Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,198 Reviews)
Rating breakdown 7,198 reviews
5 Stars
5,927
4 Stars
938
3 Stars
184
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Mich Yen
from PHILA PA
Expertise:Intermediate
Verified Purchase:Yes
Using this phone about 2 weeks. Great phone. But it has been getting hot. Planning on contacting Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, December 17, 2025
Hi Mich Yen,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is built to deliver strong performance for multitasking, streaming, and productivity, featuring advanced processing within a sleek foldable design. Your comments on device warmth provide useful insight into how performance and usage habits interact during daily use. We appreciate your time in sharing your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is built to deliver strong performance for multitasking, streaming, and productivity, featuring advanced processing within a sleek foldable design. Your comments on device warmth provide useful insight into how performance and usage habits interact during daily use. We appreciate your time in sharing your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Lilly
from Bronx, NY
Verified Purchase:Yes
I am obsessed with this phone. You will not regret
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hi Lilly,
Thank you for sharing your excitement about the Galaxy Z Fold7. That sense of connection highlights how seamlessly this device fits into daily life. Designed to boost productivity, entertainment, and creativity, the Galaxy Z Fold7 continues to make a lasting impression on users who embrace foldable innovation. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your excitement about the Galaxy Z Fold7. That sense of connection highlights how seamlessly this device fits into daily life. Designed to boost productivity, entertainment, and creativity, the Galaxy Z Fold7 continues to make a lasting impression on users who embrace foldable innovation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jgccxyz
from Indianapolis
Expertise:Expert
Verified Purchase:Yes
I just hate how much it wobbles when on a desk or table. Everything else is great.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best fold yet
on December 9, 2025
Posted by: Marker
The thinnest and best fold yet. The bevel is barely visible in the newest innovation of the Z series phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Marlton, NJ
Expertise:Expert
Verified Purchase:Yes
Much thinner than previous folds. Batter is better, but still not ideal. Slightly wider screen is great, but still would like wider as I use the outside screen 95% of the time. Overall it's a great phone . :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 7, 2026
Hey Chris H,
Thank you for sharing your experience with the Galaxy Z Fold7. A slimmer profile and a more refined display design can significantly enhance daily usability. It's wonderful to learn how the wider outer screen improved convenience while maintaining the distinctive foldable experience. The Galaxy Z Fold7 successfully combines portability, performance, and innovation within a sleek form. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. A slimmer profile and a more refined display design can significantly enhance daily usability. It's wonderful to learn how the wider outer screen improved convenience while maintaining the distinctive foldable experience. The Galaxy Z Fold7 successfully combines portability, performance, and innovation within a sleek form. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Andy
from Newyork
Expertise:Intermediate
Verified Purchase:Yes
So far no problem with the phone. great display quick on line. And not to bulky. Wish it was cheaper that's all.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Never going back to a normal smartphone!
on December 8, 2025
Posted by: Pancho
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is hands-down the best phone I’ve ever owned. The huge display is incredible it feels like carrying a tablet in my pocket. Watching videos, gaming, and multitasking all look and feel amazing on the bigger screen.
But what really surprised me are the AI features. They make everything smoother and smarter from writing help, to instant summaries, to improved camera processing, to split screen suggestions that actually make sense. It really feels like the phone is working with me, not just for me.
Performance is fast, the build feels premium, and the hinge is the strongest and smoothest so far. If you’ve ever thought about switching to a Fold, this is the generation that gets everything right.
Value
5
Response from Samsung USBy R&R, January 7, 2026
Howdy Pancho,
Thanks for sharing your detailed experience with the Galaxy Z Fold7. The expansive display and foldable design create new opportunities for enjoying content, multitasking, and staying productive. It’s inspiring to hear how Galaxy AI features enhance daily interactions, making tasks more intuitive and smoother. The Galaxy Z Fold7 highlights Samsung’s ongoing leadership in foldable technology and high-end performance. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
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Thanks for sharing your detailed experience with the Galaxy Z Fold7. The expansive display and foldable design create new opportunities for enjoying content, multitasking, and staying productive. It’s inspiring to hear how Galaxy AI features enhance daily interactions, making tasks more intuitive and smoother. The Galaxy Z Fold7 highlights Samsung’s ongoing leadership in foldable technology and high-end performance. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Best zfold yet
on December 7, 2025
Posted by: Zfoldaddict
[This review was collected as part of a promotion.] I bought the zfold 7 using my Samsung app. It was a great promotion pre order offer to upgrade from a Samsung Z fold 5. So convenient and fast to use the app. I bought this phone for my wife. She is very happy with it. We had the zfold5 for around 2 years and she loved that phone as well. The only reason we did the upgrade was because the screen was showing signs of wear and a little bubbling was apparent on the fold. Even though we could have used the warranty to fix it for free, we decided not to and opted to upgrade. Other than that no complaints whatsoever. My toddler dropped it a whole bunch of times but the carbon fiber case was a true protector.
The other most useful tech that she loves to use is talking to the phones AI, it is great help for finding answers to any questions, finding products and comparisons, and current sales and services.
Last but not least I should say that the zfold 7 is holding up very well since we bought it more than six months ago. The screen is still brand new and my toddler is still abusing it. Thanks samsung for making such a great phone. We will definitely upgrade to the trifold when it comes out next year. Can not wait, hurry up.
The other most useful tech that she loves to use is talking to the phones AI, it is great help for finding answers to any questions, finding products and comparisons, and current sales and services.
Last but not least I should say that the zfold 7 is holding up very well since we bought it more than six months ago. The screen is still brand new and my toddler is still abusing it. Thanks samsung for making such a great phone. We will definitely upgrade to the trifold when it comes out next year. Can not wait, hurry up.
Value
5
Written by a customer while visiting Samsung US