Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,188 Reviews)
Rating breakdown 7,188 reviews
5 Stars
5,918
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: DanielR
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Got this for my wife and she absolutely loves it. Really great for those of us who have reached middle age 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hi DanielR,
Thank you for sharing your experience with the Galaxy Z Fold 7. It’s great to hear that your wife is enjoying her gift and that it’s working well for her. The main screen on the Z Fold 7 makes viewing easier and navigation smoother, allowing her to see everything without needing to zoom in completely. Its intuitive design and slim frame make it easy for her to incorporate it into her daily routine. We appreciate your feedback and thank you for your review!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. It’s great to hear that your wife is enjoying her gift and that it’s working well for her. The main screen on the Z Fold 7 makes viewing easier and navigation smoother, allowing her to see everything without needing to zoom in completely. Its intuitive design and slim frame make it easy for her to incorporate it into her daily routine. We appreciate your feedback and thank you for your review!
-Ty
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Written by a customer while visiting Samsung US
Posted by: J Hermance
from Whitehall, NY
Expertise:Beginner
Verified Purchase:Yes
Absolutely love my Samsung Fold 7! Screens work as they should, battery life lasts a long time, fast charging, quality cameras, overall a really amazing phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hey J Hermance,
Thank you for your wonderful feedback on your Galaxy Z Fold 7. We are thrilled that you have had the opportunity to enjoy the crisp display, experience the more reliable battery, and capture moments with the high-quality camera system, the best introduced in the Z Fold series. Every detail has been crafted to deliver a premium, reliable mobile experience. We appreciate you being a part of the Samsung ecosystem.
-Ty
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Thank you for your wonderful feedback on your Galaxy Z Fold 7. We are thrilled that you have had the opportunity to enjoy the crisp display, experience the more reliable battery, and capture moments with the high-quality camera system, the best introduced in the Z Fold series. Every detail has been crafted to deliver a premium, reliable mobile experience. We appreciate you being a part of the Samsung ecosystem.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ricky via Nashville
from Nashville TN
Expertise:Intermediate
Verified Purchase:Yes
After have 2 Galaxy folds before this one, I knew I liked the brand/model, but this one is definitely the fastest and best. With a bigger screen and super rapid processing, definitely a purchase without buyer's remorse.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, February 27, 2026
Howdy Ricky via Nashville,
Upgrading through the Fold lineup really shows how far the technology has progressed. Galaxy Z Fold7 brings refined speed, a larger immersive display, and powerful processing that enhances multitasking and entertainment. We are glad it feels like the best yet. Thank you for being a Samsung customer.
-Ty
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Upgrading through the Fold lineup really shows how far the technology has progressed. Galaxy Z Fold7 brings refined speed, a larger immersive display, and powerful processing that enhances multitasking and entertainment. We are glad it feels like the best yet. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Leroy
from Suffolk, VA
Expertise:Expert
Verified Purchase:Yes
My fold 7 is amazing, and I haven't even scratched the surface of its capabilities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 19, 2026
Hey Leroy,
Thank you for sharing your experience with your Galaxy Z Fold 7. It's exciting to hear that you are still discovering new ways to utilize its advanced features, such as Galaxy AI, and taking advantage of its cross-functionality, which allows you to perform tasks across multiple apps. Designed for creativity, productivity, and exploration, the Z Fold 7 continues to offer more over time. We appreciate your choice of Samsung!
-Ty
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Thank you for sharing your experience with your Galaxy Z Fold 7. It's exciting to hear that you are still discovering new ways to utilize its advanced features, such as Galaxy AI, and taking advantage of its cross-functionality, which allows you to perform tasks across multiple apps. Designed for creativity, productivity, and exploration, the Z Fold 7 continues to offer more over time. We appreciate your choice of Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Andrew
Verified Purchase:Yes
I find it a massive upgrade over the fold 6. The camera is much improved. The phone is much thinner and lighter. Battery could be improved, hence, the 4 star rating.
Response from Samsung USBy R&R, December 26, 2025
Hey there Andrew,
Thank you for sharing your experience with the Galaxy Z Fold7. The slim design, lighter weight, and upgraded camera highlight Samsung’s ongoing innovation in foldable technology. Your feedback shows how improvements in performance and battery life impact overall satisfaction. We value your input and thank you for being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The slim design, lighter weight, and upgraded camera highlight Samsung’s ongoing innovation in foldable technology. Your feedback shows how improvements in performance and battery life impact overall satisfaction. We value your input and thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
LESS THAN A MONTH, phone died. WILLNOT CHARGE.
on December 25, 2025
Posted by: BUDS4JESUS
Verified Purchase:Yes
I THINK I GOT A DEFECTIVE PHONE. IT WILL NOT CHARGE. HAD PROBLEMS WITH PEOPLE HEARING ME AS WELL. PLEASE ADVISE.
