Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,188 Reviews)
Rating breakdown 7,188 reviews
5 Stars
5,918
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Dogtorbrown
from Orlando, FL.
Expertise:Intermediate
Verified Purchase:Yes
The only thing that I want for this phone, is the S-Pen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 27, 2026
Hiya Dogtorbrown,
Thank you for sharing this. Galaxy Z Fold7 delivers powerful productivity and an immersive display, and we understand how features like S Pen compatibility can enhance that even further for certain users. Feedback like this helps shape future enhancements. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing this. Galaxy Z Fold7 delivers powerful productivity and an immersive display, and we understand how features like S Pen compatibility can enhance that even further for certain users. Feedback like this helps shape future enhancements. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Used
on December 27, 2025
Posted by: Drywater2k
from Tyler, Texas
Expertise:Expert
The best phone I've ever had. Was a Google Pixel user but I switched over to Samsung a few years back. I have been a longtime Samsung user since, started with the S23 Ultra, S24 Ultra, Z Fold6 (previous favorite phone), S25 Ultra, and now the Fold7. Simply a great user experience. The front screen is bright and vibrant. I use the front screen about 80% of the time. When I use the unfolded phone, it is a joy and an awesome media consumption tablet. I do not notice the crease. I also do not miss the S-Pen, which I very rarely used in every other Samsung phone. The camera is on par with the S25 Ultra. The battery is good. One feature that I truly love is its bluetooth functionality with third party apps like RingCentral, which I use for work. I am able to answer that directly from my car bluetooth controls without having to fumble around on the phone. 100% recommend. Also recommend getting the Spigen case for it. Very sturdy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hello and thank you Drywater2k
We’re excited that you’re enjoying your Galaxy Z Fold7! Designed with intention, it beautifully complements your lifestyle. With a wider display and more screen area than ever before, we appreciate your choice of innovation with Samsung. Thank you for being a valued customer!
-Ty
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We’re excited that you’re enjoying your Galaxy Z Fold7! Designed with intention, it beautifully complements your lifestyle. With a wider display and more screen area than ever before, we appreciate your choice of innovation with Samsung. Thank you for being a valued customer!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Brianepwings
from Michigan
Verified Purchase:Yes
Phone has plenty of storage and power to do anything you need. Great display and video quality. Playing games on the large screen is amazing. Love the option to use as a regular phone on the outside screen.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 27, 2026
Hi Brianepwings,
The Galaxy Z Fold7's versatility is what sets it apart. With its spacious inner display combined with a practical outer screen, it provides flexibility for gaming, streaming, and everyday tasks. We are glad to hear that the performance and storage are meeting your needs. Thank you for being a Samsung customer.
-Ty
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The Galaxy Z Fold7's versatility is what sets it apart. With its spacious inner display combined with a practical outer screen, it provides flexibility for gaming, streaming, and everyday tasks. We are glad to hear that the performance and storage are meeting your needs. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Sunny
from New jersey
Verified Purchase:Yes
It's great price and great phone exallnt experience love ❤️ this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 5, 2026
Hey Sunny,
Thank you for your wonderful feedback! Devices like the Galaxy Z Fold7 thrive because of amazing users like you. We’re honored to have you on this journey. Discover more with Galaxy. Thank you for choosing Samsung as your preferred brand.
-Ty
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Thank you for your wonderful feedback! Devices like the Galaxy Z Fold7 thrive because of amazing users like you. We’re honored to have you on this journey. Discover more with Galaxy. Thank you for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
ZF7
on December 26, 2025
Posted by: RobJ
Main screen needs to be wider, so that larger screen doesn't need to be accessed as much. This causes the phone's hinges to wear too soon
Response from Samsung USBy R&R, December 29, 2025
Hi RobJ,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The foldable design is created to balance portability with a large inner display, offering flexibility based on how the device is used throughout the day. Your insight emphasizes how different display preferences influence individual experiences with foldable technology. Thank you for being part of the Samsung journey and for sharing your perspective.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The foldable design is created to balance portability with a large inner display, offering flexibility based on how the device is used throughout the day. Your insight emphasizes how different display preferences influence individual experiences with foldable technology. Thank you for being part of the Samsung journey and for sharing your perspective.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Long Island, New York
Expertise:Intermediate
Verified Purchase:Yes
Major improvements in thickness and weight from the previous version. No improvement at all in battery length
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, February 19, 2026
Hey Sandy,
Thank you for sharing your experience with the Galaxy Z Fold 7. We're pleased to hear that you are enjoying its slimmer, lighter design and improved portability. Each generation is designed to balance performance, power, and innovation for everyday use. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. We're pleased to hear that you are enjoying its slimmer, lighter design and improved portability. Each generation is designed to balance performance, power, and innovation for everyday use. We appreciate your involvement in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Dmitry P
from FL
Expertise:Expert
Verified Purchase:Yes
Love the build, screen, durability and features, great product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Thanks for the review, Dmitry P,
We’re thrilled to hear that you’re enjoying your Galaxy Z Fold7. The slimmer design, larger and more immersive display, and enhanced Galaxy AI features are some of our favorite improvements as well. We’re glad it’s enhancing your daily routine. Stay inspired with Samsung.
-Ty
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We’re thrilled to hear that you’re enjoying your Galaxy Z Fold7. The slimmer design, larger and more immersive display, and enhanced Galaxy AI features are some of our favorite improvements as well. We’re glad it’s enhancing your daily routine. Stay inspired with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gypsy
from San Antonio, Texas
Expertise:Expert
Verified Purchase:Yes
This is Absolutely the best Fold yet !! Sleek and Extremely Powerful and It rivals most Notebooks !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 20, 2026
Hiya Gypsy,
Thank you for your enthusiastic feedback on the Galaxy Z Fold7. We are thrilled to hear that you are enjoying its powerful performance and multitasking capabilities. Designed to blur the line between phone and workstation, the Fold7 offers a truly immersive experience. We appreciate your choice of Samsung.
-Ty
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Thank you for your enthusiastic feedback on the Galaxy Z Fold7. We are thrilled to hear that you are enjoying its powerful performance and multitasking capabilities. Designed to blur the line between phone and workstation, the Fold7 offers a truly immersive experience. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US