosing Samsung and unfolding more with us!
-Ty
Samsung Support
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Thank you for taking the time to reach out and share why you have chosen the Galaxy Z Fold7. We appreciate your thoughtful account of your experience with the Galaxy Z Fold. The Z Fold7 combines a durable dual display with enhanced hinge flexibility. It offers a resilient inner display, responsive performance, and versatile folding functionality. We are glad to hear that it continues to handle your daily tasks smoothly and reliably. Longer battery life would make an already strong experience even better. Thank you for choosing Samsung and unfolding more with us!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Game Changer
on August 4, 2026
Posted by: PhoenixRose621
[This review was collected as part of a promotion.] Having owned the Fold 4, Fold 6, and now the Fold 7, I've watched Samsung turn this lineup into a masterclass in engineering. The Galaxy Z Fold 7 is an absolute game-changer they managed to make it remarkably thinner and lighter, while the wider cover screen finally gives it that seamless, everyday smartphone feel when closed.
But out on the road, it’s an entirely different beast. Running Uber and Lyft side-by-side during long shifts, the massive inner display is the ultimate competitive edge. Being able to track area surges and evaluate incoming ride requests in real time—completely eliminating the blind spots of flipping back and forth between screens—makes multitasking effortless. Combined with the stunning 8-inch canvas, bulletproof reliability, and lightning-fast speed, it’s the ultimate productivity upgrade. Honestly, it ruins you for any other phone... So, in saying that, I can't wait to see what they've done with the Z Fold 8!
But out on the road, it’s an entirely different beast. Running Uber and Lyft side-by-side during long shifts, the massive inner display is the ultimate competitive edge. Being able to track area surges and evaluate incoming ride requests in real time—completely eliminating the blind spots of flipping back and forth between screens—makes multitasking effortless. Combined with the stunning 8-inch canvas, bulletproof reliability, and lightning-fast speed, it’s the ultimate productivity upgrade. Honestly, it ruins you for any other phone... So, in saying that, I can't wait to see what they've done with the Z Fold 8!
Value
5
Response from Samsung USBy R&R, August 5, 2026
Good day PhoenixRose621,
The Galaxy Z Fold7 features a sleek, lightweight design, a wider cover screen, and enhanced multitasking capabilities with its split screen functionality. We appreciate how the spacious inner display and fast performance enable you to efficiently manage rides, track activities, and make decisions without switching between screens. Thank you for helping to drive productivity forward with Samsung!
-Ty
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The Galaxy Z Fold7 features a sleek, lightweight design, a wider cover screen, and enhanced multitasking capabilities with its split screen functionality. We appreciate how the spacious inner display and fast performance enable you to efficiently manage rides, track activities, and make decisions without switching between screens. Thank you for helping to drive productivity forward with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
almost perfect
on August 4, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] i love it the battery is the only thing that hold me frim 5 stars
Value
4
Response from Samsung USBy R&R, August 5, 2026
Hi ehabibrahim08,
Thank you for sharing your experience with the Galaxy Z Fold 7. This device features a large folding display, smooth multitasking capabilities, and powerful everyday performance. We're glad to hear that you're enjoying it! However, we also agree that longer battery life would enhance your overall experience.
The Galaxy's AMOLED display has a high contrast ratio, which can increase battery consumption. Factors such as increased screen brightness, extended intervals before screen timeout, high-performance apps streaming high-resolution content, and location services can significantly impact battery life.
To optimize your battery life, follow these steps in the 'Settings' menu:
**1. Check for apps with high battery usage:**
- Go to 'Battery and device care' in 'Settings.'
- Tap 'Optimize now' to identify apps that consume a lot of battery in the background.
**2. Review what is affecting your battery life in App History:**
- Go to 'Battery and device care' in 'Settings' and tap the chart icon in the top right corner.
- Check for apps that may be causing issues, including those with errors or high background battery consumption.
By following these steps, you can better manage your battery life and enhance your experience with the Galaxy Z Fold 7.
Thank you for choosing Samsung!
Galaxy Battery
From
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold 7. This device features a large folding display, smooth multitasking capabilities, and powerful everyday performance. We're glad to hear that you're enjoying it! However, we also agree that longer battery life would enhance your overall experience.
The Galaxy's AMOLED display has a high contrast ratio, which can increase battery consumption. Factors such as increased screen brightness, extended intervals before screen timeout, high-performance apps streaming high-resolution content, and location services can significantly impact battery life.
To optimize your battery life, follow these steps in the 'Settings' menu:
**1. Check for apps with high battery usage:**
- Go to 'Battery and device care' in 'Settings.'
- Tap 'Optimize now' to identify apps that consume a lot of battery in the background.
**2. Review what is affecting your battery life in App History:**
- Go to 'Battery and device care' in 'Settings' and tap the chart icon in the top right corner.
- Check for apps that may be causing issues, including those with errors or high background battery consumption.
By following these steps, you can better manage your battery life and enhance your experience with the Galaxy Z Fold 7.
Thank you for choosing Samsung!
Galaxy Battery
From
-Ty
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Written by a customer while visiting Samsung US