Features
1
Response from Samsung USBy R&R, December 26, 2025
Hello there BUDS4JESUS,
Thank you for sharing your experience with the Galaxy Z Fold7. Reliable charging and clear communication are vital for daily smartphone use. If you notice issues with charging or connections, make sure your device’s software is current. Refer to the article link below for instructions on updating your phone. Samsung products are protected against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also opt for additional coverage through Samsung Care+, which offers extended protection and support on eligible devices. Your feedback emphasizes the importance of key features in building confidence. We appreciate your time in sharing your experience and thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. Reliable charging and clear communication are vital for daily smartphone use. If you notice issues with charging or connections, make sure your device’s software is current. Refer to the article link below for instructions on updating your phone. Samsung products are protected against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also opt for additional coverage through Samsung Care+, which offers extended protection and support on eligible devices. Your feedback emphasizes the importance of key features in building confidence. We appreciate your time in sharing your experience and thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Mohammad Nadreen
from Miami , Fl.
Expertise:Intermediate
Verified Purchase:Yes
I like the phone specially the inner display and the capability to do multi tasking , unfortunately for me , the front main display I was disappointed to see it much smaller than what I expect , so every time I want to text or reply fast without unfolding the phone I struggle to do that, I used to have the S23 Ultra which I traded it for Z fold , I never had that issue. The battery dies fast maybe lasts one day and couple of hours and I'm not a heavy user. so to me that's disappointing. I want to be able to use the phone at least 2 days before I need to charge it . Also when I video chat the phone gets hot , I never had this issue before.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, December 26, 2025
Greetings Mohammad Nadreen,
Thank you for sharing your detailed experience with the Galaxy Z Fold7. The large inner screen allows for multitasking, while the Cover Screen offers quick access. Its purpose is to provide a preview, maintaining full mobile functionality, but the real experience starts when the device is fully unfolded. For operating the Cover Screen, please review the online article linked below. Regarding battery life, it primarily depends on how you optimize your device, such as adjusting modes and reducing brightness. Learn more about these tips by reading the provided online article. Your feedback highlights how usage habits affect the foldable experience. We appreciate your part in the Samsung community and your valuable insights!
-Ty
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Thank you for sharing your detailed experience with the Galaxy Z Fold7. The large inner screen allows for multitasking, while the Cover Screen offers quick access. Its purpose is to provide a preview, maintaining full mobile functionality, but the real experience starts when the device is fully unfolded. For operating the Cover Screen, please review the online article linked below. Regarding battery life, it primarily depends on how you optimize your device, such as adjusting modes and reducing brightness. Learn more about these tips by reading the provided online article. Your feedback highlights how usage habits affect the foldable experience. We appreciate your part in the Samsung community and your valuable insights!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Ash A
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Z Fold 7 truly feels like the most refined foldable Samsung has ever made. From the moment you unfold it, you can tell this device is built for people who want power, productivity, and luxury in one sleek package.
The design is noticeably slimmer and lighter than previous generations, making it far more comfortable to use one-handed when folded and incredibly immersive when opened. The hinge feels smooth and sturdy, and the crease is less noticeable than ever—Samsung has clearly perfected the foldable experience.
Performance is where the Z Fold 7 really shines. Apps open instantly, multitasking is effortless, and switching between screens feels seamless. Whether you’re running multiple apps side by side, watching videos on the expansive inner display, or editing documents on the go, the Fold 7 handles everything without a hiccup. It genuinely replaces the need for both a phone and a tablet.
The display quality is stunning. Colors are vibrant, text is crisp, and the large inner screen makes streaming, reading, and gaming an absolute pleasure. The outer screen is also perfectly sized now, making quick tasks like texting or scrolling far more convenient than before.
Battery life is solid for a device this powerful, easily lasting through a full day of heavy use, and the cameras deliver consistently sharp, high-quality photos that rival flagship smartphones.
Overall, the Samsung Galaxy Z Fold 7 feels like a mature, polished foldable that finally strikes the perfect balance between innovation and everyday usability. If you’re looking for a premium device that stands out and truly enhances how you use your phone, the Z Fold 7 is worth every bit of the hype.
The design is noticeably slimmer and lighter than previous generations, making it far more comfortable to use one-handed when folded and incredibly immersive when opened. The hinge feels smooth and sturdy, and the crease is less noticeable than ever—Samsung has clearly perfected the foldable experience.
Performance is where the Z Fold 7 really shines. Apps open instantly, multitasking is effortless, and switching between screens feels seamless. Whether you’re running multiple apps side by side, watching videos on the expansive inner display, or editing documents on the go, the Fold 7 handles everything without a hiccup. It genuinely replaces the need for both a phone and a tablet.
The display quality is stunning. Colors are vibrant, text is crisp, and the large inner screen makes streaming, reading, and gaming an absolute pleasure. The outer screen is also perfectly sized now, making quick tasks like texting or scrolling far more convenient than before.
Battery life is solid for a device this powerful, easily lasting through a full day of heavy use, and the cameras deliver consistently sharp, high-quality photos that rival flagship smartphones.
Overall, the Samsung Galaxy Z Fold 7 feels like a mature, polished foldable that finally strikes the perfect balance between innovation and everyday usability. If you’re looking for a premium device that stands out and truly enhances how you use your phone, the Z Fold 7 is worth every bit of the hype.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US