Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,075 Reviews)
Open Ratings Snapshot
Rating breakdown 7,075 reviews
5 Stars
5,827
4 Stars
919
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4 out of 5
4
Great Phone, needs minor improvements
on June 29, 2026
Posted by: Jaid0809
[This review was collected as part of a promotion.] Pros:
○ Fast performance and great overall value.
○ Thin, lightweight, and surprisingly durable--fits easily in pockets
○ The inner screen size is incredibly pleasant and looks fantastic
○Love Galaxy AI features as well Gemini AI best AI apps could be ever created
Cons:
○ Removing the "Second Screen" option completely killed my workflow bought it specifically to use with my work laptop)
○ Battery life leaves more to be desired but understandable do to how thin/sleek the phone is and its big inner screen.
○ Zoom camera needs a serious upgrade.

If you just want a sleek, durable foldable, it's a great phone. But if you rely on it for specific productivity features like a second monitor, the software choices might let you down.
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 22, 2026
Hola Jaid0809,
The Galaxy Z Fold7 is notable for its fast performance, lightweight design, and vibrant inner display, which enhances multitasking and entertainment experiences. The inclusion of Galaxy AI and Gemini provides useful tools that further maximize the phone's capabilities. We acknowledge that the removal of the Second Screen option impacted your workflow, and we recognize that there is potential for improvement in battery life and camera zoom. Thank you for sharing your detailed feedback with Samsung.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Productivity at finger tips
on June 29, 2026
Posted by: Vasred
[This review was collected as part of a promotion.] I’ve been using a foldable phone for the past four years, and it has significantly transformed the way I work. It has become far more than just a smartphone—it’s my mobile productivity hub.
With it, I can seamlessly join team meetings, review and complete important work on the go, and stay available with full fidelity whenever I’m needed. Combined with Samsung DeX and AR glasses, I can effectively carry my desktop experience wherever I go.
It also serves as my personal knowledge capture system. I can record meetings, transcribe conversations when needed, manage videos and recordings, and even translate content using my Meta glasses. These capabilities have streamlined how I capture, organize, and access information throughout the day.
Most importantly, it has given me the freedom to work from virtually anywhere without carrying a laptop. For my workflow, the foldable device has become an indispensable productivity tool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on June 29, 2026
Posted by: briwil
[This review was collected as part of a promotion.] I hesitated buying it because I always thought the extra screen space of a Fold was just an extravagance. Now having had it for a few months, while I do still think it is an extravagance, I also find it hard to imagine not having it. I used the phone fully-opened for so many apps, from surfing the web, to filling out forms, to playing Roblox with my kid, I still get a slight excitement each time I crack it open (no pun intended, I've treated this phone the same as every other phone I've ever had and it is a champ, so issues, no fragility; I was gardening the other day with it in my pocket and not a specs of dirt or dust when I opened it later).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on June 29, 2026
Posted by: Bahadean
[This review was collected as part of a promotion.] Very good for business used and email, vedio watching
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy fold 7
on June 29, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] This phone is awesome, I use it mostly for personal use and sometimes I'll look up stuff for work. 5 stars would recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 29, 2026
Posted by: KA2013
[This review was collected as part of a promotion.] It's lightweight and of excellent quality, with a clear display. It's a great, high-quality product. I recommend this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 29, 2026
Posted by: KA2013
[This review was collected as part of a promotion.] It's lightweight and of excellent quality, with a clear display. It's a great, high-quality product. I recommend this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product last!!
on June 29, 2026
Posted by: Jess98
[This review was collected as part of a promotion.] So I've had this phone since day 1 !
I have kids and they love the bigger screen size when on trips , and being a fast phone you can go from youtube back to every day business task in a snap of a second.... I love it the durability the long lasting battery the beautiful screen size you can't go wrong.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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