Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,781 Reviews)
Rating breakdown 7,781 reviews
5 Stars
6,373
4 Stars
1,044
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Fantastic phone. By far the best phone I've owned
on March 13, 2026
Posted by: Tonyyayo
[This review was collected as part of a promotion.] My expectations were pretty high when I pre-ordered the Z Fold. I had wanted to get a Fold since the Fold4 was released but I've always been incredibly rough on phones so I decided to hold off until they became slighty more durable or I thought I could have a Fold without breaking it inside of a week. I'm pleased to say I've had the Fold7 since it was released and haven't broken it or had it repaired at all. Ive had several times when I thought for sure I had broken it or the screen but thankfully it was just fine. This phone is much more durable than I expected it to be.
As far as the phone features and functionality, I really don't have a single real criticism that comes to mind right now. Both screens are bright and vivid. When folded open, it's hard to even tell the screen could even fold. It's remarkable. The cameras are excellent. Pretty of processing speed to handle anything I throw at it comfortably. The Galaxy AI features are pretty incredible and extremely useful. I don't use the inside screen nearly as often as I thought I would but it's nice to have the option when I need it. I had no idea what Samsung Dex was before I got this phone, even though my two previous phones both had it as well, but I'm glad I know now (If you arent aware of what Samsung Dex is, look it up because its awesome) If you're trying to decide whether you should get the Fold7, do it. You will not regret it. I recommend it 100%. 5/5 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 13, 2026
Posted by: Stan36
[This review was collected as part of a promotion.] Overall this phone has been great but manager expectations. If you find the price point worth it then it's worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great performance.
on March 13, 2026
Posted by: Nxexplorer17
[This review was collected as part of a promotion.] Best phone for gaming, documents and for AI. Great quality of video. Battery long charge capacity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The actual performance is pretty good
on March 13, 2026
Posted by: THEgoat
[This review was collected as part of a promotion.] Phone is mostly ok, except I can no looney longer use the big screen it came loose about 6 months in. The center for just crinkles now. I do enjoy the Galaxy Ai though.
Value
2
Response from Samsung USBy R&R, March 15, 2026
Hi THEgoat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup provides a unique experience within the Galaxy ecosystem by combining powerful performance, a large, immersive display, and intelligent Galaxy AI features. It offers the flexibility to use the bigger screen for productivity, media, and multitasking, while still ensuring the convenience of a compact device when folded. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup provides a unique experience within the Galaxy ecosystem by combining powerful performance, a large, immersive display, and intelligent Galaxy AI features. It offers the flexibility to use the bigger screen for productivity, media, and multitasking, while still ensuring the convenience of a compact device when folded. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Phone Held Back by Poor Battery Life
on March 13, 2026
Posted by: NairBear
[This review was collected as part of a promotion.] This phone's awesome! I love almost everything about it, from how tough and thin it is to the interface, but the crummy battery life is a real bummer, and I feel like it's kinda holding it back. I hope the next one has a 6000 or even 6500 mAh battery, but I also hope it doesn't make the price go through the roof. Overall, 9/10. I'll totally get the next one if the battery life is better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall!
on March 13, 2026
Posted by: Eramz12
[This review was collected as part of a promotion.] The large screen is amazing.
I love using the Galaxy AI.
I love using the Galaxy AI.
Only downsides I see with it is that you cannot zoom very far with the camera, and the phone would be 100% complete if it came with an S-pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a foldable that does not let you down.
on March 13, 2026
Posted by: FoldablePro
[This review was collected as part of a promotion.] There really are no downsides to the Z fold 7, I've had every version since the beginning. Speed, the weight, and screen quality are what we all hoped for and Samsung delivered. Now Galaxy AI is just the icing on the cake in regards to Samsung's already great multitasking features. It's really a great balance of hardware and software that make the Z fold 7 a true premium flagship foldable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, very fragile
on March 13, 2026
Posted by: Hekyeah
[This review was collected as part of a promotion.] Great phone, I love galaxy ai. My only concern with the phone is its fragility.
Value
4
Written by a customer while visiting Samsung US