Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,195 Reviews)
Rating breakdown 7,195 reviews
5 Stars
5,924
4 Stars
938
3 Stars
184
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Dorthea
Verified Purchase:Yes
It is a nice phone. Lightweight. Has a lot of features to explore and learn.
Response from Samsung USBy R&R, December 17, 2025
Hello Dorthea,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Designed to be lightweight while delivering powerful performance, this device opens up new ways to multitask, explore features, and enjoy immersive content on a larger display. Your experience highlights the curiosity and discovery that come with Galaxy foldable innovation. We appreciate you sharing your experience and thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Designed to be lightweight while delivering powerful performance, this device opens up new ways to multitask, explore features, and enjoy immersive content on a larger display. Your experience highlights the curiosity and discovery that come with Galaxy foldable innovation. We appreciate you sharing your experience and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami, Fl
Expertise:Beginner
Verified Purchase:Yes
Galaxy Z Fold 7 is amazing so far. Still learning to use it. Thank you, Samsung.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hi Antonio,
Thank you for sharing your experience with the Galaxy Z Fold7. Discovering new features is part of what makes using the Z Fold7 engaging and rewarding over time. We appreciate your feedback and thank you for choosing Samsung.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Discovering new features is part of what makes using the Z Fold7 engaging and rewarding over time. We appreciate your feedback and thank you for choosing Samsung.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Deshun Faine
from Barstow, CA
Expertise:Intermediate
Verified Purchase:Yes
The Fold 7 ahs been the pioneer we been waiting for. It's a marvelous creation that desires praise.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 4, 2026
Hey there Deshun Faine,
We're glad the Galaxy Z Fold7 has a place in your tech lineup. When design and function come together like this, great results follow. Thank you for your support. Thank you for standing strong with Samsung.
-Ty
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We're glad the Galaxy Z Fold7 has a place in your tech lineup. When design and function come together like this, great results follow. Thank you for your support. Thank you for standing strong with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Joe F
from New orleans, la
Expertise:Expert
Verified Purchase:Yes
Only had the phone for 7 days before the inside screen broke. I was excited about getting it. Very disappointed that is so fragile. Guess I'll be keeping my S24 ultra.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 16, 2025
Hi there Joe F,
Thank you for sharing your experience with the Galaxy Z Fold7. This device combines advanced foldable design with immersive display technology. We value your feedback on screen performance, helping us focus on ongoing innovation to improve durability and long-term reliability across the Fold series. Please note, Samsung products are covered against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also purchase additional coverage through Samsung Care+ on eligible devices for extended protection and support. For eligible devices, coverage can be added via Samsung Care+. We encourage you to contact our Samsung Support Team to learn about your warranty options. More details about our partnership with uBreakiFix are available, which may be a nearby repair location offering same-day service if available. Thank you for being part of the Samsung family and for your valuable feedback.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. This device combines advanced foldable design with immersive display technology. We value your feedback on screen performance, helping us focus on ongoing innovation to improve durability and long-term reliability across the Fold series. Please note, Samsung products are covered against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also purchase additional coverage through Samsung Care+ on eligible devices for extended protection and support. For eligible devices, coverage can be added via Samsung Care+. We encourage you to contact our Samsung Support Team to learn about your warranty options. More details about our partnership with uBreakiFix are available, which may be a nearby repair location offering same-day service if available. Thank you for being part of the Samsung family and for your valuable feedback.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I don't like the fact that my credit card was char
on December 15, 2025
Posted by: Lukman
from Chicago
Expertise:Beginner
Verified Purchase:Yes
I did not fully understand the meaning of trading credit
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Diana Lyn
from Salt Lake City, UT
Expertise:Intermediate
Verified Purchase:Yes
Wow! I have had the other Folds and the 7 is definitely much better with so many added features! Love love love it!
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 19, 2025
Hey there Diana Lyn,
Thank you for sharing your excitement around the Galaxy Z Fold7. Building on the strengths of previous Fold generations the Fold7 delivers refinements that elevate the experience even further. We appreciate your feedback and thank you for being part of the Samsung family.
-Ty
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Thank you for sharing your excitement around the Galaxy Z Fold7. Building on the strengths of previous Fold generations the Fold7 delivers refinements that elevate the experience even further. We appreciate your feedback and thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest Phone I've Ever Owned
on December 13, 2025
Posted by: PizzaVeet
[This review was collected as part of a promotion.] Forget about the outstanding Galaxy AI features, this phone is the phone to end all phones. I have a full blown tablet in my pocket at any given moment. My mind still explodes every time I open this phone. My smart phone FOLDS OPEN. I repeat... my smart phone...folds open. I still cant believe it.
I use this phone quite a bit for gaming. Its quite literally perfect for it. If you have an appreciation for cutting edge technology, and have a need to be playing video games wherever you are, this phone is a no-brainer.
Value
5
Response from Samsung USBy R&R, December 19, 2025
Hi there PizzaVeet,
Thank you for sharing such an enthusiastic experience with the Galaxy Z Fold7. The ability to unfold a full tablet experience from a pocket-sized device continues to redefine what a smartphone can be. We appreciate your insight and thank you for choosing Samsung.
-Ty
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Thank you for sharing such an enthusiastic experience with the Galaxy Z Fold7. The ability to unfold a full tablet experience from a pocket-sized device continues to redefine what a smartphone can be. We appreciate your insight and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Danny
from Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Galaxy Z fold 4 and it is a major upgrade. The crease is a lot less noticable. The battery lasts a lot longer. The phone is much thinner, and the outer screen is much bigger. Very much worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US