Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,246 Reviews)
Open Ratings Snapshot
Rating breakdown 4,246 reviews
5 Stars
3,586
4 Stars
478
3 Stars
96
2 Stars
21
1 Star
65
88%of customers recommend this product. 
(
442 out of 502
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
Great way to unfold the phobe
on September 10, 2025
Posted by: DaHari
[This review was collected as part of a promotion.] Great phone that acts as tablet and all the Galaxy AI features are optimized to work with both the screens! 🤩📱✨ #Phone #Tablet #GalaxyAI #Features #Screens
Value
5 out of 5
5
Response from Samsung USBy R&R TeamSeptember 10, 2025
Thank you so much for your awesome review of the Galaxy Z Fold7, DaHari! We're excited to see how much you're enjoying its dual functionality as both a phone and a tablet. It’s great to know that you’re finding the Galaxy AI features useful on both screens! Have you had a chance to try out the Camera and screen-sharing features with Gemini? It’s a great way to get help and answers right when you need them. You can share what’s on your screen or even point your camera at something, like an icon. Gemini can recognize it and explain what it does, making it super helpful for exploring your device. We really appreciate your feedback, and if you have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the flexibility of my new Z Fold 7
on September 10, 2025
Posted by: BillFromMilwaukee
Verified Purchase:Yes
Counterintuitively, it may be too thin. The lens sticking out makes it wobbly even in a case.
I love the fact I no longer need to carry both my eReader and my phone. When open, it replaces my Kindle.
Response from Samsung USBy R&R TeamSeptember 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Bill! We’re glad to see that you appreciate its convenience, combining the features of an eReader and phone in one device. The Galaxy Z Fold7 is perfect for reading. Whether folded or unfolded, it truly exceeds expectations. With its expanded 21:9 Cover screen, it is easier to hold than ever, and the Main Screen spans an impressive 8 inches, giving you the most expansive screen on a Galaxy phone. We hope you continue to have a great experience with your Z Fold7. If you have any questions or concerns, feel free to reach out to us at Samsung Support. Happy reading! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fabulous
on September 13, 2025
Posted by: SSSandhu
from Clovis CA
Expertise:Expert
Verified Purchase:Yes
New sleek design, light weight, more battery life,
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Design, Middle of the Road Battery
on September 15, 2025
Posted by: Dalast1woke
[This review was collected as part of a promotion.] Like the title entails: Great Design, Middle-of-the-Road Battery. Coming from the Z Fold 5 and the Z Fold 6, the device is far better in hand, which is great for out-screen typing. The software is always fine, although I would like to see more software enhancements. Samsung often releases software and never revisits it unless they are removing software. I really like the Galaxy AI with the ability to edit images. The AI rewrite can be frustrating. It often refuses to work and makes comments about inappropriate language when inappropriate language wasn't used. But if it's going to be a tool that is going to be bundled in the device, it should work regardless, like all other AI solutions. The battery is meh; not bad, but not good. It's good enough to last you a workday. And one of the worst aspects of the device is the charging. Additionally, I hate that they removed the S Pen. I do not appreciate their justification. I don't like the excuse to cut a feature then gaslight customers to make them feel they don't use the product. I feel this could have been handled better.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is very innovative
on September 15, 2025
Posted by: Loxzero
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is light years ahead of the competition. What sets it apart most is the level of customization—it practically allows you to design your own multitasking experience. With its dual-screen functionality, seamless app integration, and advanced tool customization, productivity reaches a whole new level.
The display is absolutely beautiful, and the refined design makes it noticeably less bulky than its predecessor. Samsung also nailed the intuitive AI capabilities, which make navigating and optimizing the phone feel effortless. Whether you’re using it for business or everyday consumer needs, the Fold 7 adapts to you perfectly.
Overall, this phone is an incredible achievement. My only “wish list” improvements would be the inclusion of an S Pen and perhaps a few additional color options to match personal style. Still, even as it stands, the Galaxy Z Fold 7 is hands down one of the best devices you can own today.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone this is my third one
on September 15, 2025
Posted by: Cheflove
[This review was collected as part of a promotion.] The ai on this phone is the best better than I phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Quality Product
on September 15, 2025
Posted by: Biggie
[This review was collected as part of a promotion.] Had previous models of device, new upgrades and features just make the product better. Only negative is over time main screen will crease badly.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is awesome love the multitasking
on September 15, 2025
Posted by: MultitaskingFan
[This review was collected as part of a promotion.] With the multitasking I can see 3 apps at the same time and be more efficient. Love the screen too, can see my favorite series in streaming
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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