Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: GiGi
from North Carolina
Verified Purchase:Yes
I really enjoy using this phone I love that it opens to a bigger screen
It was very easy ro adjust to. Setup was super easy
I definitely recommend this phone.I am very pleased with my purchase
It was very easy ro adjust to. Setup was super easy
I definitely recommend this phone.I am very pleased with my purchase
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hi GiGi,
Thank you for sharing your experience with the Galaxy Z Fold7. Ease of setup with Smart Switch and quick adjustments are key to making a new device feel comfortable right away. The Z Fold7 is designed to feel intuitive from the start, and it’s great to hear how naturally it fit into your routine. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Ease of setup with Smart Switch and quick adjustments are key to making a new device feel comfortable right away. The Z Fold7 is designed to feel intuitive from the start, and it’s great to hear how naturally it fit into your routine. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Alex
from Boston
Verified Purchase:Yes
The phone does not 2 nano SIM cards. Only one nano SIM and one eSIM
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 7, 2026
Hi Alex,
Thank you for sharing details about the Galaxy Z Fold7. Flexible connectivity options are vital for staying connected both at work and in personal life. Moving from a SIM card to an eSIM simplifies mobile connectivity on your Samsung Galaxy device. The Galaxy Z Fold7 is built to support modern SIM technology while keeping its sleek foldable design and strong multitasking features, ensuring optimal connectivity. As the tech industry shifts away from bulky devices and extra hardware, we aim to keep offering innovative options for users. Learn more about eSIM setup and benefits by reading the linked online article below. Feedback like yours highlights how device features improve everyday convenience. Thank you for choosing Samsung.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
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Thank you for sharing details about the Galaxy Z Fold7. Flexible connectivity options are vital for staying connected both at work and in personal life. Moving from a SIM card to an eSIM simplifies mobile connectivity on your Samsung Galaxy device. The Galaxy Z Fold7 is built to support modern SIM technology while keeping its sleek foldable design and strong multitasking features, ensuring optimal connectivity. As the tech industry shifts away from bulky devices and extra hardware, we aim to keep offering innovative options for users. Learn more about eSIM setup and benefits by reading the linked online article below. Feedback like yours highlights how device features improve everyday convenience. Thank you for choosing Samsung.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy z7fold
on January 6, 2026
Posted by: chriscash
I want to unlock mine Samsung z7 I lost the password and the pain and I can't remember my Samsung will live but I still have my irm number
Response from Samsung USBy R&R, February 12, 2026
Greeting chriscash,
Thank you for sharing your experience with your Galaxy Z Fold7. We understand how important secure access is for protecting your personal data and keeping your device safe. Samsung's security features are designed to offer strong protection and reliable recovery options when needed. It can be frustrating to be rerouted during sign-in when you don't have access to your device. To improve security, Samsung accounts now require two-step verification, adding extra steps during login. While this improves security, it can also make sign-in more complex. If you are sure your email and password are correct but still cannot access your account, try using the Find ID or Reset Password options on Samsung.com. Alternatively, you can attempt to log in with your Google credentials or a QR code if you set it up beforehand. Please refer to the additional sections in this guide for details on two-step verification. For more troubleshooting tips and solutions tailored to your situation, visit the online guide linked below. You can also contact our Samsung Support Team for further help. We are here to assist you and look forward to resolving your issue. Thank you for choosing Samsung.
Trouble signing in to Samsung account
https://www.samsung.com/us/support/troubleshoot/TSG10001565/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with your Galaxy Z Fold7. We understand how important secure access is for protecting your personal data and keeping your device safe. Samsung's security features are designed to offer strong protection and reliable recovery options when needed. It can be frustrating to be rerouted during sign-in when you don't have access to your device. To improve security, Samsung accounts now require two-step verification, adding extra steps during login. While this improves security, it can also make sign-in more complex. If you are sure your email and password are correct but still cannot access your account, try using the Find ID or Reset Password options on Samsung.com. Alternatively, you can attempt to log in with your Google credentials or a QR code if you set it up beforehand. Please refer to the additional sections in this guide for details on two-step verification. For more troubleshooting tips and solutions tailored to your situation, visit the online guide linked below. You can also contact our Samsung Support Team for further help. We are here to assist you and look forward to resolving your issue. Thank you for choosing Samsung.
