Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,076 Reviews)
Rating breakdown 7,076 reviews
5 Stars
5,828
4 Stars
919
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Amazing experience
on June 29, 2026
Posted by: Patronum86
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is hands down the best phone I've ever owned. It feels like carrying both a premium smartphone and a tablet in one device.
The large inner display is perfect for reading books, browsing the web, and multitasking. I have a huge digital library, and reading on this screen is comfortable and immersive. Watching movies and streaming shows is incredible thanks to the vibrant display, rich colors, and smooth refresh rate.
Performance is outstanding. Apps open instantly, galaxy AI is great,multitasking is effortless, and gaming runs flawlessly. I can split the screen between multiple apps, making it easy to watch videos while browsing, taking notes, or replying to messages.
The Fold 7 has also replaced my tablet for most tasks. Whether I'm reading, streaming, shopping, working, or just scrolling through social media, everything feels more enjoyable on the larger display. Despite all that power, the battery easily lasts me through a full day.
Samsung has really refined the Fold series, and the Z Fold 7 feels polished, durable, and premium in every way. If you want one device that excels at entertainment, productivity, and everyday use, I highly recommend it. It's an amazing piece of technology and worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on June 29, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I love everything about my Samsung Galaxy ZFold 7 and I would not trade it for anything in the world its my everyday and I love everything about the phone and my Samsung watch as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great in almost all aspects
on June 29, 2026
Posted by: ConstantFury
[This review was collected as part of a promotion.] Everything on the phone is top notch except 1 issue that can't be fixed. The folding screen will shatter for no reason.. I had to replace my folding screen 3 times in less than a year on this phone.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hey there ConstantFury,
Thank you for taking the time to share your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a premium foldable display, powerful multitasking capabilities, and a sleek design, making it stand out in everyday use. We are pleased to hear that many aspects of the phone have felt top-notch for you. However, we understand that having to replace the inner screen several times within a year is a serious concern.
The main display has been redesigned to be thinner and lighter while still being stronger. This enhancement was achieved by incorporating a titanium plate layer. Additionally, the Ultra-Thin Glass (UTG) has been made 50% thicker, making the display more durable.
Our goal is not only to drive innovation but also to ensure the durability of our products. Insights like yours help us enhance our offerings and continue innovating. We appreciate your candid feedback about your experience. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for taking the time to share your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a premium foldable display, powerful multitasking capabilities, and a sleek design, making it stand out in everyday use. We are pleased to hear that many aspects of the phone have felt top-notch for you. However, we understand that having to replace the inner screen several times within a year is a serious concern.
The main display has been redesigned to be thinner and lighter while still being stronger. This enhancement was achieved by incorporating a titanium plate layer. Additionally, the Ultra-Thin Glass (UTG) has been made 50% thicker, making the display more durable.
Our goal is not only to drive innovation but also to ensure the durability of our products. Insights like yours help us enhance our offerings and continue innovating. We appreciate your candid feedback about your experience. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
AI entertainment powerhouse in your pocket!
on June 29, 2026
Posted by: DeathmetalOs
[This review was collected as part of a promotion.] A.I. entertainment powerhouse, we gotta love the Z Fold 7! Old tv shows look great on this device and i love the AI features that are super helpful! Like AI select, whenever i need to copy a text on a webpadge or an app that doesnt let me select the text to copy, ai select lets me do that and more! Along with audio eraser which helps erase unwanted high pitch background noise in a video, as well as the creative studio that lets me create pictures from text or a sketch i make! I genuinely use this device everyday and for everything. It has replaced my laptop completely! The Z Fold 7 gives me so much options and features that ive never seen in a phone and that ive wished was in a phone. I am so honored to have been able to buy a z fold 7, it has made my life so much better because of how i like to spend my time! Thank you samsung for existing!:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful design, features and with large a scree
on June 29, 2026
Posted by: DBurn2g
[This review was collected as part of a promotion.] This phone is so awesome. It has all the latest feature. Beautiful and bold design. Plus, it has a beautiful nd large screen. Its like a tablet on demand but you still can have a regular size phone. The screen is just as vibrate and clear as a standard phone. Galaxy AI works beautifully with it as well. This fingerprint button doubles as the Galaxy AI button. I would chose this phone again and again. Samsung always gets it right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect foldable
on June 29, 2026
Posted by: FlytRN
[This review was collected as part of a promotion.] This device is perfect for me. I am an RN that flies in helicopters and this phone comes in handy when I need to chart and verify treatment for my patients. Galaxy AI also comes in handy for summarizing trameatment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 7 is beyond amazing... everyone comments
on June 29, 2026
Posted by: rphphd
[This review was collected as part of a promotion.] Everywhere I go people notice how beautiful and functional my Fold 7 phone is and they always ask if it's a tablet. The Samsung UI is super powerful and flexible sun options that I like like the side menu drawer and app selection couldn't be easier with multiple ways to get to your favorite apps. The settings are vast and the setting search makes it easy to get to the exact setting you want to modify.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great foldable phone!
on June 29, 2026
Posted by: TheGalaxyGuru
[This review was collected as part of a promotion.] I believe this OS has the potential to have really good optimization when the Galaxy Ai features become more advanced. The foldable is unique and very light.
Pros - bigger screen when unfolded
Bigger when closed from previous folds
Light
Pros - bigger screen when unfolded
Bigger when closed from previous folds
Light
Cons - cameras needs updating
Battery needs to be bigger
Wider in hand. Still to narrow
No s pen support
Battery needs to be bigger
Wider in hand. Still to narrow
No s pen support
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hey there TheGalaxyGuru,
The Galaxy Z Fold7 features a lightweight design, a larger cover screen, and a spacious unfolded display that enhances multitasking and entertainment. We appreciate that the updated size and feel of the device stand out compared to earlier Fold models. Your feedback regarding the camera, battery capacity, width, and the absence of S Pen support highlights areas where you would like the experience to be even more complete. Thank you for sharing your feedback with Samsung Galaxy.
-Ty
Samsung Support
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Samsung Community
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Facebook
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The Galaxy Z Fold7 features a lightweight design, a larger cover screen, and a spacious unfolded display that enhances multitasking and entertainment. We appreciate that the updated size and feel of the device stand out compared to earlier Fold models. Your feedback regarding the camera, battery capacity, width, and the absence of S Pen support highlights areas where you would like the experience to be even more complete. Thank you for sharing your feedback with Samsung Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US