Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
occasionally have to turn off
on June 19, 2026
Posted by: Resa44
[This review was collected as part of a promotion.] I am occasionally unable to access web pages through the internet browser without restarting my phone. This issue is becoming quite bothersome as it has occurred on multiple occasions.
Value
3
Response from Samsung USBy R&R, June 22, 2026
Hi there Resa44,
Thank you for sharing your feedback. The Galaxy Z Fold7 features a large immersive display, smooth multitasking, and fast overall performance for everyday tasks. If you're experiencing issues where you need to restart your phone to access web pages, this could be affecting your experience. There may be a solution related to your browser settings.
Please try the following troubleshooting step: Open the Samsung Browser app, tap the Menu icon (the three horizontal lines), and then select "Settings." Next, go to "Sites and downloads," tap "Site permissions," and then select "Cookies." Make sure to choose "Allow all cookies." Then, turn on JavaScript by tapping "Back," and ensuring the switch next to "Allow JavaScript" is activated.
This is just one option; please refer to the links provided below for additional troubleshooting steps. If the problem persists, please don’t hesitate to reach out to our Samsung Support Team for further assistance. Your feedback is valuable as we work to improve software performance. Thank you for being part of the Samsung family!
Samsung Browser app concerns
https://www.samsung.com/us/support/troubleshoot/TSG10007306/
Videos will not play in Galaxy phone or tablet's browser
https://www.samsung.com/us/support/troubleshoot/TSG10001649/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback. The Galaxy Z Fold7 features a large immersive display, smooth multitasking, and fast overall performance for everyday tasks. If you're experiencing issues where you need to restart your phone to access web pages, this could be affecting your experience. There may be a solution related to your browser settings.
Please try the following troubleshooting step: Open the Samsung Browser app, tap the Menu icon (the three horizontal lines), and then select "Settings." Next, go to "Sites and downloads," tap "Site permissions," and then select "Cookies." Make sure to choose "Allow all cookies." Then, turn on JavaScript by tapping "Back," and ensuring the switch next to "Allow JavaScript" is activated.
This is just one option; please refer to the links provided below for additional troubleshooting steps. If the problem persists, please don’t hesitate to reach out to our Samsung Support Team for further assistance. Your feedback is valuable as we work to improve software performance. Thank you for being part of the Samsung family!
Samsung Browser app concerns
https://www.samsung.com/us/support/troubleshoot/TSG10007306/
Videos will not play in Galaxy phone or tablet's browser
https://www.samsung.com/us/support/troubleshoot/TSG10001649/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Loving it so far
on June 20, 2026
Posted by: FoldFan
[This review was collected as part of a promotion.] Given my power-user use cases, its been an incredible device for multitasking for work and gaming. Closed it functions as a normal flagship, but open it can be my second monitor, TV while I mealprep, or a great game emulator. Or all 3 at the same time if desired. Battery life isn't the best, but a magsafe case and charger make this a non-issue. Love it
Value
4
Response from Samsung USBy R&R, June 22, 2026
Hola FoldFan,
Thank you for sharing your experience! We’re glad to hear that the Galaxy Z Fold7 has been a perfect fit for your lifestyle. Its expansive foldable display, robust multitasking capabilities, and smooth gaming performance make it easy to accomplish more while enjoying your favorite content. We’re also pleased to know that you’ve found a charging setup that works well for your routine. Thank you for being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your experience! We’re glad to hear that the Galaxy Z Fold7 has been a perfect fit for your lifestyle. Its expansive foldable display, robust multitasking capabilities, and smooth gaming performance make it easy to accomplish more while enjoying your favorite content. We’re also pleased to know that you’ve found a charging setup that works well for your routine. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Okay so far
on July 25, 2025
Posted by: Firstpost
[This review was collected as part of a promotion.] So far the experience has been pretty good. I'm trying to figure out if the battery is going to improve I utilize my phone daily for business and pleasure and it appears that it may work well for me. I still have to learn more about the phone.But so far so good.
Value
4
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for your review! It’s great to see that you’re having a positive experience with the Galaxy Z Fold7! We understand the importance of having a durable battery, especially if you use your phone for business and pleasure. If you're curious about the battery life, definitely check out the adaptive battery feature. It intelligently manages your apps by putting those you rarely use into sleep mode, which helps conserve battery and data. You can customize the settings for this feature under Settings > Device care > Battery > More > Settings > Put unused apps to sleep. This way, apps that haven’t been used in three days or more won’t run in the background, ensuring you get the most out of your battery life. Be sure to check out the link attached for additional options to help enhance your phone's battery life. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung S25 plus
on July 28, 2025
Posted by: JFIVE1182
[This review was collected as part of a promotion.] Love the size of the s25 plus & battery life is awesome.And I love using the A.I explain things, especially using the camera A.I. Also great to watch video content and play music too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Most Refined Fold Yet – Z Fold 7 Delivers
on July 29, 2025
Posted by: malbep
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is the thinnest foldable phone on the market, and it truly feels amazing in the hand. Samsung has done an incredible job making it lighter, more comfortable, and easier to hold—even for long periods. The larger, more immersive screen makes multitasking and media consumption even better than before. Everything about this device screams premium, from the sleek design to the smooth performance. It's not just a phone—it’s an experience. Simply perfect. 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not there best effort
on July 29, 2025
Posted by: Bobbyg
from Vero Beach Florida
Expertise:Expert
I traded in my Galaxy S23 Ultra for this after listening to reviews that are out there.. It's not a bad phone, but it's at least 3 steps down from the 23ultra I had.. This phone has a constant lag problem.. The comparable download speeds are at a minimum 300 megabytes less. Just know that your getting a lot less phone if trading a 23 ultra or similar phone. Not very satisfied with the purchase, but it will have to do for now.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Bobby. We appreciate your feedback regarding performance. If your phone is lagging and is functioning slow, there are a couple of things that you can try to resolve this. Before trying any recommendations, please ensure your device's software is updated to the latest version by going to Settings and then Software update. To enhance your phone's performance, we recommend utilizing the Device care feature, which provides an overview of your battery, storage, memory, and security. You can optimize your phone easily by going to Settings, selecting Device care, tapping Optimize now, and then selecting Done. This will help identify apps that use excessive battery, clear unnecessary files, and close background apps, ultimately improving your overall experience with the Galaxy Z Fold7! We hope these tips help, and if you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This is my go to all in one device
on July 29, 2025
Posted by: Dadshoplife
[This review was collected as part of a promotion.] This is my all in one device. There is literally nothing I cannot do with this device. From my daily work life to casting videos to my tv for my kid. VERY powerful computing power, and it works really well with galaxy A.I l, or any A.I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
W phone zfold 7
on July 29, 2025
Posted by: 2koo4schoo
[This review was collected as part of a promotion.] Galaxy ai and android made my write this review. While I like my phone is do not want to be prompted to do reviews for giveaways. I do like free stuff tho so hmu with that free
Value
5
Written by a customer while visiting Samsung US