Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,075 Reviews)
Open Ratings Snapshot
Rating breakdown 7,075 reviews
5 Stars
5,827
4 Stars
919
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
Amazing Phone!!!
on June 29, 2026
Posted by: Kacaroto13
[This review was collected as part of a promotion.] What an amazing phone, came from S24 Ultra... Phone feels like a regular phone but with a bigger an amazing screen 😄. Can't wait for the Fold 8 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Actually Lightweight and of excellent quality, wit
on June 29, 2026
Posted by: KA2013
[This review was collected as part of a promotion.] It's lightweight and of excellent quality, with a clear display. It's a great, high-quality product. I recommend this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my 7 fold
on June 29, 2026
Posted by: Galtguy
[This review was collected as part of a promotion.] I love my fold 7 its my 6th one I just upgraded each time. Samsung stands behind there phones. I love the technology and all the services that's offered. I would not buy any other phone. I have always had Samsung. I say buy it. Try it then love it. Samsung is and has the best products in the world.. my phone proves that every day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on June 29, 2026
Posted by: Noodles
[This review was collected as part of a promotion.] The phone works great and love the fact I can run multiple apps at the same time. The Galaxy AI is very helpful as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Foldable I've Ever Used
on June 29, 2026
Posted by: Jasq95
[This review was collected as part of a promotion.] I've been extremely impressed with the Galaxy Z Fold7. The larger foldable display makes multitasking, watching videos, and browsing the web much more enjoyable than on a regular phone. It's surprisingly thin, comfortable to hold, and feels premium in every way.
Galaxy AI has become one of my favorite features. I use it to summarize web pages, improve my writing, edit photos, and quickly search for information, which saves me a lot of time throughout the day. The performance is fast and smooth, and switching between multiple apps is effortless.
The cameras take excellent photos, the battery easily lasts me through the day, and the overall software experience is polished. Whether I'm using it for work, entertainment, or everyday tasks, the Galaxy Z Fold7 has exceeded my expectations. I highly recommend it to anyone looking for the best foldable smartphone available.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
pretty good.. but..!!
on June 29, 2026
Posted by: kmendez101
[This review was collected as part of a promotion.] No all apps work perfectly with this phone in tablet mode.
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 22, 2026
Hola kmendez101,
Thank you for your review on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a spacious tablet display, smooth multitasking, and a flexible design that makes everyday use more versatile. It is good to hear that the overall experience has been pretty solid. Some apps not displaying perfectly in tablet mode can interrupt the seamless experience you expect from a foldable device. Thank you for sharing your experience with Samsung.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not a good model. I loved my fold 6
on June 29, 2026
Posted by: June3rd
[This review was collected as part of a promotion.] I currently have the note 7 and I don't like it. I have missed messages, unable to get other things that I had before I upgraded to the note 7 overall I don't like it..hopefully the note 8bis better
Value
1 out of 5
1
Response from Samsung USBy R&RJuly 2, 2026
Hello there June3rd,
Thank you for reaching out and sharing your experience with your device. The Galaxy Z Fold7 combines a large immersive display, easy multitasking, and useful Galaxy AI features into one flexible device. Since you enjoyed your previous Fold6, it's important to know that this upgrade has not met your expectations. Missing messages and losing features that you relied on can significantly impact your daily use, and your feedback about the Z Fold7 is valuable to us. Thank you for being part of the Samsung family.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Galaxy Z Fold 7
on June 29, 2026
Posted by: Fdiidybangbang
[This review was collected as part of a promotion.] I LOVE MY GALAXY Z FOLD 7 IT IS LIKE HAVING A PHONE AND A COMPUTER (TABLET) WITH ME WHERE EVER I GO. FAVORITE PHONE EVER. CAMERAS EXCELLENT, USE TO WATCH VIDEOS AND LISTEN TO MUSIC. DOWNLOADS ARE PERFECT.... THANK YOU FRED
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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