Trouble signing in to Samsung account
https://www.samsung.com/us/support/troubleshoot/TSG10001565/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
LOVE!
on January 6, 2026
Posted by: Mel in GC
Can’t say enough so just one word….LOVE! Best ever and your not sacrificing with the ability to fold and have a reg size and open up to view large and its the best for my on the go Zoom Realtor meetings and such and its a game changer for sure!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hey there Mel in GC,
Thank you for sharing how the Galaxy Z Fold7 meets your mobile professional needs. Its seamless transition between a regular phone and a larger screen enhances productivity during meetings and multitasking. Your feedback highlights how the Fold's design keeps redefining the capabilities of mobile devices in everyday use. We appreciate you choosing Samsung.
-Ty
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Thank you for sharing how the Galaxy Z Fold7 meets your mobile professional needs. Its seamless transition between a regular phone and a larger screen enhances productivity during meetings and multitasking. Your feedback highlights how the Fold's design keeps redefining the capabilities of mobile devices in everyday use. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Shiny Thomas
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Love it. Pictures are great with these cameras, the screen is awesome with the fold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 6, 2026
Ahoy Shiny Thomas,
Thank you for sharing your experience with the Galaxy Z Fold7. The large foldable screen improves viewing and multitasking, while the camera system captures detailed, vibrant photos. Feedback like yours shows how foldable design and imaging technology work together to enhance everyday use. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The large foldable screen improves viewing and multitasking, while the camera system captures detailed, vibrant photos. Feedback like yours shows how foldable design and imaging technology work together to enhance everyday use. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Mjvmjv
Verified Purchase:Yes
I like the phone. You can see the line at the fold but that was expected. Works just as good as other phones I have had but the split screen and stuff is great and large and easier on this one. Its like having 2 phones net to each other. I wish it had a pn though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 27, 2026
Hello Mjvmjv,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its large display, split-screen features, and Cover screen are meant to enhance multitasking, making the screen larger and easier to navigate. Your feedback shows how the Z Fold7 provides an advanced experience that differentiates it from regular smartphones. We appreciate your choice of innovation with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its large display, split-screen features, and Cover screen are meant to enhance multitasking, making the screen larger and easier to navigate. Your feedback shows how the Z Fold7 provides an advanced experience that differentiates it from regular smartphones. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Rios
from Charlotte NC
Verified Purchase:Yes
Amazing and efficient phone. The big screen is quite impressive and is a must
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hola Rios,
Thanks for sharing your thoughts on the Galaxy Z Fold7. The device's large display and strong performance aim to deliver an efficient, immersive experience for both work and entertainment. Your positive feedback about the big screen emphasizes what sets foldable devices apart in the Galaxy series. We value you as a Samsung customer.
-Ty
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Thanks for sharing your thoughts on the Galaxy Z Fold7. The device's large display and strong performance aim to deliver an efficient, immersive experience for both work and entertainment. Your positive feedback about the big screen emphasizes what sets foldable devices apart in the Galaxy series. We value you as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Ms Tee
from Concord, ca
Verified Purchase:Yes
I love the bigger front and inner screens. I love good lock on this phone. Battery is not bad
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 2, 2026
Hi Ms Tee,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to offer a balanced experience, combining immersive screens with dependable everyday performance and personalized options. Its battery supports all-day use for work and entertainment, an unmatched feature. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is designed to offer a balanced experience, combining immersive screens with dependable everyday performance and personalized options. Its battery supports all-day use for work and entertainment, an unmatched feature. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US