Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,188 Reviews)
Rating breakdown 7,188 reviews
5 Stars
5,918
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Gregory
from VA
Expertise:Intermediate
Verified Purchase:Yes
For some reason the Fold 7 will not connect to my Ring wearable which is less than a year old. The wearable software worked perfect on my Galaxy Fold 5 it even worked with my Galaxy 6 watch, but not with the Fold 7. I'm really not happy.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, December 30, 2025
Hello Gregory,
Thanks for sharing your experience comparing the Galaxy Z Fold7 with your previous devices. It’s natural to expect a smooth switch, especially when wearables have worked well for you before. If you are connecting your Galaxy Ring to a new phone, make sure to reset it first. Refer to our guide on resetting the Galaxy Ring and connecting it to another phone, linked below. That's probably why your Galaxy Ring isn’t connecting right away. If you need more help, contact our Samsung Support Team. Your feedback provides valuable insights into your daily use of wearables and demonstrates how the Galaxy ecosystem can impact your overall satisfaction. Thank you for choosing Samsung.
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
-Ty
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Thanks for sharing your experience comparing the Galaxy Z Fold7 with your previous devices. It’s natural to expect a smooth switch, especially when wearables have worked well for you before. If you are connecting your Galaxy Ring to a new phone, make sure to reset it first. Refer to our guide on resetting the Galaxy Ring and connecting it to another phone, linked below. That's probably why your Galaxy Ring isn’t connecting right away. If you need more help, contact our Samsung Support Team. Your feedback provides valuable insights into your daily use of wearables and demonstrates how the Galaxy ecosystem can impact your overall satisfaction. Thank you for choosing Samsung.
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Amber
Verified Purchase:Yes
Like the updated z fold 7. The thinness and feel works for my hands. Easy to use.
Response from Samsung USBy R&R, February 20, 2026
Hey Amber,
Thank you for your feedback. We appreciate hearing how the slim profile and balanced design of the Z Fold7 contribute to a comfortable everyday experience. With thoughtful engineering, it combines performance and ease into one refined device. Thank you for being a part of the Samsung family.
-Ty
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Thank you for your feedback. We appreciate hearing how the slim profile and balanced design of the Z Fold7 contribute to a comfortable everyday experience. With thoughtful engineering, it combines performance and ease into one refined device. Thank you for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Dave C
from CT
Expertise:Intermediate
Verified Purchase:Yes
I've had this phone for a month. The longer I have it the more I like it. After having this phone you will never want another non folding phone. Friends see this phone and are amazed with the screen. Taking selfie made easy when opening phone can be placed on any surface hands free. Use hand gestures to snap a shot. People also love they can see themselves on front screen when you snap a photo of them. The look on their face, priceless. So many benefits to list. I just love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 31, 2025
Bonjour Dave C,
Thank you for sharing such a vivid look into life with the Galaxy Z Fold7. It’s easy to picture the moments when friends pause, lean in, and react to the screen as it opens. The Galaxy Z Fold7 is designed to turn everyday actions like taking photos, multitasking, or watching content into experiences that feel effortless and a little bit magical. We appreciate you sharing your story. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing such a vivid look into life with the Galaxy Z Fold7. It’s easy to picture the moments when friends pause, lean in, and react to the screen as it opens. The Galaxy Z Fold7 is designed to turn everyday actions like taking photos, multitasking, or watching content into experiences that feel effortless and a little bit magical. We appreciate you sharing your story. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Marcy
from Nolanville, TX
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this phone. I was very, very pleased with my Z Fold5 and didn't think the phone would be so significantly better. It has been amazing to see the full screen open up and filled in. As I age, it is very important that I can easily read the text on the screen. The cameras and quality of the photos are amazing. So much greater detail in my photos. Thank you for all you hard work in producing this product.
No, I would not recommend this to a friend.
Design
5
Value
5
Response from Samsung USBy R&R, December 31, 2025
Hello there Marcy,
Thank you for sharing your insightful perspective on the Galaxy Z Fold7. Its large screen is designed to boost comfort and immersion in reading, viewing, and creating, especially with clarity that highlights the device. Camera improvements let you capture moments with depth and confidence. Galaxy AI features help enhance every captured moment, providing plenty of tools to support your creative vision. Your experience shows how thoughtful design can truly improve daily life. We appreciate you being part of the Samsung community.
-Ty
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Thank you for sharing your insightful perspective on the Galaxy Z Fold7. Its large screen is designed to boost comfort and immersion in reading, viewing, and creating, especially with clarity that highlights the device. Camera improvements let you capture moments with depth and confidence. Galaxy AI features help enhance every captured moment, providing plenty of tools to support your creative vision. Your experience shows how thoughtful design can truly improve daily life. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Alpesh
from Fremont
Expertise:Expert
Verified Purchase:Yes
Hard open phone after open hard to hold in hand i don't like this phone
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, December 30, 2025
How is it going Alpesh,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its distinctive design offers a larger screen within a compact device that easily fits in your pocket. The stronger hinge and closing mechanism help protect the phone when stored, whether in your pocket or bag. Magnets secure it more effectively than earlier models. Your feedback emphasizes the importance of personal comfort and ease of handling in selecting a device for everyday use. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its distinctive design offers a larger screen within a compact device that easily fits in your pocket. The stronger hinge and closing mechanism help protect the phone when stored, whether in your pocket or bag. Magnets secure it more effectively than earlier models. Your feedback emphasizes the importance of personal comfort and ease of handling in selecting a device for everyday use. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
trying
on December 29, 2025
Posted by: Kpehe
from Dallas tx
Expertise:Expert
I'm just trying now things computer work school
contact
contact
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product, easy to use. And infact good to work
on December 29, 2025
Posted by: Albert
Verified Purchase:Yes
It's very handy, slick and fast performance, battery
Response from Samsung USBy R&R, February 20, 2026
Hello Albert,
Thank you for sharing your experience! We are pleased to hear that you are enjoying the smooth performance, long-lasting battery, and versatile design of the Galaxy Z Fold7. Built to support both work and creativity, it strikes an ideal balance between power and portability. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your experience! We are pleased to hear that you are enjoying the smooth performance, long-lasting battery, and versatile design of the Galaxy Z Fold7. Built to support both work and creativity, it strikes an ideal balance between power and portability. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Annoyed
from Texas
Verified Purchase:Yes
I really dont care for this phone. I forget to open it and when i do it doenst keep the same video on mew screen. I miss the pen and regrest getting this phone
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hello there,
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable devices offer a unique way of interacting with multiple screens, allowing users to switch between compact and expansive displays throughout the day. The flexibility this provides for multitasking, media, and productivity becomes a natural part of daily routines. Thank you for being a Samsung customer and sharing your perspective.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Foldable devices offer a unique way of interacting with multiple screens, allowing users to switch between compact and expansive displays throughout the day. The flexibility this provides for multitasking, media, and productivity becomes a natural part of daily routines. Thank you for being a Samsung customer and sharing your perspective.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US